Jarvella Clark-Anderson
Moreno Valley ,CA
Summary
Opened five new Taco Bell stores. Accomplished Operations Leader with a proven track record at Taco Bell, enhancing operational efficiency and customer satisfaction. Excelled in staff development and operations management, driving a sales increase of 80% at Del Taco. Certified eight managers at Del Taco. Opened eight stores for Del taco. Known for exceptional leadership and problem-solving abilities, adept at fostering teamwork and collaboration.
Overview
28
28
years of professional experience
Work History
Area Coach of Operations
Taco Bell DRG
Moreno Valley, CA
01.2020 - Current
- Opened five new stores
- Certified a training store in my area
- Oversee the function of six stores
- Ensure each store stays in budget while also profiting
- Ensuring food and operations are up to standards
- Assistant in hiring management team
- Managed vendor relationships to ensure timely delivery of goods and services while maintaining excellent price negotiations.
- Improved customer satisfaction with timely resolution of service issues and proactive communication.
- Performed administrative educational support tasks, monitoring costs, scheduling classes, setting up equipment and coordinating employee enrollment.
General Manager
Taco Bell
Fontana, CA
09.2016 - 01.2020
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Was promoted to an Area Coach
Training Store Manager
Del Taco
Moreno Valley, CA
03.2008 - 07.2015
- Certified all managers for all nine stores
- Increased year-over year sales by 80% within two years
- Increased weekly sales from $22,000 to 43,000
- Opened eight of the nine stores in the franchise
- Ranked top two for the company side and franchise alone by dropping costumer complaints by 90%
- Coordinated and supervised all department functions for a team of 35 plus employees
- Organized weekly sales reports daily, weekly and period inventory
- Developed a positive work environment through effective communication and team-building activities, resulting in increased employee satisfaction.
- Improved employee retention by implementing comprehensive training programs and robust performance management systems.
- Managed inventory effectively, ensuring optimal stock levels and minimizing losses due to shrinkage or obsolescence.
Senior Assistant Manager
Taco Bell
Los Angeles, CA
07.2002 - 03.2008
- Led a team of junior assistants, ensuring efficient task completion and professional development.
- Oversaw daily operations, ensuring compliance with company policies and industry regulations while optimizing resources for maximum output.
- Mentored junior staff members to enhance their skills, promoting growth within the company.
- Managed multiple projects concurrently, ensuring on-time and on-budget delivery.
- Helped maintain food cost
- Out performed company standards by 30% in speed of service
- Hiring+ training new hires
- Preformed inventory counts and prepared bank deposits
Food Service Supervisor
Orthopedic Hospital
Los Angeles, CA
12.1996 - 06.2002
- Kept guest and work areas clean, organized, and sanitized per established standards.
- Reduced food waste by implementing proper inventory tracking and storage practices.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Maintained health and food safety standards at all stages, from storage through delivery.
- Become a supervisor within in three months
- Did employees schedule and payroll
- Scheduled events
Education
Associate of Arts - Business Management
Westech College
Moreno Valley, CA06.2016
Skills
Filling and Scheduling
Data Entry
Costumer Service Skills
Staff Development
Operations Management
Type 45 wpm
Basic Accounting/ Bookkeeping
Leadership skills
Cost Control
Teamwork and Collaboration
Time Management
Problem-solving abilities
Multitasking
Reliability
Excellent Communication
Clear Communication
Timeline
Area Coach of Operations
Taco Bell DRG
01.2020 - Current
General Manager
Taco Bell
09.2016 - 01.2020
Training Store Manager
Del Taco
03.2008 - 07.2015
Senior Assistant Manager
Taco Bell
07.2002 - 03.2008
Food Service Supervisor
Orthopedic Hospital
12.1996 - 06.2002
Associate of Arts - Business Management
Westech College
Similar Profiles
Wilmer LimasWilmer Limas
Store Manager at DRG (Taco Bell)Store Manager at DRG (Taco Bell)
Calixto AgustinCalixto Agustin
Restaurant General Manager at Taco Aloha Dab Taco BellRestaurant General Manager at Taco Aloha Dab Taco Bell
Samantha BateySamantha Batey
manager at Taco Bell/ Bell-comanager at Taco Bell/ Bell-co