Jarrell Smith
Long Beach,CA
Summary
Proven leader in security and dispatch operations, adept at stress tolerance and personnel management, with a track record of enhancing team morale and streamlining operations at Allied Universal Security Services. Skilled in dispatch software and investigation techniques, I excel in fostering community relations and improving efficiency. Managing administrative, planning and team leadership aspects of successful security operations at client facilities. Good report writing, documentation and schedule coordination skills. Motivational and hardworking leader with analytical and vigilant nature.
Overview
5
5
years of professional experience
Work History
Dispatcher
American Guard Sevices
09.2023 - 05.2024
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
Post Commander
Defenses International
05.2023 - 12.2023
- Temp Position
- Front desk concierge
- Boosted morale among officers by recognizing outstanding efforts and contributions to the team''s success.
- Investigated complaints thoroughly, taking corrective actions when required to maintain high standards of professionalism among officers.
- Streamlined daily operations by establishing efficient scheduling and resource allocation methods.
Post Commander
Allied Universal Security Services
10.2019 - 05.2023
- Boosted morale among officers by recognizing outstanding efforts and contributions to the team''s success.
- Investigated complaints thoroughly, taking corrective actions when required to maintain high standards of professionalism among officers.
- Streamlined daily operations by establishing efficient scheduling and resource allocation methods.
- Enhanced communication within the team through regular briefings and debriefings, ensuring all members were wellinformed.
- Implemented successful community outreach programs that fostered positive relationships between law enforcement officers and local residents.
Education
Certified HVAC Technician - HVAC
U.E.I
Gardena, CA12.2021
Associate of Science - Business Management
Compton Community College
Compton, CA05.2013
High School Diploma -
Gardena Senior High School
Gardena, CA06.2009
Skills
- Data Entry
- Dispatch software
- Stress Tolerance
- Dispatching procedures
- Law Enforcement
- Training personnel
- Collecting evidence
- Physical Security
- Personnel Management
- Investigation techniques
- Writing reports
- Security Planning
- Patrolling grounds
- Staff Discipline
Timeline
Dispatcher
American Guard Sevices
09.2023 - 05.2024
Post Commander
Defenses International
05.2023 - 12.2023
Post Commander
Allied Universal Security Services
10.2019 - 05.2023
Certified HVAC Technician - HVAC
U.E.I
Associate of Science - Business Management
Compton Community College
High School Diploma -
Gardena Senior High School
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