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Jarrett Lyons
Mission Viejo,CA
Work Preference
Summary
Customer service professional with strong skills in rapport building, team collaboration, and staff training. Proven ability to enforce rules and maintain high levels of customer satisfaction as head of pro shop. Recognized for commitment to consistency and respect in all interactions.
Overview
6
6
years of professional experience
Work History
Head of ProShop
Lake Forest Sun & Sail Club
Mission Viejo, CA
10.2021 - Current
- Greet members and guests with a smile, and an aptitude to answer any question thoroughly.
- Create a natural rapport with members and guests, learning names, and preferences.
- Efficiently process cash, check, and credit card payments for various club services.
- Enforce rules and violations, in a respectful manner. Implement new rules and regulations effectively.
- Have trained several attendees and applicants at the Pro Shop. Ensure we have straightforward communication on how to perform the job effectively.
Postmates Fleet Driver
Postmates
Tempe, Arizona
11.2020 - 07.2021
- Delivered food and groceries to customers efficiently and on time.
- Navigated routes using GPS for optimal delivery performance.
- Coordinated and organized multiple deliveries at once to ensure timely service.
- Communicated with customers to confirm order details and address concerns.
- Adapted to changing schedules and locations based on demand fluctuations.
Team Member
Little Caesars Pizza
Lake Forest, California
03.2020 - 07.2020
- Acquired skills for effective job performance in a fast-paced environment.
- These tasks included, proper dishwashing, sanitization of equipment, how to use a standard register, and how to package and safely serve food.
- Responsible for food preparation and efficient order fulfillment.
- Rotated through a series of different stations based on team needs.
- Served primarily during closing shifts while adapting to flexible scheduling.
Education
High School Diploma -
Capistrano Valley High School
Mission Viejo, CA06-2019
Skills
- Customer service
- Payment processing
- Policy implementation
- Staff training
- Rapport building
- Inventory management
- Team collaboration
Timeline
Head of ProShop
Lake Forest Sun & Sail Club
10.2021 - Current
Postmates Fleet Driver
Postmates
11.2020 - 07.2021
Team Member
Little Caesars Pizza
03.2020 - 07.2020
High School Diploma -
Capistrano Valley High School