Jarrell Bankhead
McDonough,GA
Summary
Dedicated and skilled Box Truck Owner Operator with a proven track record in efficient and secure transportation of goods. Possessing a valid Commercial Driver's License (CDL) with endorsements, I bring a strong work ethic, attention to detail, and a commitment to exceptional customer service. With a keen sense of route planning and a clean driving record, I am adept at navigating diverse terrains and delivering on-time, every time. My experience includes successful management of routine vehicle maintenance, adherence to safety regulations, and effective problem resolution in dynamic transportation environments. As a self-motivated and independent professional, I am eager to contribute my expertise to a growth-oriented logistics team.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Dock Associate/ Linehaul Driver
Old Dominion Freight Lines
09.2014 - Current
- Proficiently managed dock operations, ensuring the efficient loading and unloading of freight for timely shipments
- Executed precise handling of diverse cargo, adhering to safety protocols and industry best practices
- Safely operated commercial vehicles in line haul transportation, transporting freight between service centers and maintaining compliance with regulatory requirements
- Demonstrated a strong commitment to on-time deliveries, optimizing route planning for efficiency
- Operated forklifts to handle and move freight within the dock area, contributing to the seamless flow of cargo and warehouse operations
- Conducted thorough quality control checks to verify the accuracy and condition of freight before loading and upon unloading
- Maintained accurate and up-to-date documentation of all handled freight, ensuring compliance with company standards
- Adhered to strict safety guidelines and procedures, participating in regular training sessions to stay informed about industry safety standards
- Collaborated with internal teams to provide efficient and effective service, addressing customer inquiries and ensuring customer satisfaction
- Conducted routine maintenance checks on assigned vehicles, ensuring proper functioning and compliance with safety standards
- Collaborated with fellow team members to achieve operational goals, contributing to a positive and cooperative work environment
Owner/Operator
Get It There Carriers LLC
11.2023 - 02.2024
- Safely and efficiently transport goods using a box truck, ensuring timely and secure deliveries
- Conduct routine maintenance checks on the vehicle, maintaining compliance with safety standards
- Plan and execute optimal delivery routes, considering factors such as traffic, weather, and customer requirements
- Uphold a positive and professional image during customer interactions, resolving issues promptly and effectively
- Maintain accurate records of deliveries, mileage, and incidents in adherence to company protocols
U-haul Roadside Assistance Agent ( Remote)
U-Haul Corporate Office
12.2022 - 10.2023
- Handled challenging situations with diplomacy, resolving conflicts between customers and service providers when necessary.
- Demonstrated empathy towards distressed callers, providing reassurance and clear instructions for resolving their issue.
- Served as a reliable point of contact between law enforcement agencies, insurance companies, repair shops, and towing services during incidents requiring coordination among multiple parties.
- Conducted regular follow-ups with customers to ensure their satisfaction and gather feedback for continuous improvement.
Supervisor
Saia Ltl Motor Freight
03.2014 - 09.2016
- Executed precise Bill of Lading procedures, ensuring the accurate matching of freight and recording essential physical data
- Proficiently conducted the breaking of trailers, optimizing warehouse efficiency and facilitating streamlined operations
- Utilized AS400 software for comprehensive oversight of warehouse operations, ensuring trucks were loaded accurately and on schedule
- Assumed a supervisory role by conducting daily meetings, fostering effective communication, and addressing team concerns
- Spearheaded housekeeping initiatives, ensuring a clean and organized workspace conducive to optimal productivity
- Demonstrated exceptional accuracy and efficiency in performing all duties, contributing to the overall effectiveness of freight handling processes
Tax Preparer
Accounting Experts
12.2013 - 04.2014
- Prepare accurate individual and business tax returns, ensuring compliance with federal, state, and local tax regulations
- Conduct thorough interviews with clients to gather relevant financial information for comprehensive tax assessments
- Provide expert advice on tax planning and strategies to minimize liabilities and maximize returns
- Keep abreast of changes in tax laws and regulations, ensuring clients receive the most up-to-date and relevant guidance
- Establish and maintain strong client relationships, offering personalized and attentive service
Forklift Operator
Exel
07.2012 - 12.2013
- Safely operate a variety of forklifts, utilizing Red Prairie software to optimize warehouse processes
- Efficiently manage inventory through accurate recording, tracking, and utilization of Red Prairie features
- Collaborate with team members to ensure a seamless workflow and timely completion of tasks
- Adhere to safety protocols, including the proper use of personal protective equipment (PPE) and regular equipment maintenance
- Participate in training sessions to stay current with forklift operation best practices and Red Prairie software updates
Sales Associate
The Home Depot
02.2010 - 07.2012
- Provided detailed explanations regarding the use and operation of merchandise to customers, ensuring a thorough understanding of products
- Received and processed cash and credit payments for in-store purchases, demonstrating strong financial transaction handling skills
- Placed special merchandise orders for customers, showcasing a commitment to meeting individual needs
- Shared in-depth product knowledge with customers and made personalized recommendations to enhance their shopping experience
- Demonstrated a customer-first approach by serving clients with a sense of urgency, ensuring their needs were met promptly
- Collaborated as a team member to deliver the highest level of service to customers, fostering a cooperative and productive work environment
- Maintained friendly and professional customer interactions, contributing to a positive and welcoming atmosphere
- Verified that all merchandising standards were consistently maintained, contributing to the overall visual appeal of the store
- Served as a liaison between customers, store personnel, and various store departments, ensuring seamless communication
- Informed customers about sales and promotions in a friendly and engaging manner, driving sales and enhancing customer satisfaction
- Tracked down sources of special products and services to meet customers' unique needs, demonstrating a proactive and solution-oriented approach
- Played a key role in training new employees on company customer service policies and service level standards, contributing to the development of a skilled and customer-focused team
Order Picker
Exel
09.2011 - 02.2012
- Unloaded, picked, staged, and loaded products for shipping, ensuring accuracy and efficiency in fulfillment processes
- Followed established company selection procedures, contributing to a seamless and organized order processing system
- Operated powered lift trucks, floor sweepers, pallet jacks, and forklifts safely, maintaining a remarkable 0% incident rate
- Demonstrated proficiency in handling various types of equipment, contributing to a safe and productive work environment
- Executed thorough quality control checks on selected products, ensuring accuracy and compliance with company standards before shipping
- Maintained a keen eye for detail to prevent errors in the order fulfillment process
- Adhered to strict safety guidelines and procedures, promoting a culture of safety awareness among team members
- Participated in safety training sessions to stay informed about the latest industry standards and best practices
- Collaborated with team members to achieve daily targets and ensure the smooth flow of operations
- Contributed to a positive and cooperative work environment, fostering effective communication and teamwork
Education
Commercial Driver's License (CDL) - Class A
03.2027
Certificate - Accounting
Southern Crescent Technical College
Griffin, GA01.2014
Skills
- Microsoft Office
- Pallet Jack
- Freight Experience
- Forklift
- Load & Unload
- Box Truck
- Commercial Driving
- Customer service and assistance
- Warehouse safety
- Shipping and receiving procedures
Certification
- Commercial Driver's License (CDL), A, 03/01/27, X (Tank + Hazardous), T (Double/triple trailers)
- Forklift Certified, 02/01/11, Present, Stand up forklift, reach truck, electric pallet jack, slip sheet
- Certified Forklift Operator, 02/01/11, Present
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Owner/Operator
Get It There Carriers LLC
11.2023 - 02.2024
U-haul Roadside Assistance Agent ( Remote)
U-Haul Corporate Office
12.2022 - 10.2023
Dock Associate/ Linehaul Driver
Old Dominion Freight Lines
09.2014 - Current
Supervisor
Saia Ltl Motor Freight
03.2014 - 09.2016
Tax Preparer
Accounting Experts
12.2013 - 04.2014
Forklift Operator
Exel
07.2012 - 12.2013
Order Picker
Exel
09.2011 - 02.2012
Sales Associate
The Home Depot
02.2010 - 07.2012
- Commercial Driver's License (CDL), A, 03/01/27, X (Tank + Hazardous), T (Double/triple trailers)
- Forklift Certified, 02/01/11, Present, Stand up forklift, reach truck, electric pallet jack, slip sheet
- Certified Forklift Operator, 02/01/11, Present
Commercial Driver's License (CDL) - Class A
Certificate - Accounting
Southern Crescent Technical College
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