Jarryd Tribble
Napa,CA
Summary
Business-conscious individual offering over 5 years working as General Manager for Millers East Coast Deli. Focused and enthusiastic professional offering highly effective skills in communication, customer service, strategizing, and employee coaching and mentoring.
Overview
16
16
years of professional experience
Work History
Delivery Driver
DoorDash
Novato, CA
07.2022 - Current
- Delivered food orders to customers in a timely manner according to Dasher app instructions.
- Provided friendly customer service while interacting with customers during deliveries.
- Verified order accuracy upon pickup from restaurant and ensured that all items were included before departing for delivery.
- Maintained an organized, clean and safe vehicle at all times.
- Adhered to company policies and procedures when delivering food orders.
- Utilized problem-solving skills to handle difficult customer inquiries or complaints regarding food orders or services.
- Communicated effectively with restaurant staff about any issues related to food orders or delivery instructions.
- Ensured proper handling of food items throughout the entire delivery process.
Sales Associate
Pet Food Express
Novato, CA
10.2020 - 10.2021
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Demonstrated product features and benefits for customers' needs.
- Completed daily tasks assigned by management including cleaning duties.
Manager
Magnolia Park Kitchen
San Rafael, CA
10.2019 - 09.2020
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
- Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
- Recruited and hired qualified candidates to fill open positions.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Trained employees on additional job positions to maintain coverage of roles at all times.
- Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
General Manager
Millers East Coast Deli
San Francisco, CA
03.2014 - 09.2019
- Encouraged, trained and disciplined employees to maximize performance.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Trained and developed culinary personnel to strive for continuous knowledge and professional development.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Ensured compliance with local health department regulations regarding food safety standards.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Recruited, interviewed and hired qualified staff for open positions.
Cashier
Shell Gas Station
Tacoma, WA
12.2012 - 07.2013
- Helped customers find specific products, answering questions and offering advice.
- Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Troubleshot and resolved issues with cash registers, card scanners and printers.
- Trained new team members in cash register operation, stock procedures and customer service.
Crew Member
McDonald's
Port Saint John, FL
02.2010 - 07.2012
- Worked all positions including cashier, drive-thru, grill, sandwich station, and maintenance while providing excellent customer service.
- Started the management training courses they provided to become a floor manager.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Cashier
7-Eleven
Tacoma, WA
06.2008 - 10.2010
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Stocked shelves with merchandise when needed.
- Performed other duties as assigned by management.
Education
High School Diploma -
Capital High School
Olympia, WA05.2005
Skills
- Supervision and training
- Cross-functional team management
- Inventory management
- Performance improvements
- Communication skills
- Recruiting and Hiring
- Leadership and team building
- Customer retention
- Schedule management
- Customer experiences
- Vendor relationships
- Calm under pressure
- Goal setting
- Cost analysis and savings
Timeline
Delivery Driver
DoorDash
07.2022 - Current
Sales Associate
Pet Food Express
10.2020 - 10.2021
Manager
Magnolia Park Kitchen
10.2019 - 09.2020
General Manager
Millers East Coast Deli
03.2014 - 09.2019
Cashier
Shell Gas Station
12.2012 - 07.2013
Crew Member
McDonald's
02.2010 - 07.2012
Cashier
7-Eleven
06.2008 - 10.2010
High School Diploma -
Capital High School