Jarrod Spencer
St. Petersburg,FL
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
18
18
years of professional experience
Work History
Retail Sales Associate
Levy
12.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Retail Coordinator
TJ Max
07.2023 - 12.2023
- Coordinated promotional events to drive increased foot traffic and generate additional revenue opportunities.
- Streamlined store operations by implementing efficient procedures and organizational systems.
- Managed inventory levels for optimal product availability, reducing out-of-stock occurrences.
- Ensured compliance with company policies, safety regulations, and local laws in all aspects of store management.
- Demonstrated excellent problem-solving skills by identifying potential issues before they escalated into larger problems, ensuring swift resolution with minimal impact on customer experience.
- Developed targeted marketing initiatives that increased brand awareness within the community.
- Recruited trained, and developed a highly-skilled team of retail associates focused on delivering exceptional customer service.
- Provided ongoing coaching and feedback for continuous employee development and performance improvement.
- Monitoried competitors'' activities to stay ahead of industry trends and maintain a competitive edge in the market.
- Boosted sales performance with effective merchandising strategies and visual displays.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Administration Assistant
LED Technology
04.2023 - 07.2023
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
- Facilitated employee onboarding experience by coordinating orientation sessions and completing necessary paperwork efficiently.
- Safeguarded private information through meticulous record-keeping practices, adhering to company confidentiality policies at all times.
- Demonstrated exceptional adaptability when faced with shifting priorities or new assignments from management figures in real-time situations.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Offered technical support and troubleshot issues to enhance office productivity.
- Supported executive staff by drafting correspondence and preparing presentation materials for meetings, conferences, or other events.
Logistics Manager
Alps South
12.2021 - 03.2023
- Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
- Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
- Directed shipping and receiving of wide range of products daily.
- Improved on-time delivery rates by optimizing transportation routes and scheduling.
- Managed a team of logistics professionals, providing coaching and guidance for career development and skill enhancement.
- Meticulously tracked shipments from origin to destination, proactively addressing any delays or issues that arose during transit.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Monitored logistics performance and identified improvement opportunities.
- Efficiently managed budgets, ensuring optimal allocation of resources towards critical projects while minimizing unnecessary expenditures.
- Facilitated smooth communication between sales, production, and distribution departments to improve overall workflow efficiency.
- Developed strong relationships with vendors, leading to improved pricing and service levels.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Title Closer
Boss Law
01.2020 - 02.2021
- Managed a pipeline of prospects, maintaining consistent follow-ups to ensure timely closings.
- Maintained high levels of customer satisfaction by addressing concerns promptly and professionally throughout the closing process.
- Managed competing priorities under tight deadlines while maintaining accuracy in document preparation for smooth transaction completion.
- Delivered positive customer experiences and successful deal closures through open, constructive communications.
- Served as a reliable point of contact for both internal teams and external partners throughout deal closures ensuring efficient information flow.
- Streamlined closing processes by implementing efficient organizational systems, improving overall productivity.
- Collaborated with lenders, agents, and legal professionals to resolve transactional and title issues.
- Acted as a trusted advisor to clients by providing valuable insights and recommendations based on their unique circumstances, enhancing overall satisfaction and long-term relationships.
Logistics Manager
Monoflex
08.2006 - 01.2020
Shipping and Receiving Manager
Monoflex
08.2006 - 01.2020
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Optimized warehouse layout for efficient product flow from receiving to shipping areas, minimizing wasted time in transit between locations.
- Pulled, verified, and packaged items for shipment.
- Managed inventory control with meticulous attention to detail, ensuring accurate stock levels.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Established safety protocols within the workplace, reducing accidents among employees during daily tasks while maintaining OSHA compliance standards.
Education
Communication Studies
USF
Tampa, FLHigh School Diploma -
Boca Ciega High School
Gulfport, FL06.2000
Skills
- Customer Service
- Teamwork
- Problem-Solving
- Teamwork and Collaboration
- Time Management
- Customer Assistance
- Customer Engagement
- Retail Sales
- Store Opening and Closing
- Flexible Schedule
- Relationship Building
- Professional Appearance
- POS system operations
- Conflict Resolution
- Stock replenishment
Timeline
Retail Sales Associate
Levy
12.2023 - Current
Retail Coordinator
TJ Max
07.2023 - 12.2023
Administration Assistant
LED Technology
04.2023 - 07.2023
Logistics Manager
Alps South
12.2021 - 03.2023
Title Closer
Boss Law
01.2020 - 02.2021
Logistics Manager
Monoflex
08.2006 - 01.2020
Shipping and Receiving Manager
Monoflex
08.2006 - 01.2020
Communication Studies
USF
High School Diploma -
Boca Ciega High School