Jarrett Brown
Janesville,WI
Summary
Driven-professional known for having talents in recruiting, interviewing, hiring and onboarding employees offering exceptional skills to the organization. Well-spoken Fitness Manager promoting an exemplary level of service to both clients and internal personnel. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Planet Fitness Manager
Planet Fitness
06.2021 - Current
- Demonstrated strong knowledge of all fitness equipment and explained to customers how to properly use each machine.
- Trained newly hired employees, offering insight into job duties and providing positive feedback on work.
- Fostered positive working environment for all employees by encouraging staff members to voice opinions and concerns without fear of reprisal.
- Responded promptly to customer issues and resolved problems through effective communication and decision making skills.
- Met or exceeded monthly revenue and training goals.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Controlled costs to keep business operating within budget and increase profits.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Managed inventory control, cash control, and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
- Submitted orders for new inventory.
Parts Delivery Driver
Quigley Smart Plumbing And Heating
03.2021 - 06.2021
- Pulled parts off store shelves to fill customer orders.
- Kept records of pickups and deliveries and obtained necessary signatures and receipts.
- Checked parts computer for stock items and initiated special orders.
- Safely and punctually delivered auto parts to local automobile stores from large distributor.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Removed old sinks, toilets and pipes in preparation for installation of new fixtures.
Gutter Installer
MH Seamless
05.2020 - 02.2021
- Installed downspouts, elbows and materials in existing and new construction homes.
- Erected scaffolding and ladders to reach gutter heights.
- Loaded materials onto trucks and logged usage.
- Maintained good housekeeping on job site and company truck and kept accurate tool inventory.
- Cleaned up work areas upon completion of projects.
- Corrected improper drainage and ventilation problems.
- Altered and modified designs to meet requirements and eliminate malfunctions.
Busser
Olive Garden
01.2020 - 03.2020
- Reset and cleaned tables quickly to prepare for new customers.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Trained new staff in bussing and cleaning procedures.
- Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
Deli Worker
Daniel's Food Sentry
06.2019 - 08.2019
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Opened new inventory and rotated stock by dates to maintain freshness.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Listened carefully to customer instructions and prepared orders according to those preferences.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Greeted customers at counter to fulfill requests and answer questions.
Groundskeeper
Beloit YMCA
05.2018 - 08.2018
- Cleared public and private areas of debris before and after events.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Complied with safety regulations and procedures to prevent accidents and injuries on job sites.
- Trimmed trees, bushes and shrubs to keep vegetation aesthetically pleasing.
- Loaded and unloaded landscaping equipment and materials safely.
- Understood and followed verbal and written landscaping instructions to complete complex tasks correctly.
- Applied pesticides and herbicides to control pests and weeds.
- Removed debris and waste from outdoor areas.
Education
High School Diploma -
Parkview High School
Orfordville, WI06.2019
Skills
- Membership Retention
- Operational Efficiency
- Effective Communication
- Complex Problem-Solving
- Proper Staffing
- Recruiting and Interviewing
- Overseeing Employees
- Managing Files and Records
- Schedule Preparation
- Managing Multiple Tasks
- Budgeting and Cost Control
- Managing Cash Register
Certification
- First Aid/CPR Certified
Timeline
Planet Fitness Manager
Planet Fitness
06.2021 - Current
Parts Delivery Driver
Quigley Smart Plumbing And Heating
03.2021 - 06.2021
Gutter Installer
MH Seamless
05.2020 - 02.2021
Busser
Olive Garden
01.2020 - 03.2020
Deli Worker
Daniel's Food Sentry
06.2019 - 08.2019
Groundskeeper
Beloit YMCA
05.2018 - 08.2018
High School Diploma -
Parkview High School
- First Aid/CPR Certified
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