Jarrod Jones
Houston,USA
Summary
Bringing meticulous and analytical mindset to every task, paired with positive and upbeat attitude. Possesses foundational understanding of analytical instruments and techniques, alongside proficiency in troubleshooting and maintaining equipment. Capable of driving accurate and reliable results to support operational efficiency.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Analyzer Technician
BARTEC US Corp
02.2023 - Current
- Improved analyzer system reliability by performing regular maintenance and troubleshooting tasks.
- Developed, implemented and reviewed preventive maintenance programs to reduce unplanned shutdowns and improve overall on stream capability.
- Evaluated new methodologies, work practices, equipment, instrumentation and technology for application and use.
- Planned and executed minor and major shutdowns and provided technical, hands-on support during shutdowns.
- Contributed to safety initiatives by adhering to company protocols and identifying potential hazards in the workplace.
- Collaborated closely with engineering teams during design stages to provide input on best practices for analyzer integration into new systems or processes.
- Investigated equipment failures to determine root cause of failure and recommend appropriate solutions to reduce reoccurrence of issues or eliminate failures.
Repair Center Manager
BARTEC US Corp
10.2016 - Current
- Maintain clientele technology and devices intake of Ex rated mobile computers
- Make sure the devices are properly sealed before going back into the hazardous locations
- Properly repairing Zone 1 Class I, II, III and Zone 2 Class I, II,III per classification standards
- Managing the repairs for intrinsically safe mobile computers from major companies
- Etc
- Shell, Chevron, PPG, Eastman Chemical and more
- Manage a web based repair shop intake which communicates with the clients on repairs and delivery
- Custom made the online portal for organization within the company
- Oversee the process of the repairs to Ex rated approval
- Before placing the devices back into the customers hands it must pass all certifications
Advanced Repair Agent
Geek Squad
10.2014 - 10.2016
- Maintain, repair, and service clientele technology and devices
- Proper procedure had to be performed in order to make sure each device met qualifications
- Perform data backup for clients
- Would allow the customer to review the recovered data before returning it for possession
- Educate clientele on the right purchases for their technology equipment
- Clients needed to know the correct product to buy that would enhanced their experience
- Inform Geek Squad Agents on how to diagnose a problem and fix it
- Certain systems needed extra work and it was best to show the other Agents how to fix them
Teacher & PC Technician
Creative Teaching Program
01.2014 - 10.2014
- Educating students on the American culture
- Holidays and our day to day lives
- Installing hardware into the classrooms
- Computer network setup within the schools for better functionality
- Help establish and open the new school
- Help build the plan that would lead our school to be successful
- Repairing hardware and software issues in the classrooms
- From computers not booting to e-mail troubleshooting
Teacher & PC Technician
Dippangkornwittayapat
10.2013 - 01.2014
- Educating students on the American culture
- Holidays and our day to day lives
- Developing activities that followed the curriculum
- Created ideas that would best suit the students needs
- Implementing the American teaching culture into the curriculum
- Implementing ideas to help bring in more students
- Showing the school had teachers from the United States
- Repairing hardware and software issues in the classrooms
- From computers not booting to e-mail troubleshooting
Sale Representative
AT&T
06.2013 - 10.2013
- Educating clientele which product was right for them
- Repairing equipment and doing resets on the phones
- Answer telephone inquiries from customers and service issues
- Signing clientele up for the right phone plans
Owner
JC PC Repair
08.2011 - 01.2013
- Educating clientele with the right equipment to fix their problems
- Apps to install on the phone and accessories
- Assist clientele as they enter office and via phone
- Answer telephone inquiries from customers and stores regarding the status of units and other service issues
- Scheduling appointments for clients for proper organization
Computer Technician
Bass Computers
03.2009 - 05.2012
- Repairing Powerbook G3 & G4
- Refurbish desktops, laptops, and servers
- Custom build computers for major companies by the bulk
- Install Windows OS on at least 25 systems at a time
- Install Security Cameras in major corporations
Dock Helper
Goodwill Industries
07.2008 - 03.2009
- Troubleshoot electronic equipment that were dropped off as donations
- Would need to fully inspect the devices for working order
- Separate electronics into different bins to provide better organization
- Fork Lift Experience
- Unloading 18ft trucks which held pallets and gaylords
Computer Technician
Asone Enterprises
05.2001 - 08.2008
- Update computer software for different corporations
- Weekly maintenance was performed on the systems
- Build and Install hardware for other companies and schools
- Computers, printers, laptops, and routers
- Remove harmful viruses and programs of the systems
- Weekly scans performed on the weekends
- Install antivirus programs and security programs to protect the devices from future threats
- Install local networks in schools and The City of Baker for a more convenient means of communication
Education
Associate - Computer Science
Houston Community College
Houston, TX12.2011
License -
Baton Rouge Community College
Baton Rouge, LA05.2008
Skills
- Hazardous Area Classification
- Customer support
- Safety procedures
- Field service
- Instrument Calibration
- Diagnostic testing
- Advanced troubleshooting
- Problem-solving
- Attention to detail
- Multitasking Abilities
- Team collaboration
- Time management abilities
- Equipment installation
Certification
- A+ Certified, Present
- I-Safe Mobile Computing, 11/01/16 to Present, Certification for Ex approved devices for hazardous areas Class I, II, III Div 1/Div 2
- I-Safe Tablet, 11/01/16 to Present, Certification for Ex approved tablets for hazardous areas Class I, II, III Div 1/Div 2
- Life and Health Insurance, driver's license
Awards
- Geek Squad Certified, 06/01/16
- Employee of the Month, 11/01/15
- Sales Award, 12/01/15
Timeline
Analyzer Technician
BARTEC US Corp
02.2023 - Current
Repair Center Manager
BARTEC US Corp
10.2016 - Current
Advanced Repair Agent
Geek Squad
10.2014 - 10.2016
Teacher & PC Technician
Creative Teaching Program
01.2014 - 10.2014
Teacher & PC Technician
Dippangkornwittayapat
10.2013 - 01.2014
Sale Representative
AT&T
06.2013 - 10.2013
Owner
JC PC Repair
08.2011 - 01.2013
Computer Technician
Bass Computers
03.2009 - 05.2012
Dock Helper
Goodwill Industries
07.2008 - 03.2009
Computer Technician
Asone Enterprises
05.2001 - 08.2008
License -
Baton Rouge Community College
- A+ Certified, Present
- I-Safe Mobile Computing, 11/01/16 to Present, Certification for Ex approved devices for hazardous areas Class I, II, III Div 1/Div 2
- I-Safe Tablet, 11/01/16 to Present, Certification for Ex approved tablets for hazardous areas Class I, II, III Div 1/Div 2
- Life and Health Insurance, driver's license
Associate - Computer Science
Houston Community College
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