Jarred miller
marietta,GA
Summary
Proven Tow Truck Driver with a history of excellence at Marietta Wrecker Service, showcasing strong work ethic and exceptional customer service skills. Expert in vehicle recovery and safe driving practices, I've significantly improved response times and fostered positive relationships with law enforcement and clients. Adept at teamwork and problem-solving, consistently surpassing performance goals.
Overview
20
20
years of professional experience
Work History
Tow Truck Driver
Marietta Wrecker Service
03.2018 - Current
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
- Removed and unloaded packages from Type trucks for customer deliveries, using extreme care to avoid damage to goods.
- Collaborated with local law enforcement agencies to safely clear accident scenes and impounded vehicles.
- Fastened chains, straps, covers, and binders to secure load during transit.
Parts Sales Manager
AutoZone
01.2005 - 01.2008
- Conducted regular performance evaluations of staff members, identifying areas for improvement and providing constructive feedback.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed daily operations, including budgeting, scheduling, and reporting activities related to parts sales.
- Oversaw merchandising efforts within the store, ensuring that products were displayed effectively to maximize visibility and stimulate sales growth.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Fostered a positive work environment by promoting teamwork, open communication, and employee recognition programs among staff members.
- Addressed escalated customer issues promptly, implementing solutions that satisfied both the client's needs and company policies.
- Monitored industry trends to stay current on market changes, adjusting pricing and inventory accordingly.
- Led a team of sales associates to consistently surpass monthly sales goals.
Tow Truck Driver
All Ga Towing
01.2014 - 03.2018
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
- Collaborated with local law enforcement agencies to safely clear accident scenes and impounded vehicles.
- Improved response times by efficiently navigating and utilizing GPS systems during tow truck operations.
- Assisted in training new tow truck drivers, sharing best practices for safe operations and efficient service delivery.
Tow Truck Driver
R&R Towing
01.2010 - 01.2014
2nd Assistant Manager
Advanced Auto Parts
01.2008 - 01.2010
- Supported store manager in training new employees, fostering a positive work environment for team development.
- Collaborated with team members on loss prevention efforts, minimizing shrinkage and theft occurrences.
- Implemented safety protocols within the workplace, resulting in fewer accidents and increased employee awareness.
- Fostered a collaborative work culture among staff members by encouraging teamwork and recognizing exceptional contributions.
- Provided exceptional customer service through active listening, understanding individual needs, and offering appropriate solutions or recommendations in line with company policies.
- Assisted with inventory management, maintaining accurate records and ensuring timely replenishment of stock levels.
- Assisted upper management in achieving sales targets through consistent monitoring of sales performance metrics.
Education
High School Diploma - Automotive Engineering
Sequoyah High School
Canton, GA06.2001
Skills
- Strong work ethic
- Towing equipment operation
- Customer service
- Safe driving practices
- Vehicle recovery expertise
- Defensive driving techniques
- Excellent communication
- Reliability
- Multitasking Abilities
- Problem-solving abilities
- Teamwork and collaboration
- Trailer coupling and uncoupling
Timeline
Tow Truck Driver
Marietta Wrecker Service
03.2018 - Current
Tow Truck Driver
All Ga Towing
01.2014 - 03.2018
Tow Truck Driver
R&R Towing
01.2010 - 01.2014
2nd Assistant Manager
Advanced Auto Parts
01.2008 - 01.2010
Parts Sales Manager
AutoZone
01.2005 - 01.2008
High School Diploma - Automotive Engineering
Sequoyah High School
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