Jarrett Waters
Atlanta,USA
Summary
Professional manager with significant expertise in overseeing complex projects and ensuring timely delivery. Skilled in strategic planning, budget management, and risk assessment. Strong focus on team collaboration, fostering results-driven environment, and adapting to changing needs. Known for reliability, leadership, and effective communication.
Overview
10
10
years of professional experience
1
1
Certification
Work History
ASI Project Manager
Atlanta Airlines Terminal Company
10.2023 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
- Provided detailed project status updates to stakeholders and executive management.
- Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
Operation Customer Coordinator
Atlanta Airlines Terminal Company
02.2023 - Current
- The Operations Customer Coordinator is responsible for identifying and resolving concerns impacting the overall experience and functionality of Hartsfield Jackson International Airport
- Provides experienced oversight and detailed monitoring for facility operations regarding safety, security, communications, customer satisfaction, amenities, and functionality within assigned operational areas
CUSTOMER EXPERIENCE SUPERINTENDENT
Atlanta Airlines Terminal Corporation
04.2022 - 02.2023
- The Customer Experience Superintendent is responsible for continuously reviewing the performance of custodial partners to ensure that services rendered meet contract specifications
- Notes deficiencies, initiates corrective action, and follows up to ensure that work is promptly performed in a satisfactory manner while supporting continuous process improvement by studying processes and procedures to identify causes for non-compliance, communicating findings and ensuring corrective action
- Perform assigned Preventative Maintenance checks to ensure safety and proper operations of equipment vital to the safety of passengers and staff throughout the Hartsfield Jackson Airport
Shift Supervisor
Corporate Services Management
07.2020 - 04.2022
- The shift supervisor is responsible for all day-to-day activities and the oversight of a team during the shift including all aspects of daily leadership, operational productivity, safety, shift planning, and customer service
- Communicate day to day job-site objectives to team members using the appropriate programs and tools
- Engage in coaching for the development of team members while administering appropriate discipline decisions related to team members
- Provide input to the team members on performance appraisals and make recommendations on promotion of team members in his/her area
- Ensure that time keeping requirements are lawfully upheld during shift and any additional duties as assigned by management
Assistant Site Supervisor
Allied Universal Security Services, Systems and Solutions
02.2015 - 07.2020
- Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner
- Display exceptional customer service and communication skills
- Have intermediate computer skills to operate innovative, wireless technology at client specific sites
- Ability to handle crisis situations at the client site, calmly and efficiently
- Work in various environments such as cold weather, rain/snow or heat
- Occasionally lift or carry up to 40 pounds
- Climb stairs, ramps, or ladders occasionally during shift
- Stand or walk on various surfaces for long periods of time
Education
High school diploma -
Frederick Douglass High School
Atlanta, GA05.2003
Skills
- Microsoft Office Proficiency
- Automated External Defibrillator Training
- Operational Leadership
- Information Security
- Effective Communication
- Operational Oversight Experience
- Efficiency Enhancement
- Team Collaboration
- Talent Acquisition
- Hexagon
- Operational Efficiency Enhancement
- Project Oversight
- Facility Maintenance Experience
- Project Coordination
- Strategic Project Planning
- Project Timeline Management
- Effective Team Collaboration
- Strategic Networking Skills
- Task Tracking and Reporting
- Effective Schedule Coordination
- Customer Relationship Building
- Client Engagement
Certification
CPR/AED, 02/2015, 03/2022, Certified in first aid and AED utilization including mouth to mouth resuscitation
Additional Information
2+ year experience in Facilities, Team oriented with proven success in training, management and supervision. Including onboarding with new custodial partners., Excellent interpersonal skills with primary focus on customer satisfaction and operational procedures, Goal oriented and self-motivated with the ability to work unsupervised., Ability to communicate effectively both orally and written., Quality customer service and relations, Organizational Skills, Computer Skills, Mail Research, Shipping and Receiving Management, Team Building, Analytical/ Conflict resolution
Personal Information
Authorized To Work: US for any employer
Timeline
ASI Project Manager
Atlanta Airlines Terminal Company
10.2023 - Current
Operation Customer Coordinator
Atlanta Airlines Terminal Company
02.2023 - Current
CUSTOMER EXPERIENCE SUPERINTENDENT
Atlanta Airlines Terminal Corporation
04.2022 - 02.2023
Shift Supervisor
Corporate Services Management
07.2020 - 04.2022
Assistant Site Supervisor
Allied Universal Security Services, Systems and Solutions
02.2015 - 07.2020
CPR/AED, 02/2015, 03/2022, Certified in first aid and AED utilization including mouth to mouth resuscitation
High school diploma -
Frederick Douglass High School
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