Jarrod Lapsley
Huntington,WV
Summary
Dynamic professional with extensive experience in retail management at Foot Locker, excelling in sales strategy development and customer service management. Proven ability to enhance team performance and drive sales through effective training and promotional planning. Skilled in inventory management and conflict resolution, fostering a collaborative work environment.
Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent. Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
20
20
years of professional experience
Work History
Freight Flow Lead
DICK'S Sporting Goods
Huntington, WV
05.2008 - Current
- Coordinated freight flow operations to ensure timely product availability.
- Trained team members on efficient warehouse processes and safety procedures.
- Monitored inventory levels to optimize stock management and reduce delays.
Massage Therapist
Self employed
Huntington, West Virginia
06.2016 - 09.2019
- Provided therapeutic massage services to clients for pain relief and relaxation.
- Developed personalized treatment plans based on client assessments and needs.
- Maintained a clean and organized workspace to ensure a safe environment.
- Developed individualized treatment plans based on client assessments and preferences.
- Addressed client concerns regarding areas of discomfort or pain before beginning a session.
- Adhered strictly to all state laws governing massage therapy practice.
- Responded promptly to any questions or inquiries from potential customers about services offered.
- Developed personalized treatment plans to address specific health issues, such as muscle pain, injuries, and stress.
Assistant Manager
Foot Locker
Huntington, West Virginia
05.2005 - 03.2008
- Assisted in managing daily store operations and inventory control.
- Trained and supervised new team members on customer service standards.
- Developed and implemented sales strategies to enhance customer engagement.
- Coordinated promotional events to drive foot traffic and boost sales.
- Monitored employee performance and provided constructive feedback regularly.
- Collaborated with management to maintain store visual merchandising standards.
- Managed customer service inquiries and complaints in a timely manner.
Education
Associate's degree - Massage Therapist
Mountwest Community And Technical College
Huntington, WV01-2015
Skills
- Warehouse Management
- Merchandising
- Hand tools
- Anatomy Knowledge
- Machine Learning
- Warehouse Experience
- Medical Imaging
- Supervising Experience
- Planograms
- Forklift
- Logistics
- Pain Management
- Microsoft Office
- Analysis skills
- Power tools
- Customer service
- Heavy equipment operation
- Order Picking
- Pallet Jack
- Construction
- Freight Experience
- Carpentry
- Management
- Plumbing
- Freight
- Employee Orientation
- Program Development
- Mechanical knowledge
- Visio
- Physiology knowledge
- Communication skills
- Hospital Experience
- Home Care
- Inventory management
- Sales strategy development
- kinesiology knowledge
- Customer service management
- Promotional event coordination
- Warehouse operations
- Team leadership
- Conflict resolution
- Supply chain logistics
- Visual merchandising
- Strategic planning
- Team collaboration
- Budget assistance
- Problem-solving
- Task delegation
- Money handling
- Employee performance evaluation
- Retail operations
- Customer service and satisfaction
- Customer relationship management (CRM)
- Contract management
- Marketing tactics
- Employee supervision
- Staff management
- Adaptability and flexibility
- Employee scheduling
- Team motivation
- Promotional planning
References
References available upon request.
Timeline
Massage Therapist
Self employed
06.2016 - 09.2019
Freight Flow Lead
DICK'S Sporting Goods
05.2008 - Current
Assistant Manager
Foot Locker
05.2005 - 03.2008
Associate's degree - Massage Therapist
Mountwest Community And Technical College
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