Jarrett Brooks
Lawrence,KS
Summary
Proven team leader and adept in customer service, enhanced Firehouse Subs' productivity and reduced staff turnover through effective communication and teamwork. Skilled in food preparation and maintaining cleanliness, consistently delivered high-quality service across roles at McDonald's and Wendy's, demonstrating exceptional time management and problem-solving abilities. Highly efficient crew member in any role and proven in established, fast-paced, and challenging work environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Crew Member
McDonald's
11.2023 - 08.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Crew Member
Wendy's
07.2023 - 11.2023
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Collaborated with team members to complete orders.
Crew Member
Firehouse Subs
12.2022 - 04.2023
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Trained new team members on procedures, customer service, and sales techniques.
- Became familiar with products to answer questions and make suggestions.
- Prepared products following restaurant, health, and safety standards and procedures.
- Improved team morale, leading to increased productivity and reduced turnover.
Education
University of Kansas
Lawrence, KS 08.2024 - 05.2028
High School Diploma -
Shadow Ridge High School
Surprise, AZ05.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Clear Communication
- Cleaning
- Flexible Schedule
- Leadership Qualities
- Food Preparation
- Heavy Lifting
- Store Opening and Closing
- Customer Engagement
Timeline
University of Kansas
08.2024 - 05.2028
Crew Member
McDonald's
11.2023 - 08.2024
Crew Member
Wendy's
07.2023 - 11.2023
Crew Member
Firehouse Subs
12.2022 - 04.2023
High School Diploma -
Shadow Ridge High School