Jarrod LaRoche
Charlotte
Summary
Utility professional with hands-on experience in underground utility detection and site assessment. Skilled in utilizing advanced locating equipment and interpreting technical maps and blueprints. Strong focus on team collaboration and effectively adapting to shifting project needs. Reliable and results-driven with keen attention to safety and accuracy.
As well having may job duties in the lab work and analysis of the water and wastewater departments
Overview
11
11
years of professional experience
1
1
Certification
Work History
Utility Locator/Damage Prevention Specialist
Gridhawk Llc
03.2025 - Current
- Operated utility locating equipment to identify and mark underground utilities accurately.
- Collaborated with team members to ensure compliance with safety regulations during fieldwork.
- Conducted thorough site assessments to determine potential hazards before excavation activities.
- Recorded and documented findings in detailed reports for client review and project planning.
- Assisted in training new staff on utility locating techniques and safety protocols.
- Communicated with clients regarding project timelines and utility location services offered.
- Adapted quickly to changes in project requirements, demonstrating flexibility in dynamic environments.
- Utilized mapping software to enhance accuracy of utility location data for various projects.
- Reviewed maps and blueprints to identify locations for and sizes of underground utilities
- Enhanced safety by accurately identifying and marking underground utility lines.
- Provided training to new employees on proper techniques for utility locating practices.
- Improved efficiency with prompt response to locate requests from contractors and homeowners.
- Actively responded to emergency situations pertaining to illegal digging and excavation accidents.
- Demonstrated adaptability by successfully completing assignments under various weather conditions and terrain challenges.
- Collaborated with construction crews for safe excavation, avoiding service disruptions or delays.
- Coordinated with other field technicians to efficiently complete large-scale projects within designated timeframes.
- Photographed utility sites and marked lines with paint and flags for identification by excavating personnel.
- Worked outdoors in harsh conditions to complete utilities location requirements within expected timeframes.
- Drew maps of utility lines and potential plans for future ones, providing detailed locations and information.
- Increased customer satisfaction by providing thorough explanations of markings and utility locations.
- Ensured compliance with federal, state, and local regulations during all utility locating activities.
- Supported emergency response efforts by quickly locating damaged utilities for repair teams.
- Reduced damage claims by meticulously locating and documenting buried utilities.
- Developed strong relationships with clients through clear communication and timely follow-up on inquiries.
- Optimized time management by prioritizing multiple locate requests based on urgency and project deadlines.
- Assisted in updating maps and records, ensuring accurate documentation of utility infrastructure.
- Contributed to a positive work environment by collaborating effectively with team members from diverse backgrounds.
Utility Technician
City of Hastings
09.2019 - 06.2024
- Performed routine maintenance on utility systems to ensure operational efficiency.
- Assisted in troubleshooting and resolving utility service interruptions effectively.
- Monitored system performance and reported anomalies for prompt resolution.
- Collaborated with teams to implement safety protocols and maintain compliance standards.
- Trained new technicians on equipment operation and safety procedures, enhancing team competency.
- Developed best practices for equipment handling, resulting in reduced downtime incidents.
- Led initiatives to optimize workflow processes, improving overall service delivery quality.
- Maintained a safe working environment for staff members through adherence to workplace safety protocols during all tasks related to utilities management.
- Monitored system operations to improve effectiveness, efficiency and regulatory compliance.
- Ensured compliance with industry regulations, maintaining accurate records of all maintenance and repair activities.
- Promoted a culture of continuous improvement within the utilities department by sharing best practices, learning from past mistakes, and implementing new technologies to enhance overall performance.
- Managed inventory of tools, parts, and supplies to guarantee uninterrupted workflow in the utilities division.
- Installed, inspected and repaired [Type] pumps and [Type] piping systems.
- Monitored raw water supply to detect chemical and biological contaminants.
- Manually operated water utility filters, pumps, valves, sludge systems and chemical feed systems.
- Provided excellent customer service by addressing concerns from clients regarding their utility services promptly and professionally.
- Used [Software] to write procedures for troubleshooting system maintenance and malfunctions.
- Used hands or valve operating machines to open and close main valves to perform water main extensions or repairs.
- Enhanced communication among team members by developing clear reports on completed tasks, ongoing projects, or upcoming maintenance schedules.
- Fulfilled work orders to cut on and cut off service.
- Coordinated with external contractors as needed for specialized services or expertise beyond the capabilities of the internal team.
- Reduced downtime by promptly troubleshooting and repairing utility systems malfunctions.
- Monitored above ground oil and water separators to avoid discharge of contaminated water into sewers and ground.
- Answered public questions, concerns and complaints and documented resolution of problems.
- Increased productivity with routine inspections, preventive maintenance, and timely repairs of utility infrastructure.
- Assisted in the training of new hires to ensure a skilled and knowledgeable workforce within the utilities department.
- Observed operation of water pumps, electric motors and chemical feed machines by reading various charts, graphs, gauges and meters.
- Enhanced public safety, performed thorough risk assessments on utility infrastructure.
Utility Locator
USIC Locating Services
08.2018 - 08.2019
- Operated locating equipment to identify underground utilities and prevent service disruptions.
- Collaborated with construction teams to ensure compliance with safety protocols during excavation projects.
- Conducted detailed assessments of utility locations, documenting findings accurately for project planning.
- Trained junior staff on utility locating techniques and proper use of detection tools.
- Developed best practices for field operations, enhancing accuracy in utility mapping processes.
- Managed workflow schedules to optimize efficiency and minimize project delays in utility location services.
- Implemented quality control measures, ensuring reliability of utility data provided to clients and stakeholders.
- Led initiatives to adopt advanced technologies in utility locating, improving operational effectiveness and safety standards.
- Maintained up-to-date knowledge of industry standards, staying current with best practices in utility location techniques.
- Streamlined workflow by utilizing advanced technology such as GPS devices, electromagnetic locators, and ground-penetrating radar systems.
- Utilized a systematic approach when searching for challenging or unmarked utilities, resulting in successful discoveries without incident.
- Provided valuable input during company meetings to help improve processes related to equipment maintenance and inventory control.
- Read blueprints and schematics to correctly place equipment.
- Responded to service requests during and after business hours.
Assembly Line Production Worker
General Motors Delta TWP
06.2015 - 08.2018
- Operated assembly line machinery, ensuring efficient production flow and minimal downtime.
- Collaborated with team members to troubleshoot equipment issues and maintain workflow efficiency.
- Monitored product quality, conducting inspections to meet safety and industry standards.
- Trained new employees on assembly procedures and safety protocols to enhance team performance.
- Streamlined production processes, identifying opportunities for improvements in efficiency and output.
- Maintained accurate records of production metrics, contributing to reporting and analysis efforts.
- Implemented safety measures, reducing workplace incidents and promoting a culture of safety awareness.
- Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
- Contributed to overall team success by meeting daily production targets consistently.
- Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.
- Exceeded company expectations regarding punctuality and attendance, demonstrating a strong work ethic and commitment to the success of the assembly line team.
- Reduced errors in assembled products by maintaining a keen attention to detail and following instructions closely.
- Achieved consistent results in product quality while maintaining a fast-paced work environment on the assembly line.
- Operated various tools and equipment proficiently for faster product assembly without compromising quality.
- Enhanced production efficiency by assembling products quickly and accurately on the assembly line.
- Maximized output by working efficiently under pressure during periods of high demand or tight deadlines.
- Displayed strong problem-solving abilities when faced with challenges during the assembly process, finding solutions efficiently without compromising quality or speed.
- Adhered to strict safety protocols, minimizing workplace accidents and injuries during the assembly process.
- Assisted with training new employees, sharing expertise and best practices for assembly line work.
- Managed inventory of parts required for assembly, notifying supervisors of low stock levels when necessary.
- Troubleshot issues with machinery or components promptly, preventing delays in the overall production process.
Education
No Degree - Criminal Law
Olivet College
Olivet, MI05-2006
Skills
- Blueprint reading
- Damage prevention
- Construction site experience
- Utility marking
- First aid training
- Public safety awareness
- Excavation safety
- Sketching
- Routing
- Pipeline identification
- Modern GPS use
- Site inspection
- Field data collection
- Excavation safety trained
- Environmental compliance
- OSHA regulations
- Valid [state] driver's license
- Traffic control
- Hazardous materials handling
- Underground utility locating
- Writing reports
- Safety awareness
- Manhole safety
- Documenting activities
- Equipment installation
- Educating customers
- System repair
- Teamwork
- Teamwork and collaboration
- Time management
- Attention to detail
- Leadership skills
- Problem-solving abilities
- Multitasking
- Multitasking ability
- Team collaboration
Accomplishments
- Resolved product issue through consumer testing.
- Achieved [Result] through effectively helping with [Task].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Supervised team of [Number] staff members.
- Documented and resolved [Issue] which led to [Results].
- Collaborated with team of [Number] in the development of [Project name].
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Licensed S3/D3 Water certifications
- D Wastewater Certification
- Forklift Certified
- Lift truck Certified
- CPR/First Aid certified
- Class B/w Air brakes License
Timeline
Utility Locator/Damage Prevention Specialist
Gridhawk Llc
03.2025 - Current
Utility Technician
City of Hastings
09.2019 - 06.2024
Utility Locator
USIC Locating Services
08.2018 - 08.2019
Assembly Line Production Worker
General Motors Delta TWP
06.2015 - 08.2018
No Degree - Criminal Law
Olivet College