Jarrod C. Lewis
Philadelphia,PA
Summary
Accomplished IT Project Management professional with extensive experience in network infrastructure. Possesses a strong ability to organize effectively, envision the big picture, and develop and implement solutions that meet both technical and business needs. A lifelong learner capable of quickly grasping technical concepts. Excels in team environments with a common goal of customer and shareholder satisfaction.
Infrastructure specialist with proven ability to manage complex projects from planning through execution. Adept at leading cross-functional teams, ensuring seamless collaboration, and delivering results in dynamic environments. Skilled in resource allocation, risk management, and strategic planning. Known for strong problem-solving capabilities and adaptability to meet evolving project needs.
Overview
36
36
years of professional experience
Work History
Infrastructure Project Manager
Robert Wood Johnson Barnabas Health/Baker Tilly
06.2024 - Current
- Managed cross-functional teams, fostering a collaborative environment for optimum performance and results.
- Implemented continuous improvement initiatives aimed at enhancing overall project performance.
- Developed comprehensive project plans, ensuring timely execution of tasks and deliverables.
- Optimized resource utilization by introducing advanced scheduling tools and techniques.
- Controlled costs throughout projects to keep operations in line with budget plans.
- Maintained strict adherence to safety protocols during all stages of the project life cycle.
- Applied critical thinking skills to anticipate potential issues proactively, resulting in fewer disruptions or delays in project timelines.
- Enhanced infrastructure efficiency by implementing innovative project management strategies and methodologies.
- Fostered a culture of continuous learning among team members by providing regular training opportunities.
- Facilitated clear communication channels between team members, clients, and stakeholders for seamless collaboration throughout the project lifecycle.
- Ensured compliance with regulatory requirements through diligent documentation and reporting practices.
- Cultivated strong relationships with stakeholders to gather requirements and ensure alignment with project objectives.
- Led successful infrastructure projects, optimizing resource allocation and budget management.
- Streamlined project delivery processes for faster completion and increased client satisfaction.
- Monitored project progress closely, identifying potential risks and implementing effective mitigation strategies.
- Tested network's performance and created strategies to maintain integrity of overall infrastructure.
- Worked in team-driven environments and communicated effectively with stakeholders.
- Responded to and remedied critical issues that could not be addressed by technicians.
- Communicated project updates to stakeholders at all levels.
- Monitored and tracked project progress to support timely completion.
- Led cross-functional teams to successfully complete IT projects.
- Partnered with project team members to identify and quickly address problems.
- Wrote, updated and maintained project documentation.
- Generated reports for IT project progress and performance.
- Coordinated with external vendors to deliver IT project components.
- Established and enforced project timelines and deadlines.
- Conducted quality assurance to verify accuracy of data used in IT projects.
- Identified and implemented cost-saving measures in IT projects.
Infrastructure Project Manager
DuPont
01.2023 - 11.2024
- Company Overview: Insight Global
- Supported the DuPont Connected Lab Initiative to remove non-compliant, end-of-life/end-of-support desktop and laptop equipment associated with lab devices from the general-purpose network (GPN) and isolate them on a process control network (PCN)
- Conducted site assessments to develop implementation cost estimates used in management assessment reviews
- This included inventory of lab instrument PCs, TCOM review, and lab survey
- Managed the selection and procurement of network (firewalls, switches) and servers (Dell PowerEdge and Unity)
- Collaborated and supported cross-functional local and offshore teams to install, configure, and manage network and server devices in the USA, Taiwan, Korea, and China, and consulted with European counterparts on similar initiatives in their business units
- Worked with lab managers to manage a $3.4 million budget for all sites, realizing a cost savings of approximately 12%
- Facilitated project meetings, tracked and published action plans, and reported on risks and issues
- Insight Global
Infrastructure Project Manager
Vanguard
08.2022 - 01.2023
- Company Overview: Presidio
- Managed the network refresh of domestic properties, including vendor resources, equipment ordering, distribution, communications, and budgeting
- Successfully completed five building network refreshes to close out the year
- Assisted in planning network refreshes for Europe, Asia, Canada, and Australia
- Presidio
Infrastructure Project Manager
Azura Vascular Access
12.2020 - 08.2022
- Served as the key point of contact for all project and program-related activities to Azura Infrastructure
- Led, managed, coordinated, and reported on multiple projects involving server and related hardware upgrades, as well as EMR and financial system upgrades across three business units
- Communicated frequently with team members and senior business stakeholders regarding project status, identifying and resolving project problems, issues, and risks
- Provided weekly status reports highlighting accomplishments, plans, and issues to project team members and senior management
- Assembled and drove large cross-functional project teams, identified resources required, and developed detailed cross-functional project plans to ensure on-time completion and launch of projects
- Facilitated decision-making between project team members and handled escalation around technical and non-technical issues related to the project
IT Infrastructure Project Manager
Aramark
03.2019 - 04.2020
- Company Overview: Insight Global
- Provided direction and leadership to infrastructure project team members to ensure multiple IT projects were delivered on time, within budget, and produced committed business results
- Planned, executed, and finalized projects according to strict deadlines and within budget
- Coordinated efforts of team members and other third parties to deliver projects according to plan
- Led infrastructure upgrades and developed high-level upgrade road maps detailing time, resources, and finances for analysis, procurement, and deployment
- Managed phases of upgrading racks of servers, SAN arrays, backup drives, and network devices
- Developed detailed plans for hardware transition, including unit, system, and user acceptance testing
- Insight Global
Contract Position
Amazon Logistics
02.2018 - 02.2019
- Assisted in developing effective processes and directing complex logistics functions for multiple warehouses and shipping/receiving centers
- Coordinated tasks among internal groups and external agencies to ensure rapid, accurate delivery of equipment, materials, and resources
- Reviewed invoices and shipping manifests to ensure full compliance with local customs and international regulations
- Tracked and identified redundancies and maximized resources to streamline operations
IT Project Manager
Cozen O’Connor
05.2016 - 01.2018
- Planned and implemented projects, including:
- Cisco Jabber Rollout: Worked with internal teams and vendors to build out infrastructure for desktop and mobile versions of Jabber
- OpenDNS: Collaborated with the internal networking team and Cisco to migrate DNS traffic to a managed DNS service
- Cisco Switch Replacement: Managed external vendors and internal teams to identify, order, and replace affected devices throughout the environment
- Integration and relocation of newly acquired offices in Miami, Los Angeles, Pittsburgh, Chicago, Minneapolis, London, Toronto, and Vancouver
- Oversaw the development, testing, and delivery of reporting and management software/database for the subrogation department
- Worked with recruitment to overhaul and replace their in-house tool for managing CE and CLE classes for staff and attorneys
- Implemented two-factor authentication via OKTA for the firm
- Successfully managed the upgrade and testing of InTapp Open for the conflicts department
- Partnered with HR to replace the HCM system from PeopleNet to Oracle Fusion, overseeing development, testing, and implementation firm-wide
IT Project Manager
DaVita Inc.
10.2007 - 05.2016
- Managed vendor rollout of Cisco Meraki switches, routers, and APs across multiple states, providing logistical support and serving as a liaison between vendors and clinical managers
- Managed vendor rollout and replacement of Dell desktops, laptops, monitors, and CLI thin clients with Lenovo devices
- Led a project team to identify and replace HP G5/G6 servers for the internal EMR system nationwide
- Coordinated the transition of a critical clinical system from a vendor-owned product to a company-owned product
- Planned and coordinated the IT infrastructure of new, relocated, and remodeled dialysis clinics and regional offices
- Acted as a liaison between business and IT, ensuring appropriate team involvement for projects
- Maintained support methods and products knowledge, identifying training opportunities for analysts
- Documented changes in support policies and procedures to maintain accurate records
- Managed vendor relations with major vendors, overseeing inventory, deployment, and IT service calls across over 2,100 facilities nationwide
Aviation Boatswain Mate Handler ABH3
United States Navy
07.1989 - 07.1992
- Ensured the safe operation of airfields and assisted transient aircraft and aircrew personnel
- Managed aircraft movement, load priorities, and servicing/maintenance of transiting aircraft
- Conducted security and custody of cargo, mail, and hazardous materials
- Served as a firefighter, responsible for firefighting and rescue operations
Education
Business Management -
University of the People
02.2025
MCSE & A+ Program -
NETTRAIN, INC.
05.2000
Some College (No Degree) -
Community College of Philadelphia
General Studies -
Harford Community College
01.1994
Skills
- MS Project
- MS Visio
- MS Office
- MS Windows 7
- MS Windows 10
- MS Exchange
- SharePoint
- Citrix
- Active Directory
- LANDesk
- Altiris
- ServiceNow
- BMC Remedy
- Dell desktops
- Dell laptops
- Dell Servers
- Lenovo desktops
- Lenovo laptops
- HP servers
- HP desktops
- Cisco switches
- Cisco routers
- Juniper Firewalls
- Aerohive WAPS
- Aruba WAPS
- Aruba Switches
- Palo Alto Firewalls
- Cat 5 cabling
- Cat 6 cabling
- Coax Cabling
- Fiber
- Avaya VOIP Phone Systems
- Vendor Management
- Conflict Management
- Team Management
- System Integration
- Stakeholder Management
- Agile Principles
- Kanban Principles
- Waterfall Principles
- Scope management
- Software development life cycle
- Project planning
- Schedule coordination
- Schedule development
- Cost control
- Requirements analysis
- Design reviews
- Reporting requirements
- Infrastructure planning
- Budget administration
- Network architecture
- Proposal reviews
- Scheduling expertise
- Technology migrations
- Hardware and software maintenance
- Task prioritization
- Hardware troubleshooting
- Problem diagnosis
- Application support
- Telecommunications
- Incident management
- Backup and recovery
- Staff oversight
- Capacity planning
- Network administration
- Business continuity
- Software deployment
- Database administration
- IT security management
- Disaster recovery
- Service delivery
- Information security
- Configuration management
- Disaster recovery planning
- Effective customer communication
- Network infrastructure installation
- Network infrastructure connectivity
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Excellent communication
- Project team coordination
- Organizational skills
- Team collaboration
- Team leadership
- Active listening
- Effective communication
- Verbal and written communication
- Decision-making
- Project tracking
- Adaptability and flexibility
- Relationship building
- Team building
- Work Planning and Prioritization
- Self motivation
- Technology implementation
- Interpersonal skills
- Client relations
- Analytical thinking
- Risk assessment
- Professionalism
- Deliverable tracking
- Interpersonal communication
- Task delegation
- Public speaking
- Complex Problem-solving
- Documentation and reporting
- Strategic planning
- MS office
- Time management abilities
- Continuous improvement
Timeline
Infrastructure Project Manager
Robert Wood Johnson Barnabas Health/Baker Tilly
06.2024 - Current
Infrastructure Project Manager
DuPont
01.2023 - 11.2024
Infrastructure Project Manager
Vanguard
08.2022 - 01.2023
Infrastructure Project Manager
Azura Vascular Access
12.2020 - 08.2022
IT Infrastructure Project Manager
Aramark
03.2019 - 04.2020
Contract Position
Amazon Logistics
02.2018 - 02.2019
IT Project Manager
Cozen O’Connor
05.2016 - 01.2018
IT Project Manager
DaVita Inc.
10.2007 - 05.2016
Aviation Boatswain Mate Handler ABH3
United States Navy
07.1989 - 07.1992
MCSE & A+ Program -
NETTRAIN, INC.
General Studies -
Harford Community College
Business Management -
University of the People
Some College (No Degree) -
Community College of Philadelphia
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