Jarrett L. Fontaine
Newark,DE
Summary
Self motivated, customer service driven, hard working, fast learning, jack of all trades, looking to finally master one. I have been in multiple roles and have had success in each position because I am willing to work hard and follow orders for the company, supervisor, or leader that I am under. Either independently, as a member on a team, or as an assistant, I will perform any given task with integrity, excellence, and attention to detail. Because I personally set my work standards high, I am looking to be apart of a company that I can be proud of and pleased to give exception quality work and attitude.
Overview
17
17
years of professional experience
Work History
Engineer
Meyer Jabara Hotels
09.2023 - Current
- Maintained equipment to ensure optimal functionality and safety standards were met. (Ice machines, Heat pumps)
- Inspected facilities regularly to identify maintenance needs and address them promptly as well as take daily readings of temperatures and conditions of equipment.
- Assisted with minor repairs to HVAC systems such as replacing heat pumps and wiring thermostats.
- Responsible for preventative maintenance to guest rooms HVAC unit. Coil and housing cleaning, filter rotation, back flushing, adding tablets to condensation pan, and compressed air to drain.
- Through detailed preventative maintenance, identify all areas of concern in guest rooms then systematically address each issue.
- Completed projects related to upgrades and repairs to improve facility conditions.
- Troubleshooted issues with equipment and systems to quickly identify and resolve issues.
- Communicate with and respond directly to guest needs, concerns, and other issues as needed.
- Worked hard to ensure each guest would have the quality product and experience that they were paying for and expecting.
- Promoted to this position after 1st year with Hilton.
Security Officer
Meyer Jabara
09.2022 - 09.2023
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Patrolled Hotel and grounds to ensure the safety and security of guests and employees securing and monitored all points of entry.
- Monitored / documented boiler temperatures and cooling tower conditions.
- Reported incidents promptly and accurately to maintain a detailed record of all occurrences.
- Professionally handled a wide range of guest interactions from emergencies to unruly.
- Fulfilled light housekeeping and engineering duties as needed.
- Was moved from part-time to full-time within six months.
Professional Landscaper /Owner/Operator
Good Works Landscaping
03.2014 - 05.2023
- Remaining in constant contact with current and potential customers regarding scheduled services and completed estimates.
- Preloading work truck with all needed materials and equipment for each specific job as well as mapping out our daily route.
- Taking and documenting payments.
- Operated landscaping equipment with focus on safety and machine longevity. Complete oil changes, blade sharpening /changing, cleaning, and all light to medium maintenance on our equipment
- Answered questions and addressed customer concerns regarding lawn issues and scheduling.
- Developed lasting customer relationships and grew network over time. We are slowly growing but our customer base is firmly established.
Night Stocker
Lowe's
12.2017 - 10.2021
- Trained and proficient on every piece of equipment used at Lowe's: Pallet Jacks, Hand Trucks / Dolly's, Reach Trucks, Order Pickers, and Fork Trucks.
- Personally requested for many inventory counts and audits as well as special overnight assignments at multiple locations.
- Customer Service specialist! Willing to help any customer any time no matter the issue. Helping customers retrieve product out of reach, loading of vehicles, searching for missing products, and helping navigate around the store. I did it all.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Strong desire to help keep things marked and in order as new products and pallets came into the store.
- Personally cleaned, organized, and helped maintain individual department throughout the store. Mostly flooring and plumbing.
- Maintained current knowledge of shelf planograms to properly stock shelves and address any incorrect placement of product.
- Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping.
Dispatcher Coordinator
NaturaLawn Of America
02.2007 - 10.2012
- Responsible for confirming, unloading, and properly storing all materials that were delivered to our warehouse.
- Responsible for daily building an affective work route for five technicians throughout New Castle, Newark, Middletown, Wilmington, and Dover.
- Responsible for loading all vehicles with needed materials (filling water tanks, weed control products, and multiple bags of fertilizer ranging from 30-50lbs) per routes that were constructed that same day.
- Responsible for contacting all "Call Ahead" customers in advance (either the night before or that morning) of the technician coming out to complete their service.
- I was trained on the fork truck and pallet jacks, as well as all the technicians vehicles. (Aerators, motorized sprayers and spreaders)
- Maintained a daily inventory of product used by each technician and what was loaded on their vehicles for the following days work load.
- Maintained the cleanliness of the warehouse as well as the yard where vehicles and storage containers were kept.
Education
High School Diploma -
Parkway Gamma Highschool
Philadelphia, PA06.1999
Skills
- Ready Learner
- Self Motivated
- Detail Oriented and Task Focused
- Power equipment certified
- Customer Concerned /Focused
- Preventative Maintenance
- Shipping and Receiving
- Inventory Maintenance
- Safety And Compliance
- Outstanding Communication Skills
- High Standard
- Quality Control
Timeline
Engineer
Meyer Jabara Hotels
09.2023 - Current
Security Officer
Meyer Jabara
09.2022 - 09.2023
Night Stocker
Lowe's
12.2017 - 10.2021
Professional Landscaper /Owner/Operator
Good Works Landscaping
03.2014 - 05.2023
Dispatcher Coordinator
NaturaLawn Of America
02.2007 - 10.2012
High School Diploma -
Parkway Gamma Highschool