Jarrick Verner
Long Beach
Summary
Versatile and results-driven professional with a track record of enhancing customer satisfaction at GEICO through exceptional organizational skills and empathy. Excelled in diverse roles from Lab Assistant at SUNY Farmingdale to Claims Specialist, demonstrating unparalleled attention to detail and verbal communication. Proven ability to manage high-pressure situations, ensuring positive outcomes and efficiency.
Overview
24
24
years of professional experience
Work History
Beach Cleaner, Street Cleaner
City of Long Beach
05.2000 - 07.2004
- Assist in cleaning beach or street.
Sales Person, Associate Manager
KB Toy Store
12.2003 - 02.2008
- Resolve customer complaints regarding sales and service.
- Monitor customer preferences to determine focus of sales efforts.
- Collaborate to ensure customers needs are being met.
- Review operational records and reports to project sales and determine profitability.
Lab Assistant
SUNY Farmingdale
12.2008 - 04.2013
- Enter data from analysis of medical tests or clinical results into computer for storage.
- Set up, clean, and maintain laboratory equipment.
- Sanitized work stations and instruments to avoid cross-contamination.
Teacher's Assistant
Long Beach Public School
09.2015 - 12.2021
- Assisted teachers with instruction and provided support for diverse needs.
- Supervised children and participated with children in activities.
- Supported classroom teachers by managing files, preparing materials and updating records.
- Worked with students who have learning, mental, emotional, or physical disabilities.
Claims Specialist
GEICO
12.2021 - Current
- Enhanced customer satisfaction with timely communication, empathy, and clear explanations of claim outcomes.
- Managed a high volume of claims effectively by prioritizing tasks and maintaining excellent organizational skills.
- Followed up with customers on unresolved issues.
- Handled high-pressure situations with professionalism and composure, consistently achieving positive outcomes for both clients and the organization.
Education
Bachelor of Science - Business Management
SUNY Farmingdale
Farmingdale, NY08.2013
Skills
- Organizational skills
- Active listening
- Attention to detail
- Verbal Communication
- Naturally calming
- Computer skills
- Data gathering
- Schedule management
- Basic math
- Conflict resolution
- Maintain professional demeanor
Timeline
Claims Specialist
GEICO
12.2021 - Current
Teacher's Assistant
Long Beach Public School
09.2015 - 12.2021
Lab Assistant
SUNY Farmingdale
12.2008 - 04.2013
Sales Person, Associate Manager
KB Toy Store
12.2003 - 02.2008
Beach Cleaner, Street Cleaner
City of Long Beach
05.2000 - 07.2004
Bachelor of Science - Business Management
SUNY Farmingdale