Jarrod LaMothe
Paradise Home Care
HENDERSON
24
years of professional experience
My 19+ years working within the automotive claims industry has ranged from property damage, to pro-per bodily injury, to represented bodily injury, to SIU. In 2022 I relocated from California to Nevada to help care for my parents; it ultimately became too time-consuming, and I chose to focus all of my attention on their care until their passing. I am now seeking to resume my career in the automotive claims industry in which I have always thrived and found job satisfaction.
Work History
Caregiver
2 Years 11 MonthsClaims Adjuster
11 Months- Handled non-standard attorney represented bodily injury claims
- Assisted in the training and development of coworkers in a newly established claims facility.
Claims Adjuster
16 Years 1 Month- Handled various disciplines, including property damage,
1st-party injury, 3rd-party injury, and SIU claims. - Selected to be part of a team (‘Strike Force') responsible for piloting and training employees in various claims units on the Portal/Guidewire system during the company's transition from the previous DOS-based system.
- Continued as the point of contact (‘Portal Champion')
for the Portal/Guidewire system in my claims units,
responsible for both assisting coworkers as well as
disseminating information pertaining to system updates
and issues. - Participated in NICB meetings and investigations,
treatment clinic inspections, and claims units' file reviews during my 4 years as an SIU injury adjuster. - Worked in the handling of litigated matters,
including working one-on-one with defense attorneys,
attending depositions (claimants, providers, PMK's), and
participating in mediations and MSC's. - Received various awards in recognition of my
proactive claims handling, teamwork, and overall work
product, including being selected as one of the
company's ‘Claims Excellence Honorees' for 2021.
Claims Adjuster
2 Years 4 Months- Gained experience as a mobile injury claims adjuster investigating and resolving unrepresented (pro per)
3rd-party injury claims. - Responsible for meeting in-person with all claimants, in
addition to scene investigations, in the Los Angeles and
Orange County areas,
Sales Associate
1 Year 1 Month- Assisted customers with replacement vehicles, frequently
due to motor vehicle accidents; and, in so doing,
became introduced to the insurance claims field.
Education
BBA - Human Resources Management
Skills
Advanced problem-solving abilities
Excellent time-management
Respectful and open work ethic
Timeline
Caregiver
Paradise Home Care
08.2023 - 07.2026Read More
Claims Adjuster
Kemper Insurance
04.2022 - 03.2023Read More
Claims Adjuster
Auto Club of Southern California
02.2006 - 03.2022Read More
Claims Adjuster
Farmers Insurance Company
10.2003 - 02.2006Read More
Sales Associate
Enterprise Rent-A-Car
09.2002 - 10.2003Read More
Wayne State University
BBA from Human Resources Management
Read More