JARRELL TINSLEY
Mount Dora,FL
Summary
Versatile team player with the ability to lead or follow instructions. Young professional driven to meet challenges and exceed expectations. Credible background in customer service, prioritizing client satisfaction and striving for high ratings. Seeking an opportunity to enhance strengths and professional skills. Professional termite control specialist dedicated to delivering effective pest management solutions. Known for expertise in identifying infestations, implementing treatment plans, and ensuring client satisfaction. Highly regarded for collaboration, reliability, and adaptability to changing needs. Proficient in using industry-standard tools and techniques while maintaining safety and compliance standards. Consistently prioritizes the well-being of both clients and colleagues. Innovative technology professional with several years of diverse experience. Possesses skills to enhance systems and align technical solutions with business objectives. Successfully led projects from start to finish, contributing to organizational growth and success.
Overview
7
7
years of professional experience
Work History
Termite Technician/Insulator
Rentokil-Terminix
08.2024 - Current
- Expanded professional knowledge with ongoing training on industry developments, ensuring up-to-date expertise in termite control techniques.
- Demonstrated commitment to quality service by staying updated on local pest trends and adjusting treatment strategies accordingly.
- Conducted regular follow-up visits to ensure long-term protection against termite infestations for clients.
- Optimized equipment functionality with routine maintenance checks and prompt repairs as needed.
- Enhanced team productivity by coordinating efforts with fellow technicians and sharing best practices.
- Reduced callbacks by carefully applying chemical treatments according to label directions and company guidelines.
- Eliminated termite infestations by conducting thorough inspections and implementing targeted treatments.
- Collaborated effectively with office staff to schedule appointments, provide updates on job status, and address customer concerns promptly.
- Strengthened client relationships through clear communication about treatment plans, progress, and outcomes.
- Drove to customer residences and places of business to inspect for pests.
- Completed required treatment documentation while on-site and returned paperwork to office for processing.
- Deployed physical baits, glue boards, and traps to catch and eliminate interior pests.
- Responded to customer inquiries and complaints regarding pest control services and solutions.
- Responded to customer phone calls and emails quickly to maximize service and improve retention rates.
- Located and evaluated pest damage to buildings and grounds to determine extent and optimal corrective actions.
- Performed routine maintenance on pest control equipment to manage wear and tear.
- Inspected commercial and residential properties to determine pest problems and implement most cost-effective solutions.
- Used integrated pest management (IPM) treatments to eliminate pests from residential and commercial properties.
- Prepared surfaces for insulation with help of adhesives, cement and other compounds.
- Applied and handled insulating products such as foam, fiberglass and cloth with mud.
- Utilized problem-solving and troubleshooting skills to address any insulation issues.
Equipment Coordinator
Herc Rentals
01.2023 - 07.2024
- Provide customers with expert advice on the selection, operation and maintenance of all of the various types of equipment
- Answer and resolve customer questions
- Perform routine checks on rental equipment to ensure it is safe and in good working order
- Support all team members
- Established effective communication channels between departments for seamless coordination of equipment needs.
- Reduced equipment downtime by conducting regular preventative maintenance checks and addressing issues promptly.
- Optimized space utilization through strategic placement of equipment storage facilities, ensuring ease of access for all team members.
Delivery Driver
Amazon DSP
07.2022 - 12.2022
- Safely drove and operated a delivery vehicle at all times
- Provide excellent customer service despite stressful events/conditions
- Help-team members to complete their deliveries when required
- Required to lift, load and unload packages up to 50lbs, get in and out of the van repeatedly walking up/down stairways
Warehouse Associate
Amazon
01.2021 - 10.2021
- Worked with a team where we received and processed incoming shipment of products
- Accurately picking orders and shipping merchandise to customers as well as maintaining a clean workspace
Athlete (Retail Sales Associate)
NIKE
09.2019 - 09.2020
- Demonstrated enthusiasm and eagerness to learn the fundamentals of all store 'Athlete' roles, including but not limited to Service, Visual Presentation, and Stockroom organization
- Assisted the team in executing all daily retail operations to ensure premium service and smooth store functioning
- This includes cash handling and electronic payments, online orders, in-person pick-ups and returns, store cleanliness, etc
- Developed positive relationships with consumers and teammates
- Modeled reliability and flexibility by being able to work varied hours and days to meet the needs of the business
Driver
Uber Eats
01.2018 - Current
- Communicates with passengers and transports them to and from their desired destinations
- Ensures all-time excellent customer service by providing a courteous and professional demeanor with all communications and demonstrates the ability to remain calm in stressful situations
Education
B.A. - Integrative General Studies
UNIVERSITY OF CENTRAL FLORIDA
Orlando, FL12.2021
A.A. - General Education
VALENCIA COLLEGE
Orlando, FL10.2019
Skills
- Microsoft Office Suite 365
- Sales Experience
- Excellent Communication Skills
- Customer Service Experience
- Detail-Oriented
- Honest
- Reliable
- Flexible
- Works Well in a Fast-Paced Environment
- Safety procedures
- Inspection techniques
- Salesmanship
- Clean driving record
- Creative problem solving
- Equipment and tools
- Dependable and reliable
- Safety precautions and procedures
- Vehicle maintenance
- Team oversight
- Strong math skills
- Teamwork and collaboration
Accomplishments
- Submitted all customer invoices in a timely manner to ensure the highest level of service and promote prompt payment.
Timeline
Termite Technician/Insulator
Rentokil-Terminix
08.2024 - Current
Equipment Coordinator
Herc Rentals
01.2023 - 07.2024
Delivery Driver
Amazon DSP
07.2022 - 12.2022
Warehouse Associate
Amazon
01.2021 - 10.2021
Athlete (Retail Sales Associate)
NIKE
09.2019 - 09.2020
Driver
Uber Eats
01.2018 - Current
B.A. - Integrative General Studies
UNIVERSITY OF CENTRAL FLORIDA
A.A. - General Education
VALENCIA COLLEGE
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