Jarrod Barker
Adams,NY
Summary
Seasoned Automotive Sales Professional experienced in customer relationship management and sales strategy development. Strong negotiation skills, extensive product knowledge, and a proven track record of consistently surpassing sales targets. Demonstrated success in implementing effective marketing strategies leading to increased vehicle sales. Committed to delivering exceptional service to drive customer satisfaction and foster loyalty.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Automotive Sales Professional
Davidson Ford
Watertown, NY
05.2023 - Current
- Greeted customers and identified their needs by listening to their inquiries.
- Assisted customers in selecting a vehicle that met their budget and needs.
- Provided information on features, benefits, warranties, and financing options.
- Demonstrated the operation of vehicles to potential buyers.
- Negotiated prices with customers and finalized sales contracts.
- Maintained customer relationships through follow-up calls and emails.
- Contacted previous customers regarding new automotive products or services available.
- Developed strategies for increasing sales opportunities with existing clients.
- Prepared weekly inventory reports of vehicles on the lot for management review.
- Maintained knowledge of current promotions and incentives offered by manufacturers.
- Attended training sessions to stay up to date on industry trends and developments.
- Coordinated delivery of purchased vehicles to ensure timely arrival.
- Ensured all paperwork was completed accurately before submitting it for processing.
- Followed up with customers after purchase to ensure satisfaction with product or service received.
- Participated in trade shows, conventions, seminars., to promote business opportunities.
- Provided excellent customer service throughout the entire buying process.
- Adhered to dealership policies regarding pricing and advertising standards.
- Managed sales negotiations and financing options.
- Finalized documentation for contracts, purchase receipts, vehicle registrations, and dealer files.
- Consistently exceeded quotas by pursuing and closing sales.
- Collaborated with prospective customers over phone and email to schedule sales appointments.
- Maintained high referrals and consistent repeat business due to first-rate customer service standards.
- Maintained up-to-date database of sales contacts and customer information.
- Met with potential customers to inquire about car preferences, assess financial limitations and offer information about vehicle choices.
- Explained differences between models to clients, comparing and discussing capabilities and features.
- Analyzed customer needs to make suitable product recommendations and demonstrations.
- Responded to inquiries from potential customers via email and telephone.
- Followed up with customers to build long-term relationships and successful referrals.
- Checked purchased vehicles at delivery time for damage and completed remaining preparations.
- Adhered to standards of quality and service and industry regulations.
Automotive Sales Manager
Wally's Ford
Adams, NY
11.2022 - 04.2023
- Developed and implemented sales plans to meet monthly, quarterly, and annual goals.
- Monitored daily operations of the showroom ensuring compliance with company policies and procedures.
- Analyzed customer feedback to identify opportunities to improve customer satisfaction ratings.
- Collaborated with other departments to ensure a smooth transition from sale through delivery of vehicle.
- Researched competitive pricing strategies and adjusted prices accordingly to remain competitive in the market.
- Assisted customers in selecting vehicles that best met their needs while maximizing profit potential for dealership.
- Established relationships with local businesses as part of building a larger client base.
- Coached staff members on effective communication techniques when dealing with customers.
- Ensured all paperwork was completed accurately for each transaction including finance contracts, warranties.
- Negotiated deals with customers in order to close sales transactions quickly and efficiently.
- Managed inventory levels by ordering additional stock based on current demand trends.
- Adhered strictly to safety regulations set forth by the dealership's corporate office.
- Responded promptly and professionally to inquiries from customers regarding products or services offered by the dealership.
- Maintained vehicle selection, pricing and specials on website and social media.
- Leveraged CRM database to drive customer contacts, appointments, and sales.
- Supported sales team members to drive growth and development.
- Coached, developed and motivated team to achieve revenue goals.
- Resolved customer complaints regarding sales and service.
- Conducted market research and reported on competitors.
Automotive Sales Professional
Davidson Ford
Watertown, NY
06.2010 - 10.2022
- Greeted customers and identified their needs by listening to their inquiries.
- Assisted customers in selecting a vehicle that met their budget and needs.
- Provided information on features, benefits, warranties, and financing options.
- Negotiated prices with customers and finalized sales contracts.
- Maintained customer relationships through follow-up calls and emails.
- Contacted previous customers regarding new automotive products or services available.
- Prepared weekly inventory reports of vehicles on the lot for management review.
- Attended training sessions to stay up to date on industry trends and developments.
- Coordinated delivery of purchased vehicles to ensure timely arrival.
- Ensured all paperwork was completed accurately before submitting it for processing.
- Followed up with customers after purchase to ensure satisfaction with product or service received.
- Participated in trade shows, conventions, seminars., to promote business opportunities.
- Provided excellent customer service throughout the entire buying process.
- Adhered to dealership policies regarding pricing and advertising standards.
- Finalized documentation for contracts, purchase receipts, vehicle registrations, and dealer files.
- Maintained high referrals and consistent repeat business due to first-rate customer service standards.
- Maintained up-to-date database of sales contacts and customer information.
- Explained differences between models to clients, comparing and discussing capabilities and features.
- Analyzed customer needs to make suitable product recommendations and demonstrations.
- Checked purchased vehicles at delivery time for damage and completed remaining preparations.
- Adhered to standards of quality and service and industry regulations.
Education
High School Diploma -
South Jefferson High School
Adams, NY06-2006
High School Diploma -
Jefferson-Lewis BOCES
Watertown06-2006
Some College (No Degree) - Criminal Justice
Jefferson Community College
Watertown, NYSkills
- Upselling and Cross Selling
- Deal structuring
- Sales Conversion
- Issue Resolution
- Leasing options
- Demonstrating Vehicle Features
- Friendly and Enthusiastic
- Lead Follow Up
- Calculating Prices
- Sales closing
- Customer Service
- Negotiation strengths
- Team Collaboration
- Proficient with [Software]
- Showroom Maintenance
- Warranty understanding
- Aftermarket products
Affiliations
- Avid outdoorsman
- Carpenter
- Little League Coach
Certification
- Sales Manager Base Certification
- Ford Blue Advantage Sales Manger Base Certification
- Commercial Truck Sales Consultant Certification
- Sales Consultant Base Certification
Accomplishments
Ford Blue Advantage Sales Inventory Manager
Timeline
Automotive Sales Professional
Davidson Ford
05.2023 - Current
Automotive Sales Manager
Wally's Ford
11.2022 - 04.2023
Automotive Sales Professional
Davidson Ford
06.2010 - 10.2022
High School Diploma -
South Jefferson High School
High School Diploma -
Jefferson-Lewis BOCES
Some College (No Degree) - Criminal Justice
Jefferson Community College