Summary
Overview
Work History
Education
Skills
LANGUAGE
Timeline
ProjectManager

Jarrett Mccollam

Hemet,CA

Summary

Experienced professional with over 5 years in delivering exceptional customer service across diverse industries. Proficient in fostering strong client relationships and resolving issues promptly. Demonstrated success in surpassing customer expectations and consistently earning positive feedback. Seeking to apply strong communication and problem-solving abilities to a collaborative team setting.

Overview

24
24
years of professional experience

Work History

Administrative Assistant Intern

In Home Support Services
  • Updated customers' accounts with manual data entry and efficient scanning of new records.
  • Kept office equipment stocked, operational and ready for use.
  • Compiled records, materials and forms needed to handle different requests.
  • Proofread and edited documents and reports for staff.
  • Organized and updated file systems, keeping records easily retrievable.

Administrative Assistant Intern

Department of Social Services
  • Updated customers' accounts with manual data entry and efficient scanning of new records.
  • Kept office equipment stocked, operational and ready for use.
  • Trained office staff in use of different equipment and software programs.
  • Promoted productivity by coordinating schedules, meetings and correspondence.
  • Managed incoming and outgoing mail, packages and faxes.
  • Compiled records, materials and forms needed to handle different requests.
  • Offered professional first impression to visitors and callers and gave knowledgeable assistance.
  • Organized and updated file systems, keeping records easily retrievable.

Construction Worker

Habitat for Humanity Volunteer
  • Supported senior crew members by completing basic, semi-skilled and skilled work such.
  • Leveraged hand and power tools to install structures and fixtures.
  • Operated heavy equipment to dig and backfill excavations or compact earth.
  • Learned work from ground up, shadowing construction personnel to gain experience and contribute to project success.

Mixed Martial Arts Instructor

Cops4Kids
  • Promoted importance of discipline, respect, and self-control both inside and outside of dojo.
  • Collaborated with other instructors to create engaging lesson plans that incorporated multiple teaching styles.
  • Conducted warm-up exercises and stretches to prepare students for classes.

Uber Partner

Uber
07.2025 - Current
  • Utilized GPS navigation systems accurately to map out most efficient routes.
  • Utilized cellular technology for navigation to and from client-selected sites.
  • Used advanced driving techniques to better improve time management and driving safety.
  • Handled deliveries on time while safely operating vehicle.
  • Learned local roads and used GPS to avoid traffic issues and minimize delays.
  • Complied with health code standards for safe food handling practices.
  • Picked up food orders from restaurants and delivered them to customers promptly.
  • Processed food orders and payment transactions through mobile app.
  • Actively sought opportunities to increase efficiency in delivery process without sacrificing quality or safety standards.

Instacart Shopper

Instacart
05.2023 - Current
  • Processed returns and exchanges for unwanted items, adhering to store policies.
  • Assisted with collection, loading, and acceptance of payment for customer pick-up and delivery orders.
  • Organized items in storage areas, arranging similar items together for easy access.
  • Advised customers on suitable substitutes for dated, discontinued, or unavailable products.
  • Selected, bagged, and staged grocery orders for guests.
  • Delivered superior customer service, answered questions, and resolved customer complaints.
  • Managed inventory of purchased items, including organization, storage, and delivery arrangements.
  • Handled returns and exchanges promptly to minimize inconvenience for clients.

Fulfillment Associate – PIT Certified

Amazon
11.2023 - 06.2024
  • Checked containers for damage or defects.
  • Recorded pulled items with high accuracy, including product serial numbers and quantities.
  • Reported low stock levels and replenished inventory.
  • Customized packaging and padding options based on specific item shapes and materials.
  • Received incoming packages and inspected for defects or damage.
  • Picked, packaged and transported orders using forklifts and hand trucks.
  • Avoided errors by accurately reading work tickets and pulling merchandise.
  • Exceeded personal and team goals by walking quickly, minimizing mistakes, and correctly following location directions.
  • Swept, mopped, and collected trash to maintain warehouse cleanliness.
  • Fulfilled orders using pick lists, order management software and RF scanners.
  • Retained clean, neat aisles, and removed debris from public areas.
  • Reported product discrepancies and quality issues to management.
  • Worked closely with team members to process shipments and unload incoming trucks.
  • Prepared boxes, invoices and insertions for order fulfillment lines.
  • Wrapped and moved pallets using pallet jack to designated carrier area.
  • Worked in production environment, meeting fulfillment goals.
  • Stayed on task by demonstrating attention to detail and reducing product errors.

Loader and Unloader

Ross Distribution
02.2021 - 10.2023
  • Checked shipping documents to ensure accuracy before loading or unloading cargo.
  • Packed goods securely into containers to prevent damage during transportation.
  • Unwrapped received merchandise and assembled products.
  • Moved merchandise in, out, and around sales floor for front-line personnel.
  • Unloaded and cleaned returned cases and dollies.
  • Maintained clean and safe working environment by adhering to safety regulations.
  • Reported any damaged goods or discrepancies found during inspection process immediately.
  • Recorded incoming and outgoing shipments using inventory management software systems.
  • Wrapped pallets securely with plastic wrap or straps to minimize movement during transit.
  • Collaborated with team members to achieve loading and unloading targets on time.
  • Stacked and stored products according to guidelines, ensuring stability of pallets during transport.
  • Loaded and unloaded trucks efficiently to maintain smooth workflow.
  • Sorted and organized items for distribution to different departments or storage areas.
  • Followed company policies regarding weight limits, hazardous material handling, and special instructions for certain items.
  • Inspected shipments upon arrival for damage or discrepancies in inventory.
  • Operated various types of loading equipment, such as forklifts and pallet jacks.
  • Communicated effectively with truck drivers, warehouse staff, and supervisors to coordinate daily tasks efficiently.
  • Completed regular upkeep on equipment to replace rollers, belts and plugs.
  • Minimized risks to team members and loads by preventing swinging and tipping.
  • Packed and repacked containers based on destination information.
  • Checked and sorted cargo at loading and unloading points.

Inventory Control Associate

DMSI
02.2018 - 02.2021
  • Reconciled physical counts with digital records and resolved discrepancies.
  • Inspected incoming inventory for damage or contamination to maintain high-quality stock.
  • Kept inventory records updated and prepared standard reports for management review.
  • Confirmed merchandise location met storage requirements.
  • Maintained excellent inventory organization and kept all products accessible.
  • Coordinated periodic cycle counts to maintain inventory accuracy.
  • Developed and recommended strategies to improve inventory processes.
  • Kept warehouse and work areas organized, clean, and free from hazards.
  • Monitored inventory and movement to determine warehouse accuracy.
  • Participated in completion of quarterly and annual physical inventory counts.
  • Assisted in development and implementation of inventory control procedures and best practices.
  • Operated handheld tools and devices to process incoming products and materials.
  • Investigated inventory discrepancies by analyzing transaction history and collaborating with cross-functional teams.
  • Performed daily review of inventory reports to assist with correction activities.
  • Coordinated physical inventory counts and reconciled variances between system data and actual quantities.

Car Porter

Gosch Toyota
09.2016 - 11.2016
  • Maintained customer loyalty and delivered exceptional service.
  • Used cleaning, protective, and restorative agents to maintain and enhance vehicle appearance.
  • Drove vehicles to or from workshops or customers' workplaces or homes.
  • Transported vehicles between workstations.

Social Media Specialist Internet Porter

Gosch Toyota
01.2012 - 12.2013
  • Trained new photographers on technical aspects of photography and company procedures.
  • Worked closely with graphic designers on marketing materials that incorporated photographs.
  • Maintained camera gear, lenses, and other equipment in proper working condition.
  • Utilized social media platforms to promote photography services and attract new clientele.
  • Approximated lighting and exposure to improve photo quality.
  • Completed themes using manual and digital retouching techniques.
  • Kept accurate records of daily work with updates to logs and databases.
  • Transported vehicles between workstations.
  • Cleaned vehicle interiors, including vacuuming and wiping down surfaces.
  • Inspected each vehicle to verify quality of service and adherence to cosmetic standards.

Women's Volleyball Assistant Coach

Schools of Riverside County
01.2011 - 12.2011
  • Implemented strength and conditioning programs tailored to needs of each athlete.
  • Developed practice plans focusing on skill development and team strategies.
  • Provided constructive feedback to players during practice sessions to enhance skill development.
  • Organized travel arrangements for away games or out-of-town tournaments.
  • Improved team performance with effective athletic conditioning.
  • Planned, organized, and conducted practice sessions.
  • Prepared players for challenging contests through rigorous practice schedules.

Organic Produce Clerk

Kroger
01.2009 - 08.2010
  • Operated equipment such as pallet jacks, hand trucks, and box cutters safely.
  • Kept track of seasonal items and updated displays accordingly.
  • Assisted in unloading shipments of new produce upon arrival at store location.
  • Broke down coolers, unstacked incoming products and rotated current products.
  • Restocked shelves and bins with strategic merchandising methods to drive sales.
  • Conducted regular inventory checks on produce items.
  • Adhered to food safety regulations when handling or processing produce.
  • Rotated products to ensure freshness and reduce waste.
  • Maintained cleanliness and organization of produce department.
  • Participated in ongoing training sessions related to job responsibilities.
  • Communicated any supply shortages or discrepancies to management in timely manner.
  • Offered suggestions for substitute products or recipes when requested by customers.
  • Collaborated with other team members to complete daily tasks efficiently.
  • Assisted customers with product selection and inquiries.
  • Ensured proper storage conditions for all produce items in stockroom and coolers.
  • Stocked fresh fruits and vegetables on display shelves.

HVAC Assistant

Mccollam's HVAC
06.2009 - 10.2009
  • Served customer with emergency repairs on malfunctioning HVAC systems.
  • Helped complete repairs by skillfully disassembling broken and defective equipment.
  • Supplied workers with tools, parts and equipment at each job site.
  • Examined and tested machinery, equipment, components and parts for defects to maintain proper functioning.
  • Reassembled equipment after repairs and tested components to verify performance.

Auto Detailer

Jerry Weber
01.2009 - 06.2009
  • Used cleaning, protective, and restorative agents to maintain and enhance vehicle appearance.
  • Cleaned vehicle interiors, including vacuuming and wiping down surfaces.
  • Dressed tires with tire shine products for polished appearance.
  • Conditioned vinyl and leather and shampooed and dried carpets.
  • Polished exteriors to remove dirt, grease, and debris.

Landscaper

Jerry Weber
01.2009 - 06.2009
  • Cleared out unattractive undergrowth at tree lines and fence rows.
  • Kept lawns attractive and healthy with regular mowing and watering.
  • Kept all equipment and tools in good working condition.
  • Discarded sticks, trash, and leaf debris to maintain landscaping.
  • Scheduled routine maintenance visits with clients to ensure ongoing landscape care.

Smoothie Barista

Jamba Juice
03.2007 - 12.2007
  • Monitored freshness of ingredients to prevent spoilage or contamination.
  • Received deliveries from suppliers and checked for quality assurance.
  • Conducted routine maintenance checks on blenders, refrigerators, and other appliances.
  • Assisted customers in selecting smoothie flavors based on their preferences and dietary needs.
  • Handled cash transactions accurately and provided correct change to customers.
  • Trained new employees on proper smoothie-making techniques and company policies.
  • Served customers promptly while providing excellent customer service.
  • Operated blenders and other kitchen equipment safely and efficiently.
  • Promoted weekly specials and loyalty programs to increase sales revenue.
  • Prepared variety of smoothies by blending fruits, vegetables, and other ingredients.
  • Collaborated with team members to meet daily sales goals and ensure customer satisfaction.
  • Stocked inventory of fresh produce, dairy products, and dry goods for smoothie preparation.
  • Scrubbed and polished counters, steam tables and equipment.
  • Greeted guests, answered menu questions and delivered excellent customer service.

Dance Instructor

United Church of God
07.2007 - 07.2007
  • Fostered positive atmosphere that encouraged creativity, teamwork, and respect among students.
  • Managed studio schedule, ensuring that classes ran smoothly without conflicts or delays.
  • Instructed students of all ages and skill levels in group classes and private lessons.
  • Provided constructive feedback to help students improve their technique and performance skills.
  • Kept students focused and disciplined in pursuit of more advanced skills and expertise in challenging routines.

Host

Samurai Sushi and Grill
06.2005 - 08.2005
  • Conducted regular inventory counts of menus, silverware, napkins, and other front-of-house supplies.
  • Assisted servers in setting up tables with appropriate tableware and condiments.
  • Answered phone calls and provided information on menu items, specials, and operating hours.
  • Crosstrained as server to provide additional support during busy shifts.
  • Updated daily specials boards for customers to view easily upon entrance.
  • Ensured accuracy of guest checks before handing them off to servers for delivery.
  • Greeted guests upon arrival and escorted them to their tables.
  • Maintained cleanliness of hostess stand, lobby area, and menus.
  • Performed opening and closing duties such as turning on lights, preparing outdoor seating areas, and locking doors.
  • Operated cash register for take-out orders or gift card purchases when needed.
  • Communicated with kitchen staff about wait times for open tables or large parties.
  • Monitored dining room capacity to ensure optimal guest experience.

Associate

Inn and Out
06.2003 - 06.2005
  • Entered and received orders through computerized ordering system.
  • Plated food according to quality presentation standards and temperature guidelines.
  • Cleaned kitchen equipment, mopped floors and performed daily cleaning duties.
  • Set up work stations, prepped tables and service counters for daily food service.
  • Maintained food supply, reported low-stock items and rotated stock.
  • Reviewed food orders carefully to prepare accurate meal trays.
  • Observed quality and safety standards for safe food-handling practices.
  • Performed routine food preparation tasks, cutting up fruits and vegetables and making sandwiches and salads.
  • Maintained proper food safety and sanitation standards at all times.
  • Prepared and served food to customers in timely manner.
  • Adhered to uniform requirements while maintaining personal hygiene standards.
  • Operated cash registers accurately and efficiently during transactions.
  • Trained new employees on proper protocols, procedures, and safety measures.
  • Handled customer complaints professionally and resolved issues effectively.
  • Managed time effectively to complete tasks within deadlines.

Production Technician

Garich Inc Tristaff
04.2003 - 06.2003
  • Monitored production processes, adjusting machine settings as needed to maintain proper operation.
  • Prepared raw materials for use in production process by weighing, measuring, or mixing as required.
  • Inspected and performed quality checks on completed products to identify defects.

Machine Operator/Assembler

Garich Inc Tristaff
01.2003 - 03.2003
  • Paid high attention to detail to minimize production scrap.
  • Completed daily job checklists to desired standard and with designated timeframe.
  • Worked efficiently to support production pace.
  • Installed machine components to carry out various tasks.

Sales Associate

Staples the office
09.2001 - 06.2002
  • Maintained clean and organized sales floor for optimal shopping experience.
  • Built rapport with customers by offering friendly, welcoming environment in store.
  • Replenished stock levels on shelves as needed during business hours.
  • Created eye-catching merchandise displays to attract customer attention.
  • Offered personalized styling advice based on customer preferences.
  • Actively listened to customer concerns, addressing issues promptly and professionally.
  • Assisted customers in finding suitable products according to their needs.
  • Promoted current sales promotions and special offers to increase revenue.
  • Updated inventory records regularly using store management software.
  • Resolved customer complaints diplomatically to ensure satisfaction and maintain positive brand image.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Collaborated with team members to achieve monthly sales targets.
  • Communicated effectively with supervisors regarding daily tasks and priorities.
  • Handled cash register transactions efficiently and accurately.
  • Confirmed prices and processed payments to complete sales.

Education

Associate in Arts (A.A.) - Humanities

Mt. San Jacinto Community College
San Jacinto

Associate in Science (A.S.) - Social Behavioral Science

Mt. San Jacinto Community College
San Jacinto

Diploma -

West Valley High School
Hemet

Skills

  • Customer service
  • Order processing
  • Route optimization
  • Package handling
  • Time management
  • Strong work ethic
  • Efficient shopping
  • Product handling
  • Warehouse organization
  • Effective communication
  • Barcode scanning
  • Shipping and receiving
  • Discrepancy resolution
  • Equipment operation
  • Shipping compliance
  • Pallet jack operation
  • Package inspection
  • Material handling regulatory compliance
  • Unloading proficiency
  • Safe chemical handling
  • Stacking accuracy
  • Assembly line work
  • Warehouse machine operation
  • Food safety compliance
  • Inventory management
  • Product selection
  • Attention to detail
  • Order accuracy
  • Product picking
  • Quality inspection
  • Order fulfillment
  • Problem solving
  • Team collaboration
  • Inventory auditing
  • Heavy lifting
  • Inventory tracking
  • Cargo handling
  • Safety regulations
  • Sorting and labeling
  • Heavy lifting expertise
  • Forklift operation
  • Proper lifting techniques
  • Hand-eye coordination
  • Warehouse safety
  • Workplace cleanliness
  • Track inventory

LANGUAGE

English Native
Spanish Conversational

Timeline

Uber Partner

Uber
07.2025 - Current

Fulfillment Associate – PIT Certified

Amazon
11.2023 - 06.2024

Instacart Shopper

Instacart
05.2023 - Current

Loader and Unloader

Ross Distribution
02.2021 - 10.2023

Inventory Control Associate

DMSI
02.2018 - 02.2021

Car Porter

Gosch Toyota
09.2016 - 11.2016

Social Media Specialist Internet Porter

Gosch Toyota
01.2012 - 12.2013

Women's Volleyball Assistant Coach

Schools of Riverside County
01.2011 - 12.2011

HVAC Assistant

Mccollam's HVAC
06.2009 - 10.2009

Organic Produce Clerk

Kroger
01.2009 - 08.2010

Auto Detailer

Jerry Weber
01.2009 - 06.2009

Landscaper

Jerry Weber
01.2009 - 06.2009

Dance Instructor

United Church of God
07.2007 - 07.2007

Smoothie Barista

Jamba Juice
03.2007 - 12.2007

Host

Samurai Sushi and Grill
06.2005 - 08.2005

Associate

Inn and Out
06.2003 - 06.2005

Production Technician

Garich Inc Tristaff
04.2003 - 06.2003

Machine Operator/Assembler

Garich Inc Tristaff
01.2003 - 03.2003

Sales Associate

Staples the office
09.2001 - 06.2002

Administrative Assistant Intern

In Home Support Services

Administrative Assistant Intern

Department of Social Services

Construction Worker

Habitat for Humanity Volunteer

Mixed Martial Arts Instructor

Cops4Kids

Associate in Arts (A.A.) - Humanities

Mt. San Jacinto Community College

Associate in Science (A.S.) - Social Behavioral Science

Mt. San Jacinto Community College

Diploma -

West Valley High School

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Jarrett Mccollam