Dedicated and reliable professional with extensive experience in delivery operations and proven ability to ensure timely and efficient transportation of goods. Demonstrated expertise in route optimization, vehicle maintenance, and customer service. Possesses strong organizational and problem-solving skills, with a solid track record of meeting delivery deadlines and maintaining high levels of customer satisfaction. Additionally, offers limited experience in management, including team coordination and process improvement initiatives. Eager to leverage skills and experience to contribute to a dynamic organization and further develop leadership capabilities.
* Managed a portfolio of client accounts, serving as the primary point of contact and building strong, long-lasting relationships.
* Identified and pursued new business opportunities within existing accounts, expanding the range of products or services utilized by clients.
* Developed and executed strategic account plans to achieve sales targets and revenue growth, aligning with company objectives.
* Conducted regular business reviews with clients to understand their needs, address concerns, and identify opportunities for improvement.
* Collaborated with internal teams, such as marketing, product development, and customer support, to deliver exceptional service and support to clients.
* Prepared and delivered sales presentations, proposals, and quotations to clients, effectively communicating the value proposition of the company's offerings.
* Negotiated contracts and pricing agreements with clients, ensuring mutually beneficial terms and conditions.
* Monitored sales performance and market trends, providing regular reports and insights to management.
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* Delivered Coca-Cola products to various retail locations, ensuring timely and accurate deliveries.
* Operated a delivery vehicle safely and efficiently, following all traffic laws and company regulations.
* Loaded and unloaded products from the delivery vehicle, organizing them according to delivery routes and customer orders.
* Maintained accurate delivery records, including invoices, delivery confirmations, and any discrepancies.
* Provided excellent customer service, addressing customer inquiries and resolving any issues or complaints.
* Collected payments from customers and ensured proper handling of cash and checks.
* Conducted routine vehicle inspections and reported any maintenance or repair needs to the appropriate personnel.
* Adhered to company standards for product freshness, rotation, and merchandising.
* Collaborated with warehouse staff to ensure efficient loading and unloading of products.
* Maintained a clean and organized delivery vehicle, both inside and out.
* Operated commercial vehicles to transport goods and materials over long distances, adhering to all traffic laws and safety regulations.
* Inspected vehicles before and after each trip to ensure they were in safe operating condition, reporting any maintenance issues promptly.
* Loaded and unloaded cargo using appropriate equipment and techniques, ensuring the safe and secure transport of goods.
* Planned routes and managed delivery schedules to optimize efficiency and meet delivery deadlines.
* Maintained accurate records of mileage, fuel consumption, and delivery information, submitting reports as required.
* Communicated with dispatchers, logistics personnel, and customers to provide updates on delivery status and resolve any issues that arose during transit.
* Adhered to all company policies and procedures, including those related to safety, security, and hazardous materials handling.
* Conducted routine vehicle maintenance, such as checking fluid levels and tire pressure, and arranged for repairs as needed.
* Provided excellent customer service by delivering goods in a timely and professional manner, addressing any customer inquiries or concerns.
* Ensured compliance with all Department of Transportation (DOT) regulations and maintained a valid commercial driver's license (CDL).