Jarrod Braden
Frankfort ,KY
Summary
Dynamic leader with a proven track record at Buffalo Wild Wings, adept in relationship building and performance reviewing. Excelled in reducing food waste by effectively managing inventory, fostering team cohesion, and enhancing customer satisfaction. Skilled in interpersonal communication and sales strategies, consistently achieving operational excellence and cost savings.
Overview
10
10
years of professional experience
Work History
Shift Manager
Buffalo Wild Wings
10.2021 - Current
- Cooperated with coworkers to improve customer experience and manage storefront.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
Lead Kitchen Manager
O'Charley's
04.2017 - 03.2021
- Established strong vendor relationships for reliable delivery of fresh ingredients at competitive prices without compromising quality.
- Cultivated a culture of continuous learning and professional development, encouraging staff members to pursue additional certifications or training opportunities within the hospitality industry.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
- Mentored junior chefs through hands-on demonstrations of advanced culinary techniques, elevating their skills in both presentation and flavor development.
Sous Chef
Serifini's
03.2015 - 04.2017
- Trained kitchen staff to perform various preparation tasks under pressure.
- Planned and directed high-volume food preparation in fast-paced environment.
- Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Collaborated with executive chef to develop innovative menu items, leading to increased guest return rates and positive reviews.
Education
No Degree - Business
Kentucky State University
Frankfort, KYHigh School Diploma -
Franklin County High School
Frankfort 05-2008
Skills
- Relationship building
- Interpersonal skills
- Sales strategies
- Performance reviewing
Timeline
Shift Manager
Buffalo Wild Wings
10.2021 - Current
Lead Kitchen Manager
O'Charley's
04.2017 - 03.2021
Sous Chef
Serifini's
03.2015 - 04.2017
No Degree - Business
Kentucky State University
High School Diploma -
Franklin County High School
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