Jarrod Wallace
Ramer,TN
Summary
Dynamic professional with a proven track record in leadership and team building, exemplified during tenure as General Manager at Arby's. Skilled in inquiry-based teaching and sales expertise, I foster collaboration and drive operational excellence, enhancing customer satisfaction and team performance. Committed to continuous improvement and effective problem-solving in diverse environments.
Overview
31
31
years of professional experience
Work History
High School History Teacher
Jackson-Madison County School District
08.2019 - Current
- Designed engaging lesson plans aligned with state standards and curriculum goals.
- Facilitated dynamic classroom discussions to enhance critical thinking and historical analysis skills.
- Implemented innovative teaching strategies to accommodate diverse learning styles and abilities.
- Developed assessments to measure student understanding and provided constructive feedback for improvement.
- Served as Athletic Director for Liberty Tech High School - Jackson, TN
General Manager
Arby's Restaurant
07.2015 - 03.2019
- Oversaw daily operations, ensuring adherence to quality and service standards.
- Developed and implemented strategic plans to enhance customer satisfaction and operational efficiency.
- Trained and mentored staff, promoting a culture of teamwork and accountability.
- Analyzed financial reports, identifying trends to drive cost-saving initiatives and profitability improvements.
- Led regular staff meetings to communicate goals, updates, and performance expectations effectively.
- Ensured compliance with health regulations through regular audits and staff training programs.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Owner
UpTown Park Wine Bar
08.2005 - 12.2014
- Developed and implemented operational strategies to enhance customer experience and streamline service processes.
- Managed inventory systems to optimize stock levels and reduce waste across all wine offerings.
- Trained and mentored staff on best practices in customer engagement and product knowledge.
- Established vendor relationships for sourcing high-quality wines, improving selection diversity and quality.
- Created marketing initiatives to increase brand awareness and attract a diverse clientele to the wine bar.
- Coordinated events and tastings, enhancing community engagement and promoting wine education among customers.
District Sales Manager
King Pharmaceuticals
02.2000 - 01.2005
- Led regional sales teams to exceed quarterly targets through strategic planning and operational excellence.
- Developed and implemented training programs for new sales representatives to enhance product knowledge and selling techniques.
- Analyzed market trends and competitor activities to identify growth opportunities and optimize sales strategies.
- Established strong relationships with key stakeholders, driving collaboration between departments to improve customer satisfaction.
- Mentored junior sales staff, fostering a high-performance culture that encouraged professional development and accountability.
- Collaborated closely with other district managers to share best practices, learnings, and drive overall success of the organization.
- Improved team performance by providing regular coaching, training, and mentoring to sales representatives.
- Increased sales revenue by developing and implementing effective sales strategies for the district.
Branch Manager
Union Planters Bank
01.1995 - 01.2000
- Led branch operations, ensuring compliance with regulatory standards and internal policies.
- Developed and implemented strategic plans to enhance customer service and operational efficiency.
- Mentored and trained staff on financial products, improving product knowledge and sales performance.
- Analyzed branch performance metrics to identify areas for improvement and drive growth initiatives.
- Fostered relationships with local businesses, enhancing community engagement and referral opportunities.
- Collaborated with regional management to align branch goals with organizational objectives.
Education
BBA - Accounting
University of Memphis
Memphis, TN08-1994
Skills
- Inquiry-based teaching
- Student engagement
- Faculty collaboration
- Teamwork and collaboration
- Problem-solving
- Time management
- Leadership and team building
- Efficient multi-tasker
- Effective leader
- Sales team leadership
- Sales presentations
- Sales expertise
Accomplishments
- Supervised team of 50 staff members as District Sales Manager at King Pharmacueticals. Ranked in the Top 10 Sales Districts in the United States and Puerto Rico.
- Achieved Sales Revenue of $1.9 million through effective recruiting, hiring, training, and promoting team members at Arby's.
- Supervised team of 10 staff members at a Multi-Million Dollar Bank and achieved Health Insurance, Series 6 and 63 licenses.
Timeline
High School History Teacher
Jackson-Madison County School District
08.2019 - Current
General Manager
Arby's Restaurant
07.2015 - 03.2019
Owner
UpTown Park Wine Bar
08.2005 - 12.2014
District Sales Manager
King Pharmaceuticals
02.2000 - 01.2005
Branch Manager
Union Planters Bank
01.1995 - 01.2000
BBA - Accounting
University of Memphis