Jarrod Pate
Bentonville,Arkansas
Summary
Dynamic leader with a proven track record at Walmart Inc, adept in operations management and strategic planning. Excelled in driving sales growth and optimizing team performance, achieving sales comps. Skilled in forecasting and mentoring, I leverage innovation and critical thinking to surpass business goals. Accomplished and motivated executive with successful career history in business operations. Offering exceptional leadership and staff development skills proven to build trust and communicate effectively across all organizational levels. Coordinated with board members and C-suite executives to initiate and execute strategic business plans that achieve key objectives.
Overview
24
24
years of professional experience
Work History
Vice President, Operations Excellence
HANA GROUP
Paris, France
01.2021 - Current
- Joined Hana Group to drive change management in order to maximize like-for-like (LFL) sales and EBITDA.
- Responsible for 240 kiosks in Whole Foods Markets, 49 franchise kiosks, 4 regional directors, and 2 support managers, equating to $120M in sales in Year 1 and $144M in Year 2.
- Reviewed SGA spending and reduced the total number of area managers through turnover, while increasing the span of control by creating BI dashboards, which allow the teams to pinpoint kiosks of concern through data.
- Changed the mindset of the team from hospitality to more retail with visibility to more metrics; LFL, labor $’s and %, CM%, waste levels, both macro and micro performances and overall understanding of the PnL
- Managed the opening of five central kitchens, from securing the site to hiring, training, and adhering to the capex budget.
- Diversified the retail portfolio by opening kiosks in 70 Sam’s Clubs, 3 BJ’s, 1 Plum Market, and 13 Fox Trots, and just recently successfully launched at Walmart 4108.
Vice President, Retail Operations/ Client Development
ACOSTA
Bentonville, USA
01.2020 - 01.2021
- Responsible for building a team of over 450 new Retail Merchandisers in order to execute 50+ different supplier strategies in 597 Sam’s Club locations across the US
- Worked with IT teams to create a custom BI dashboard for Retail in order to track real time results and identify any execution gaps
- Analyzed data at both client and geographical level to ensure reporting accuracy and accountability was administered
- Constantly evaluated Divisional performance on sales objectives and clients expectations
- Provided feedback on a regular basis to ensure the team was executing all KPI’s
- Worked closely with the Client Development directors in order to have alignment on expectations and deliver results
- From executing plan-o-grams to stocking and everything in-between, through high expectations and standards, my team delivered superior results
- By leveraging my 17+ years with Sam’s Club in operations, I diagnosed areas where Acosta could increase sales revenue and come closer to hitting goal of $30M
Director, Merchandise Activity Planning (Fresh Meat & Seafood/ Food Dept. 93)
WALMART INC.
Bentonville, USA
01.2018 - 01.2020
- Served as first point of contact for senior business unit leaders and other cross-functional teams outside of merchandising by recommending and providing guidance to senior leadership in area of responsibility on strategy development, gap analysis, and implementation
- Reviewed consolidated feedback from operating units
- Assessed and mitigated risks
- Partnered with senior leadership in developing and delivering contingency plans to maximize impact of business strategies
- Communicated quarterly strategic plans for merchandise from officer to executive-level leadership and distributed to merchandising and operations divisions
- Evaluated, revised, and rolled out process, template, and timeline improvements for total merchandise activity planning team to foster visibility of business strategy and enhance store communication deliverables
- Prioritized communication between cross-functional partners to set strategies and deliverables for organization and accelerate store execution of $100B business
- Provided execution support for 230k square feet of educational merchandise floor space at biannual corporate meetings
Senior Manager II, Operations Transformation
Sam’s Club
Bentonville, USA
01.2015 - 01.2018
- Executed opening of 17 brand-new Sam’s Clubs as a liaison between operators and merchants
- Planned features and ensured clubs remained below budget on all primary expenses
- Worked with real estate and identified opportunities in land selection strategy, expertly utilizing key data to help drive more profitable locations
- Translated and executed merchant strategies into tactical communication across various internal channels for store operations, driving execution of $8B business
- Developed communications to ensure successful execution of $100M special project across 500 stores, driving future of in-store presentation for improved customer experience
Merchandise Planner
Sam’s Club
Bentonville, USA
01.2014 - 01.2015
- Created and developed ad hoc reports to identify items at risk of missing sales plan
- Forecasted financial models on monthly basis to ensure maximum profit dollars
- Contributed to merchandise finance activities for outdoor living, with operational P&L responsibility for annual sales of $200M
- Exceeded category LY by $2M during first year as chair
- Analyzed current supplier strategy and through trusting relationships, narrowed the total number of suppliers down to 12 from 30+; resulting in more profit and better sell through due to transparency
Space Allocation Manager
Sam’s Club
Bentonville, USA
01.2010 - 01.2014
- Designed 25 club remodels and 100-150 special projects annually
- Applied learned leadership principles to promote process improvements and spur adoption of creative, strategic, and productivity-boosting solutions for the team
- Developed a database to maintain all category space counts across the chain in order to make accurate space recommendations down to subcat level
- Continually utilized analysis and reporting to make informed decisions that included considerations for product placement and member flow, optimizing sales and replenishment
- Mentored key team players in best practices for proto development as well as led training efforts for app updates
Club Manager
Sam’s Club
Bentonville, USA
01.2008 - 01.2010
- Drove sales comp of 4% for the year while adding an additional $1,200,000 to the bottom line
- Led the club to the highest Annual Engagement Survey improvement score for my region in 2009
- Ensured the club’s leadership team was firm, fair, and consistent, which contributed to a 300-bps improvement within a year
Education
B.A. - Communications, Minor in Business
THE UNIVERSITY OF TOLEDO
Toledo, Ohio01.2004
Skills
- Forecasting
- Portfolio optimization
- Staff development
- Human resources management
- Performance monitoring
- Business growth and marketing strategies
- Performance metrics analysis
- Lead generation
- Business development
- Financial management
- Strategic planning
- Training and mentoring
- Team leadership
- Coaching and mentoring
- Budget oversight
- Business storytelling
- Negotiation and persuasion
- Critical thinking
- Contract negotiation
- Process improvement
- Decision-making
- Operations management
- Verbal and written communication
- Innovation management
- Complex Problem-solving
- Policy and procedure development
- Market trends and analysis
- Human resources
- Results-driven
- Event networking
- Performance monitoring and evaluation
- Performance data analysis
- Recruiting and interviewing
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Native language
Spanish
Upper Intermediate (B2)
B2
Interests
Running
Cooking
Traveling
Work Preference
Work Type
Full TimeImportant To Me
Career advancementCompany CultureStock Options / Equity / Profit Sharing401k matchTimeline
Vice President, Operations Excellence
HANA GROUP
01.2021 - Current
Vice President, Retail Operations/ Client Development
ACOSTA
01.2020 - 01.2021
Director, Merchandise Activity Planning (Fresh Meat & Seafood/ Food Dept. 93)
WALMART INC.
01.2018 - 01.2020
Senior Manager II, Operations Transformation
Sam’s Club
01.2015 - 01.2018
Merchandise Planner
Sam’s Club
01.2014 - 01.2015
Space Allocation Manager
Sam’s Club
01.2010 - 01.2014
Club Manager
Sam’s Club
01.2008 - 01.2010
B.A. - Communications, Minor in Business
THE UNIVERSITY OF TOLEDO
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