Jarred Loosli
West Valley City,UT
Summary
Results-oriented Backup Engineer with extensive experience in data protection and CommVault administration. Expert at managing robust backup and recovery solutions to ensure data integrity and business continuity. Holds a Bachelor of Science in Information Technology from Western Governors University (WGU), combining practical infrastructure experience with a strong technical foundation.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Backup Engineer
Teleperformance USA
Salt Lake City, UT
03.2025 - Current
- Backup Infrastructure Management: Oversee the end-to-end lifecycle of data protection, ensuring the health and performance of CommVault environments.
- Data Restoration & Recovery: Execute critical data restoration requests, ensuring data integrity and meeting strict SLAs for business continuity.
- Issue Resolution: Diagnose and resolve backup job failures and storage target issues to maintain high-availability data protection.
- Retention & Compliance: Manage retention policies and performed regular audits to ensure all critical systems were protected according to company standards.
Data Center Technician
Teleperformance USA
Salt Lake City, UT
07.2024 - 03.2025
- Rack and Stack: Executed full deployments for high-density server environments, including the physical installation of servers, network switches, and PDUs according to detailed elevation maps.
- Structured Cabling: Implemented structured cabling solutions using copper and fiber optics; performed precision cable dressing and labeling to ensure a clean, manageable, and scalable network infrastructure.
- BAS Monitoring: Monitored Building Automation Systems (BAS) to track power distribution and cooling efficiency, proactively identifying and reporting environmental anomalies to prevent equipment overheating.
- Remote Hands: Served as the primary contact for offsite engineering teams, performing physical troubleshooting to resolve critical outages.
Fertilizer Technician
J & R Property Maintenance
West Jordan, UT
06.2017 - 07.2024
- Leadership: Promoted from Field Technician to Manager, overseeing a team of four and managing service schedules for 250 clients.
- Operational Oversight: Directed inventory logistics and equipment maintenance, ensuring 100% service uptime during peak seasonal windows.
- Customer Relations: Acted as the primary point of contact for high-priority accounts, resolving service issues and maintaining a 95% client retention rate.
Education
Bachelor of Science - Information Technology
Western Governors University
Salt Lake City, UT03-2026
Associate of Science - Computer Science
Salt Lake Community College
Salt Lake City, UT12-2023
Skills
- Data security and recovery
- CommVault administration
- Enterprise data storage
- Enterprise infrastructure support
- Experience with virtualization technologies (Proxmox & VMware)
- System troubleshooting
- Root-cause analysis
- Technical Documentation
Certification
- CompTIA Security+
- CompTIA Network+
- CompTIA A+
- CompTIA Project+
- CompTIA IT Operations Specialist
- CompTIA Secure Infrastructure Specialist
- AWS Certified Cloud Practitioner
- LPI Linux Essentials Certificate
- ITIL 4 Foundation Certificate in IT Service Management
Timeline
Backup Engineer
Teleperformance USA
03.2025 - Current
Data Center Technician
Teleperformance USA
07.2024 - 03.2025
Fertilizer Technician
J & R Property Maintenance
06.2017 - 07.2024
Bachelor of Science - Information Technology
Western Governors University
Associate of Science - Computer Science
Salt Lake Community College