Jarrett Damet
Muskogee,OK
Summary
I am a self-motivated, competitive and passionate employee. I am very well qualified to handle customer interaction and able to suggest products based on their needs. I have a professional and outgoing attitude and I am always ready for a challenge. I am getting my associates for information technology and would like to get my foot in the door somewhere I can stay use my degree someday.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Retail Sales Consultant
ATT
Muskogee, OK
02.2024 - Current
- Attended regular training sessions on new products and services offered by the company.
- Provided product knowledge to customers on merchandise features, benefits, and quality.
- Tracked competitor pricing information in order to remain competitive in local market.
- Recommended additional merchandise items that would complement purchased items.
- Greeted customers in a friendly and professional manner.
- Utilized strong customer service skills to meet and exceed sales goals.
- Promoted memorable shopping experiences resulting in increased customer retention and loyalty.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Answered questions about current promotions and resolved issues according to store policies.
- Provided excellent customer service, resolving issues and answering queries promptly.
- Greeted and assisted customers with product selection, offering personalized shopping advice.
- Demonstrated excellent customer service by responding promptly to customer inquiries and complaints.
Apprentice Mechanic
James Hodge Toyota
Muskogee, OK
07.2022 - Current
- Tested drive systems following repairs to ensure they were functioning properly before returning them to customers.
- Tested components and systems using infrared engine analyzers, compression gauges and computerized diagnostic devices.
- Maintained neat, organized and professional personal and bay appearance.
- Used maintenance checklist to document inspection and accurate diagnosis of vehicle issues.
- Conferred with customers to obtain descriptions of vehicle problems and discuss work or future repair requirements.
- Supported lead mechanic by completing routine repair work, changing tires and replacing batteries.
- Ordered parts, tools and supplies to stock shop and prepare for repair jobs.
- Used diagnostics and troubleshooting tools to identify failures and equipment issues.
- Answered technical questions about automotive repair from customers in person or over the phone.
- Worked alongside technicians providing regular service, troubleshooting and upgrading equipment.
- Maintained a professional attitude towards customers at all times.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Identified needs of customers promptly and efficiently.
- Understood and followed oral and written directions.
- Assisted with customer requests and answered questions to improve satisfaction.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Sales Associate
Kum & Go
Muskogee, OK
09.2020 - 10.2021
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Reviewed files, recordings and other documents to obtain information to respond to requests.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Handled customer complaints in a professional manner.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Collected payments and provided accurate change.
- Conducted inventories on a regular basis to track stock levels.
- Greeted customers and provided exceptional customer service.
- Maintained cleanliness of store environment including floors, windows, displays.
- Trained new team members in cash register operation, stock procedures and customer services.
Education
Associate of Applied Science - Information Technology
Oklahoma State University Institute of Technology - Okmulgee
Okmulgee, OK03.2026
Skills
- Diagnostics and Troubleshooting
- Notetaking
- Customer Needs Assessment
- Positive and Professional
- Customer Service
- Outgoing Personality
Accomplishments
I have been promoted, crossed trained I have been recognized multiple times for anything ranging from customer satisfaction, up sales, to being sought after by my shop foreman to be trained to be a technician.
Certification
my food handling license and alcohol handling, I have all of my certifications towards being an official general maintenance Technician. But i am also on my way to get my Associates in information technology,
References
- Ronnie Jenkins (service manager)
(918) 869-2093
- Mark Thomas (shop foreman)
(918) 779-5554
- Travis Schroer(Master technician)
(505) 315-8784
- Tyler O'connel (Master Technician)
(918) 557-5835
- Kenneth Mcclellan
(918) 740-2937
Timeline
Retail Sales Consultant
ATT
02.2024 - Current
Apprentice Mechanic
James Hodge Toyota
07.2022 - Current
Sales Associate
Kum & Go
09.2020 - 10.2021
Associate of Applied Science - Information Technology
Oklahoma State University Institute of Technology - Okmulgee