Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jarrod Dean

Locust Fork

Summary

Dynamic professional with a strong background in customer service and team leadership. Proven ability to enhance efficiency and drive customer satisfaction through effective communication and problem-solving.

Overview

11
11
years of professional experience

Work History

Driver

BHT Resources
Bessemer
09.2025 - Current
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Maintained updated knowledge through continuing education and advanced training.

Lead / Supervisor

Liquid Environmental Solutions Corp
Birmingham
11.2014 - 09.2025
  • Oversaw daily operations and ensured compliance with safety standards.
  • Trained and mentored new team members on operational procedures.
  • Managed inventory levels and coordinated supply chain logistics.
  • Implemented process improvements to enhance efficiency and productivity.
  • Monitored team performance and provided constructive feedback regularly.
  • Conducted regular inspections to maintain equipment and facility standards.
  • Facilitated communication between departments to streamline workflows.
  • Resolved conflicts among team members to promote a positive work environment.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Complied with company policies, objectives and communication goals.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
  • Tracked progress on projects and provided timely feedback to staff members.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Trained new employees on company policies and procedures.
  • Coordinated with other department supervisors to ensure smooth workflow and project alignment.
  • Negotiated with suppliers to secure cost-effective resources.Il#|
  • Managed team of XX employees, ensuring high productivity and quality standards were met.
  • Developed strategies to improve team performance and productivity.
  • Acted as a liaison between upper management and staff, facilitating open communication.
  • Negotiated with vendors and suppliers to secure advantageous terms and pricing.
  • Monitored employee attendance, addressing any punctuality or absenteeism issues.
  • Led weekly team meetings to discuss progress, address issues, and plan future actions.I

Education

High School Diploma -

A.D. Harris
Panama City, FL
05-1995

Skills

  • Vehicle inspection
  • Route navigation
  • Safety compliance
  • Customer service
  • Equipment maintenance
  • Supply chain logistics

Timeline

Driver

BHT Resources
09.2025 - Current

Lead / Supervisor

Liquid Environmental Solutions Corp
11.2014 - 09.2025

High School Diploma -

A.D. Harris