Jarred Schiaffino
San Antonio,Texas
Summary
Results-oriented retail manager with a proven record of achievement developing and directing strategic processes to maximize profits, improve productivity, and align customer service initiatives across various departments. Expert in merchandising, customer relations, and market penetration; Proficient in developing tactical action plans for profitability, performance management, and operational growth. Skilled Office Manager with comprehensive experience in overseeing daily office operations, implementing effective policies for better efficiency and coordinating administrative activities. Strengths include multi-tasking abilities, strong communication skills, and proficiency in managing diverse teams. Significant contributions made to previous roles include improving organization systems and effectively handling multiple tasks concurrently under pressure.
Overview
13
13
years of professional experience
Work History
Office Manager
Southern Steel Services
San Antonio, Texas
05.2022 - Current
- Managed client questions by phone and email in a courteous manner.
- Developed tracking tools for employee timesheets and pay data using Excel.
- Optimized procedural tasks in the office through automation of essential functions.
- Ensured flawless office organization to enhance efficiency, professionalism, and performance objectives.
- Preserved confidentiality in managing employee files.
- Monitored invoices and payments to maintain precise accounts receivable and payable records.
Warehouse Manager
Tube and Solid Tire
San Antonio, Texas
08.2022 - 05.2023
- Enhanced item retrieval process through deployment of a bar coding method.
- Utilized operational systems to track orders and worked alongside warehouse personnel for efficient product handling.
- Achieved preferential rates by negotiating with shipping and storage partners.
- Oversaw staff performance, identified improvement areas, and conducted necessary training.
- Drafted accurate packing lists and accompanying invoices for shipments.
- Cultivated and sustained positive interactions with clients, suppliers, and logistics firms.
- Handled forklift operations for managing overhead inventories.
- Joined forces with the management team to tackle order processing and compliance issues.
Assistant Store Manager
Lowe’s
San Antonio, Texas
08.2021 - 08.2022
- Conducted comprehensive management duties including staff development.
- Coordinated with suppliers, manufacturers, and retailers to ensure merchandising plan execution.
- Operated a variety of machinery and tools safely and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Collaborated effectively with a diverse team to achieve company objectives.
- Engaged customers by initiating conversations using effective interpersonal skills.
- Maintained inventory levels and minimized shrinkage through effective product placement, pricing, and display.
- Upheld company's standards by maintaining an orderly and tidy work environment.
- Oversaw the daily operations of the store including opening and closing procedures, cash management, POS system operation and maintenance.
Assistant Store Manager
Home Depot
San Antonio, Texas
09.2011 - 09.2021
- Managed departmental functions related to merchandising, training initiatives, and process enhancements to boost efficiency.
- Managed and provided assistance to employees across several areas.
- Assisted Store Manager in managing daily tasks for operational efficiency.
- Led training sessions to educate sales associates on corporate policies.
- Performed regular inspections to identify and address store appearance issues.
- Directed routine operations such as assisting customers, managing stock levels and coordinating employee schedules.
- Enforced safety regulations to maintain a secure work environment.
- Assigned tasks to team members, establishing priorities and objectives.
- Facilitated understanding of various company programs through leadership and mentoring for newly recruited staff.
- Evaluated supply and material levels to identify shortages.
- Assisted in resolving any conflicts between team members or customers.
- Performed merchandising and signage updates during weekly and seasonal promotional changes.
- Assisted customers with questions, complaints, and issues regarding their purchases or accounts.
- Performed duties of a cashier when needed during peak periods or staff shortages.
- Responded promptly to any emergency situations or security concerns that arose in the store.
Education
High School Diploma -
Grace King
Skills
- Strategic Execution
- Effective Cash Management
- Financial Reporting
- Sales Strategy Development
- Marketing
- Comprehensive Product Knowledge
- Collaborative Team Formation
- Team Leadership
- Consumer Brand Familiarity
- Office Operations Management
- Inventory Management
- Strong Networking Skills
- Service Excellence
- Operations management
- Facility operations
Timeline
Warehouse Manager
Tube and Solid Tire
08.2022 - 05.2023
Office Manager
Southern Steel Services
05.2022 - Current
Assistant Store Manager
Lowe’s
08.2021 - 08.2022
Assistant Store Manager
Home Depot
09.2011 - 09.2021
High School Diploma -
Grace King
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