Jarrod Berger
Middle Island,NY
Summary
Motivated professional with extensive experience in customer service, sales and administrative tasks. Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through [Number] years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths. Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Talented professional with keen eye for detail, adept in creating wide range of hairstyles that complement individual facial features .Experienced in providing high-end cosmetology services to clients in fast paced salon environment. Agile with strong attention to detail and excellent customer service skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
I would like to finalize my resume by saying, I am grateful of you for simply taking the time to read my resume and give me the time of day for me to show you the kind of man I am and what I bring to the table.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
Brandford Hall
09.2019 - 02.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Managed filing system, entered data and completed other clerical tasks.
- Developed strategies to streamline and improve office procedures.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
Data Analyst
Central Station Alarms
12.2013 - 02.2014
- Produced monthly reports using advanced Excel spreadsheet functions.
- Identified, analyzed and interpreted trends or patterns in complex data sets.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Utilized data visualization tools to effectively communicate business insights.
- Upheld security and confidentiality of documents and data within area of responsibility.
- Extracted and interpreted data patterns to translate findings into actionable outcomes.
- Used statistical methods to analyze data and generate useful business reports.
- Developed customized reports, summarizing and presenting data in visually appealing format.
- Provided technical support for troubleshooting analytics and reporting issues.
- Identified patterns and trends in large data sets and provided actionable insights.
- Monitored, Responded, Dispatched emergency response teams.
Detox Counselor
Narconon
09.2012 - 12.2013
- Provided counseling and support to clients with drug and alcohol abuse issues.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Completed required documentation for continued therapy coverage by insurance companies to meet deadlines.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Utilized [Type] and [Type] behavioral strategies to promote adherence to care plans, adoption of healthy behaviors and engagement in self-care.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proved successful working within tight deadlines and a fast-paced environment.
- Passionate about learning and committed to continual improvement.
- Excellent communication skills, both verbal and written.
Team Leader
US Army
03.2008 - 08.2011
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Mentored and guided employees to foster proper completion of assigned duties.
- Promoted high standerds through personal example to help each member understand expected behavious and standards.
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
- Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
- Reviewed, implemented and updated company records related to team activities for future reference.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Educated staff on organizational mission and goals to help employees achieve success.
- I was an E-4/Corporal as a Team leader while I was deployed, I was responsible for making sure the soldiers Underneath myself, were all proficiently trained in our combat team procedure's, tactics, ROE, and making sure that my soldiers come home alive, in part by making sure we we're 100% fluid working as a team.
Hair Salon Assistant
Paul James Salon
08.2006 - 11.2006
- Answered telephone calls to provide information and schedule new appointments.
- Assisted hairdressers with cutting, coloring, and styling hair to maintain salon workflow efficiency.
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Offered exceptional service and support to walk-in and scheduled customers.
- Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
- Developed loyal following of clients by providing high-quality services.
- Demonstrated thorough knowledge of all salon products and services.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Styled hair, makeup and nails for customers for special events and occasions.
Education
High School Diploma -
Smithtown High School
Smithtown, NY06.2006
Certification - Cosmetology
Wilson Technology Vocational
Dix Hills, NY06.2006
Certification - Computer Information Technology
Wilson Tech Vocational
Dix Hills, NY06.2004
Skills
- Spreadsheets
- Lotus Notes
- Business Planning
- Detailed Meeting Minutes
- Office Management
- Medical Terminology
- Training and Development
- Phone Call Answering
- Program File Distribution
- Team Bonding
- Risk Management
- Data Management
- Calendar Management
- Report Analysis
- Proofreading
Timeline
Administrative Assistant
Brandford Hall
09.2019 - 02.2020
Data Analyst
Central Station Alarms
12.2013 - 02.2014
Detox Counselor
Narconon
09.2012 - 12.2013
Team Leader
US Army
03.2008 - 08.2011
Hair Salon Assistant
Paul James Salon
08.2006 - 11.2006
High School Diploma -
Smithtown High School
Certification - Cosmetology
Wilson Technology Vocational
Certification - Computer Information Technology
Wilson Tech Vocational
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