Summary
Overview
Work History
Skills
Accomplishments
Certification
Software
References
Timeline
BusinessAnalyst

Jarrod Burton

Cedar City,UT

Summary

Results-oriented, dynamic SaaS sales leader with 10 years success achieving milestones and accelerating growth by enhancing sales processes, expertly implementing and executing sales strategy for elite win rates and extraordinary performance. Focused and committed to motivating others and offering extensive knowledge penetrating new territories and relentlessly evangelizing. Seeking to obtain a challenging sales leader position in an innovative SaaS organization to leverage impactful coaching and mentoring, top echelon individual contributor skills and demonstrable startup grit and agility for continued needle-moving achievement and prosperity.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Senior Sales Manager

Zendesk
02.2022 - Current

Oversee sales leadership functions for best-of-breed global CX and sales CRM software company recognized as #1 Best Software , #1 Best Customer Service Product

  • Overachieved with 103% quota attainment Q3 2022, 1st quarter in seat with team in ramp
  • Increased overall sales revenue 34% YoY by implementing effective sales strategies and building strong client relationships
  • Developed a high-performing sales team through targeted recruitment, comprehensive training, and ongoing mentorship
  • Inspired 100% individual AE quota attainment w 5 of 6 new hires 1st quarter in seat
  • Forecasted within 5% accuracy to achieve individual and team sales targets
  • Drove deal closure on top 2 of 5 largest CLV enterprise accounts org-wide to date
  • Selected by senior leadership to train entire org on Zendesk Sell CRM, product features and functions, unique value proposition, use cases, competitive battle cards for enhanced win rates

Sales Director

OSHA Resource Group
01.2020 - 12.2021

Developed, deployed and scaled a velocity sales process nationally for sales managers and account executives at OSHA compliance SaaS startup

  • Improved win rate by 26%, from 16% to 42%, training and executing effective sales methodologies
  • Generated 174% quota attainment Q1 2021
  • Achieved 43% of 2021 annual sales target in Q1 2021
  • Engaged with prospects to produce compelling business cases by understanding clients’ unique and specific pain points
  • Spearheaded national business plans and developed forecasts aimed at stimulating growth and maximizing customer satisfaction through selling OSHA compliance SaaS product.
  • Boosted sales revenue by developing and implementing strategic sales plans and initiatives tailored to the organization's goals

Sales Manager

PCIHIPAA
03.2016 - 08.2019

Built, managed and scaled a full-scale sales operation from the ground up, from $0 to $10M ARR and subsequent successful acquisition for medical compliance and cyber security SaaS startup

  • Transformed unprofitable company without VC backing into award-winning, industry leading healthcare SaaS solution with $100,000,000 valuation in 3 ½ years
  • Earned top 5% annual growth rate award in 2019 as sales lead & sole national sales manager, reporting directly to C Suite
  • Produced $4.32 million sales, closed 1,400 new accounts first year
  • Increased sales volume 750%, revitalizing business operations
  • Accelerated CLV from $1,200/yr to $4,800+ and introduced a 2nd recurring revenue stream with 70% add-on conversion rate
  • Bolstered organization of 6 employees into a powerhouse of 60+
  • Landed and managed key enterprise accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business

Sales Manager

ProxePay
01.2014 - 03.2016

Built, managed and scaled a full-scale sales operation from the ground up, from $0 to $6M ARR for B2B merchant services and PCI compliance startup

  • 142% 2015 quota attainment success
  • Elevated revenue YoY by 63% 2014
  • Scaled organization, created and executed sales strategies that generated $6M ARR
  • Motivated 45 AEs and BDRs to consistently exceed sales targets for rapid growth and increased market share
  • Leveraged analytical tools, identified areas for improvement and came up with actionable insights to make informed decisions based on sales performance
  • Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories
  • Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability

Enterprise Account Executive

Convention Expo Travel
10.2011 - 01.2014

Dominant individual contributor performance, growing relationships with key, high value clients, navigating complex sales cycles with multiple stakeholders and larger contracts for B2B startup

  • Won 2013 Salesperson of the Year
  • Became a product expert across entire platform and understood competitor landscape while relentlessly out bounding, performing deep-dive discovery, customized product demos, working cross-functionally with teams providing valued feedback and details on prospect needs
  • Pinpointed largest potential enterprise accounts through comprehensive research and effective networking, generating leads using data analysis, skilled communication and diligent research
  • Identified potential enterprise-level clients and initiated contact, mapped out and executed strategic sales plans tailored to each potential client
  • Won 2012 Salesperson of the Year
  • Collaborated with internal teams to develop tailored solutions for complex client needs, resulting in increased revenue

Skills

  • Customer/Client Acquisition
  • C-Level/Executive Relations
  • SaaS Sales Solutions
  • Go to Market Strategies
  • Team Leadership and Mentorship
  • Solution Selling and Value Selling
  • Quota Attainment
  • Sales Processes
  • Enterprise Accounts
  • Revenue and Profit Growth
  • Forecasting
  • Data Analysis
  • Unique Value Propositions
  • Full Sales Cycle Management
  • CRM Sales Operations Rigor

Accomplishments

  • Top 5% Annual Growth Rate 2019 (LATKA)
  • Bootstrapped 2 SaaS startups from $0 to $6-10M ARR and successful acquisition
  • Salesperson of the Year 2013
  • Salesperson of the Year 2012
  • President’s Club 2006
  • President’s Club 2005
  • $100M+ in Career Sales Revenue

Certification

  • Sandler Sales Certification 2022
  • MEDDPICC Certification 2022
  • HIPAA 2020

Software

Salesforce CRM, Clari, 6Sense, Outreach, Docusign, CPQ, Gong, ZoomInfo, LinkedIn Sales Navigator, G Suite, ChatGPT, Zoom, Slack, Google Analytics

References

References available upon request.

Timeline

Senior Sales Manager

Zendesk
02.2022 - Current

Sales Director

OSHA Resource Group
01.2020 - 12.2021

Sales Manager

PCIHIPAA
03.2016 - 08.2019

Sales Manager

ProxePay
01.2014 - 03.2016

Enterprise Account Executive

Convention Expo Travel
10.2011 - 01.2014
Jarrod Burton