Jarvay Clark
Waterloo,Iowa
Summary
Detail-oriented and professional with strong interpersonal and creative thinking skills. Experienced Supervisor with a proven ability to guide team members and ensure timely job completion. Exceptional at task assignment, employee training, and implementing company procedures. Effective communicator and listener, providing leadership and vision to drive teams towards goal achievement. Highly praised for hardworking nature, reliable asset in helping the company reach its goals.
Overview
11
11
years of professional experience
Work History
Company Driver
US Xpress
05.2022 - 02.2023
- Drove trucks and tractor-trailer combinations to transport and deliver products
- Removed debris from loaded trailers
- Reviewed bills of lading to verify transport details
- Cranked trailer landing gear up and down to safely secure vehicles
- Used GPS and traditional maps to plan routes and navigate obstacles
- Drove trucks to weigh stations before and after loading and along routes in compliance with state regulations
- Operated idle reduction systems to reduce idling time
- Disconnected air and electrical lines to safely uncouple trailers
- Maintained vehicle with regular inspections, fluid level checks, and minor repairs
- Reported vehicle damage, accidents, and traffic violations to dispatchers
- Checked all load-related documentation for completeness and accuracy
- Maintained logs of working hours and of vehicle service and repair status, following applicable state, and federal regulations
- Inspected loads to ensure that cargo was secure
- Checked vehicles to ensure that mechanical, safety, and emergency equipment was in good working order
- Maintained clean driving record and obeyed traffic laws and regulations
- Utilized GPS devices and route tracking systems to locate optimal driving paths and avoid traffic
- Completed daily pre-trip inspections as required by DOT regulations, identifying potential issues before they became critical problems.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Successfully navigated challenging weather conditions while maintaining strict adherence to safety guidelines.
- Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
Stocker, Driver Assistant, Driver
United Beverages Inc.
03.2019 - 10.2021
- Stocked shelves during store hours, maintaining clean and presentable work areas to reduce hazards
- Sorted pallets and containers and transported items to sales floor for stocking
- Safeguarded passengers and cargo through careful driving and adherence to traffic laws
- Provided assistance to customers with locating items
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations.
- Displayed very good communication and customer service skills.
- Increased on-time delivery rates by effectively managing time during stops for breaks and refueling.
- Assisted driver in managing paperwork such as bills of lading and delivery confirmations, ensuring accurate record-keeping for each shipment.
- Maintained positive relationships with clients through respectful interactions at each drop-off location.
- . Exhibited flexibility in adapting to changing priorities due to unforeseen circumstances such as weather conditions or road hazards.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Demonstrated professional conduct at all times when interacting with customers during pickups or dropoffs.
- Moved furniture and boxes using utility dolly and truck ramp.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Met DOT requirements by maintaining current records and documenting reportable incidents.
- Operated with safety and skill to avoid accidents and delays.
- Inspected load security and checked for damages.
- Maintained high level of safety awareness with thorough pre-trip inspections and adherence to traffic laws.
- Utilized GPS technology efficiently to navigate unfamiliar routes accurately while maximizing fuel economy.
- Dropped and hooked trailers and changed configuration of equipment.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
Direct Support Professional Supervisor
The Mentor Network REM
04.2018 - 05.2021
- Oversaw daily operations of department, ensuring smooth workflow and timely completion of tasks.
- Promoted independence among clients by teaching essential life skills such as budgeting, cooking, and public transportation use.
- Resolved conflicts among team members promptly, maintaining harmonious working environment.
- Assisted in staffing decisions including selection, hiring, training, scheduling, and mentoring new team members to ensure quality care provision.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Identified changes in client status or needs and communicate
- Responded promptly and positively to client requests for assistance
- Documented delivery of quality care in client's clinical record
- Administered medications to patients based upon physician or nurse guidelines
- Administered medication and tracked treatment plan progress
- Changed bed linens and performed incidental cleaning services
- Maintained records of services performed and condition of patients
- Prepared and served food for patients, following special prescribed diets
- Supervised and assisted patients during showers and baths
- Read and recorded temperature, pulse and respirations
- Participated in crisis intervention and de-escalation procedures
- Developed and implemented individualized behavior management plans
- Encouraged individuals to participate in leisure and social activities
- Provided transportation to medical and recreational appointments.
- Entertained, conversed with, and read aloud to patients to keep mentally healthy and alert
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved staff performance by providing consistent training and ongoing supervision to direct support professionals.
- Ensure compliance with all federal, state, and agency regulations by conducting regular audits of client files and documentation practices.
- Collaborated with healthcare providers to coordinate medical appointments for clients, ensuring proper follow-up on treatments and recommendations.
- Ensure client safety and well-being through thorough monitoring, documentation, and reporting of incidents and progress.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Conducted regular performance evaluations for direct support professionals to identify areas of improvement and guide professional development.
- Implemented emergency response protocols effectively during crisis situations to protect the safety of both clients and staff members.
- Managed caseloads efficiently while maintaining accurate records in compliance with state regulations and agency policies.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
Crew, Team Lead/ Overnight Manager
McDonald's
07.2012 - 08.2018
- Followed all safety and security procedures to reduce risks
- Handled customer complaints in professional and courteous manner
- Organized and stored ingredients according to schematics and expiration dates
- Processed customer refunds and exchanges
- Completed all store opening and closing procedures
- Counted money in cash drawers and calculated customer tips after shifts
- Maintained knowledge of store menus to advertise promotions and limited-time offers
- Memorized food and drink recipes to prepare orders with speed and accuracy
- Trained new employees regarding company policies and food preparation procedures
- Recommended menu items according to customer preferences and dietary restrictions
- Cleared and bussed tables and mopped lobby floors during closing times
- Cleaned and sanitized store restroom areas and stalls
- Addressed customer complaints by remaking dishes and administering refunds
- Identified and properly disposed of spoiled and expired food items to promote food safety and prevent cross contamination
- Provided customer feedback to management
- Washed and sanitized plates and utensils for continued use
- Delegated tasks to team members to optimize productivity
- Reviewed financial statements and activity reports to measure productivity and goal achievement
- Communicated with managers regarding staffing levels and team member performance
- Helped customers with questions, problems and complaints in person and via telephone
- Cross-trained and coordinated scheduling with team members to facilitate seamless service
- Conducted price checks for cashiers and service clerks
- Developed positive customer relationships through friendly greetings and excellent service
- Promoted positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as role model for team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering positive and collaborative work environment.
- Set performance expectations for team, monitoring progress towards goals and providing constructive feedback as needed.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Diploma -
Cedar Falls High-School
Cedar Falls, Iowa06.2014
Skills
Adaptability and Flexibility
Dependable and Cooperative
- Patient Care
- Knowledge of State Regulations
- Behavior Redirection
- First Aid and Safety
- Emergency Situations
- Status Updates
- Company Guidelines
- Accurate Documenting
- Maintaining Clean Work Areas
- Managing Production Teams
- Operational Efficiency
- Inventory Accuracy
- Incident reporting
- Time management
- Verbal and written communication
- Conflict resolution
- Safety monitoring
- Record keeping
- First aid and CPR
- Teamwork and collaboration
- Attention to detail
- Multitasking Abilities
- Organizational skills
- Decision-making
- Training and mentoring
- Employee supervision
Timeline
Company Driver
US Xpress
05.2022 - 02.2023
Stocker, Driver Assistant, Driver
United Beverages Inc.
03.2019 - 10.2021
Direct Support Professional Supervisor
The Mentor Network REM
04.2018 - 05.2021
Crew, Team Lead/ Overnight Manager
McDonald's
07.2012 - 08.2018
High School Diploma -
Cedar Falls High-School
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