Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Timeline
Generic

Jarred Rondeau

Tampa,FL

Summary

Passionate hospitality professional motivated by excellence and driven by curiosity. Applying extensive industry knowledge to consistently generate phenomenal guest experiences and create lifelong memories. Demonstrated ability to exceed guest expectations, with sharp attention to detail and a genuine desire to provide personalized and unforgettable moments. Excited by team building and cohesive collaboration with peers, thriving in fast-paced environments and excelling at managing multiple tasks simultaneously. Committed to continuous learning and staying updated on industry trends. Dedicated to delivering the highest level of service to every guest. Enthusiastic about wines around the world!

Overview

6
6
years of professional experience
1
1
Certification

Work History

Front of House Manager (Opening Team)

Predalina - Oxford Commons
06.2023 - Current
  • Managed FOH operations to drive quality, standards, and expectations.
  • Developed strong relationships with guests, addressing issues promptly and ensuring positive dining experiences.
  • Collaborated with back-of-house management to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
  • Managed cash handling procedures, reconciling daily sales reports, and maintaining accurate records for financial reporting purposes.
  • Ran successful shifts with strong attention to detail to create lifelong memories for our guests and create a feeling of trust to generate recurring business
  • Regularly ran high volume shifts in a fine-dining setting (350+ covers/night in 168 person restaurant. 112 inside and 56 outside)
  • Leveraged Open Table, Triple Seat, and Weekly Sales Projections to create schedules for 42 FOH employees while staying within FOH labor budget of 8%
  • Created a FOH grading scale to drive performance based 1:1's with team members and track progress
  • Counted monthly inventory for LBW and dry goods using Margin Edge from GFS to accurately view our spending, COGS, and find ways to maximize profits
  • Managed $31,000 of dry goods inventory and operated within $8,000 spend budget/month while consistently finding ways to save
  • Created a dry goods par sheet with updated monthly history to accurately place orders and adjust pars based on season/business demands
  • Interviewed, hired, and trained staff across 5 departments. Provided welcoming packets with structured outlines for the first weeks of training for new hires
  • Implemented cross training between Hosts, SA's, and Food Runners to give more shifts to our staff during off-season and have more options for management to utilize on the schedule
  • Built opening and closing SOP's (sidework) for Servers, SA's, Runners, Hosts, and new Managers
  • Built a FOH deep clean schedule to implement high restaurant cleanliness standards, ensuring compliance with health codes and regulations
  • Liaised for BEOs with our private events and Chef team
  • Comfortable being "The guy" for famous athletes, celebrities / agents, and sports organizations
  • Boosted team morale and created a positive work environment by leading by example and upholding our core values
  • Never forgot to smile

*Predalina earned a listing in the Michelin guide in our opening year (2023)

Event Server

The Stovall House - Oxford Commons
05.2023 - 05.2023
  • Worked closely with fellow servers to coordinate efforts during busy periods, promoting teamwork and efficient service.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Assisted event coordinators in the seamless execution of events by efficiently setting up and breaking down venues.

National Sales Manager

FORIJ
02.2022 - 04.2023
  • Managed sales and various projects in a startup company
  • Managed spend and budgeted for retail accounts in all 50 states
  • Provided professional customer service for retailers across the country
  • Hosted weekly meetings with sales team to discuss KPI’s
  • Collaborated with Operations and Marketing teams to get PO’s out on time
  • Managed a team of brand representatives across the country
  • Responsibly drove company van across the country for trade shows and special events

Shop Manager

Sunrise Paddleboards
10.2020 - 01.2022
  • Managed operations, sales, and events for the #1 selling paddleboard shop in South Florida
  • Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Coordinated weekly group paddleboarding events for up to 70 guests/event

Bartender

Seagate hotel and spa
01.2020 - 05.2020
  • Served high customer volumes during special events, nights, and weekends in a luxury hotel environment.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

Server / Bartender

The Yacht and Racquet Club of Boca Raton
02.2018 - 10.2019
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Problem solved in a fast-paced upscale Restaurant & Private Event spaces
  • Maintained excellent customer service at all times.
  • Ran nightly cash reports and worked with management to fix any discrepancies
  • Took part in BEO setup, service, and breakdown
  • Maintained restaurant cleanliness

Education

Bachelor of Arts in Communication Studies -

Florida Atlantic University
Boca Raton, Florida
08.2020

Skills

  • Leadership
  • Guest Relations
  • Conflict Resolution
  • Staff Management
  • POS system operations (Toast)
  • Reservation Management
  • Project Management
  • Time Management
  • File Management
  • Multi-Tasking
  • Microsoft Excel

Certification

Executive Certificate in hospitality and tourism management, Florida Atlantic University, 04/01/23


Court of Master Sommelier Level 1 Certification (Passing score of 100%) 6/25/2024


WSET Level 1 Certification (Passing score of 97%) 1/5/2024

Hobbies and Interests

  • Pickleball
  • Walking
  • Wakeboarding
  • Reading
  • Rock Climbing
  • Wine
  • Travel (Will visit all 7 continents by the end of 2026)

Timeline

Front of House Manager (Opening Team)

Predalina - Oxford Commons
06.2023 - Current

Event Server

The Stovall House - Oxford Commons
05.2023 - 05.2023

National Sales Manager

FORIJ
02.2022 - 04.2023

Shop Manager

Sunrise Paddleboards
10.2020 - 01.2022

Bartender

Seagate hotel and spa
01.2020 - 05.2020

Server / Bartender

The Yacht and Racquet Club of Boca Raton
02.2018 - 10.2019

Bachelor of Arts in Communication Studies -

Florida Atlantic University

Executive Certificate in hospitality and tourism management, Florida Atlantic University, 04/01/23


Court of Master Sommelier Level 1 Certification (Passing score of 100%) 6/25/2024


WSET Level 1 Certification (Passing score of 97%) 1/5/2024

Jarred Rondeau