Jarrett L. Fontaine

The Lead Engineer position is responsible for being knowledgeable, flexible, and capable to handle daily operation as well as irregularities that occur to allow the Chief Engineer room to execute his duties effectively thus improving the department and completing assignments from upper management.

• Daily monitoring of key systems and equipment such as boiler temperatures, loop system cooling tower chemical levels, and pool chemical levels.
• Communicated with front desk regarding overnight guest issues and out-of-order rooms to facilitate prompt resolution.
• Completing quarterly Preventative Maintenance for hotel guest rooms when scheduled.
• Cleaned, sanitized, and troubleshot ice machines to ensure optimal operation and guest satisfaction.
• Greasing of fittings on equipment such as laundry ironer/folding machine to ensure longevity and proper functioning.
• Performing of timely repairs for equipment, furniture, dry wall, and ceilings.
• Completion of work orders for minor electrical including:

Running of wires (Pool Light)

Changing of light bulbs, wall sconces and fixtures as well as ballast.

Changing of light switches, receptacles, and circuit breakers.

Some wiring for water source heat pumps and blower motors.

• Completion of work orders for basic plumbing including:

Unclogging, repairing, and replacing of toilets and shut off valves.

Unclogging, repairing, and replacing of garbage disposals.

Installation of P-traps, diverters, cartridges, faucets, handles as well as sink and shower drains.

Installation of waterlines with soldering.

• Completion of work orders for doors and locks including:

Installation, programming, troubleshooting, and repairing of Dormakaba door locks.

Replacing of handles, hinges, ball catches, and door stoppers on basic doors.

Previous experience with cutting and hanging doors.

• Completion of work orders for HVAC water source heat pumps including:

Installation and wiring of units and blowers.

Changing of filters and cleaning of coils.

Backflushing of units.

Changing of Roof Top exhaust fan belts and filters.

• Scheduled meetings with vendors and addressed emergency requests promptly.
• Ensured proper assembly of equipment and chairs for guest use.
• HVAC Training with Chief Engineer on RTU units.
• Assisted Chief Engineer with boiler maintenance and repair.
• Cleared snow, applied salt to walking areas, and removed trash and debris.
• Responsible for operating scissor lift, power washers, shop vacs, hand trucks, and pallet jacks,
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• Maintained equipment to ensure optimal functionality and safety standards were met. (Ice machines, Heat pumps)
• Troubleshooted issues with equipment and systems to quickly identify and resolve issues.
• Assisted with minor repairs to HVAC systems, including heat pump replacements and thermostat wiring.
• Performed preventative maintenance on guest room HVAC units, including coil and housing cleaning, filter rotation, back flushing, adding tablets to the condensation pan, and using compressed air to clear the drain.
• Through detailed preventative maintenance, identified all areas of concern in guest rooms then systematically addressed each issue.
• Through detailed preventative maintenance, identified all areas of concern in guest rooms then systematically addressed each issue.
• Troubleshot issues with equipment and systems to quickly identify and resolve issues.
• Communicated with and responded directly to guest needs, concerns, and other issues as needed.
• Promoted to this position after the first year with Hilton.

• Trained 3 new Security Officers in company policies, practices, and overnight operations, ensuring consistent knowledge and adherence to established procedures across the team.
• Patrolled hotel and grounds to secure safety of guests and employees, monitoring all points of entry.
• Reported incidents promptly and accurately to maintain a detailed record of all occurrences.
• Reported incidents promptly and accurately, maintaining detailed records of occurrences.
• Monitored / documented boiler temperatures and cooling tower conditions.
• Fulfilled light housekeeping and engineering duties.
• Achieved full-time position within six months, reflecting commitment to role.

• Maintained constant communication with current and potential customers about scheduled services and completed estimates, enhancing customer satisfaction and trust.
• Preloaded work truck with materials and equipment for each specific job.
• Answered questions and addressed customer concerns regarding lawn issues and scheduling.
• Preloading work truck with all needed materials and equipment for each specific job as well as mapping out our daily route.
• Taking and documenting payments.
• Established and nurtured over 50 lasting customer relationships, contributing to a robust and loyal customer base through dedicated service and consistent follow-up.

• Trained and proficient on every piece of equipment used at Lowe's: Pallet Jacks, Hand Trucks / Dollies, Reach Trucks, Order Pickers, and Fork Trucks.
• Participated in company inventory counts and audits at multiple locations.
• Assisted customers with product retrieval, vehicle loading, and store navigation, ensuring a positive shopping experience.
• Trained and proficient on every piece of equipment used at Lowe's: Pallet Jacks, Hand Trucks / Dollies, Reach Trucks, Order Pickers, and Fork Trucks.
• Ensured new products were clearly marked and properly organized to maintain store order.
• Customer Service Specialist. Willing to help any customer any time no matter the issue. Helping customers retrieve product out of reach, loading vehicles, searching for missing products, and helping navigate around the store. I did it all.
• Maintained knowledge of shelf planograms to stock shelves accurately and rectify product placement.
• Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping.

• Handled the confirmation, unloading, and proper storage of all materials delivered to our warehouse.
• Responsible for daily building an effective work route for five technicians throughout New Castle, Newark, Middletown, Wilmington, and Dover.
• Filled all vehicles with required materials, such as water tanks, weed control products, and various bags of fertilizer weighing 30-50 lbs, following the routes created that day.
• Maintained a daily inventory of product used by each technician and what was loaded on their vehicles for the following day's workload.
• Trained on the fork truck, pallet jacks, and all technicians' vehicles including aerators, motorized sprayers, and spreaders.
• Tracked a daily inventory of products utilized by each technician and what was loaded onto their vehicles for the upcoming day's workload.
• Ensured cleanliness in the warehouse and the yard where vehicles and storage containers were stored.