Jarvis Johnson
Houston
Summary
Knowledgeable Support Engineer and Coach/Trainer with relationship-building, and technical testing experience developed over two years as an engineering intern. Highly motivated student graduate with hands-on experience supporting engineers through a high school internship, and skilled in leading and mentoring athletes through structured training. Recently completed an accounting degree and ready to expand foundational skills into real-world applications, with growing strengths in organization, accuracy, and financial understanding. Highly poised and dedicated, with solid education and training in both design and business principles. Ready to contribute a versatile, growth-focused skill set in a fast-paced environment.
Overview
14
14
years of professional experience
Work History
Head Coach / Player Development Trainer
Gulf Coast Blue Chips
Houston, TX
01.2024 - Current
- Direct competitive basketball operations for elementary to high school athletes, constructing strategic practice plans and running high-intensity skill development drills.
- Train and mentor athletes on advanced basketball fundamentals, physical conditioning, and game-situation decision-making.
- Manage team logistics, including tournament registrations, travel scheduling, and venue coordination.
- Serve as the primary liaison between the organization and parents, delivering clear communication regarding expectations, schedules, and player progress.
- Foster a culture of accountability, academic discipline, and teamwork, helping athletes maximize their potential for collegiate recruitment opportunities.
Coach / Trainer
Xrossover Sports
Houston, TX
06.2022 - Current
- Lead skills training sessions for youth athletes focused on basketball development, fundamentals, and discipline.
- Communicate closely with parents regarding schedules, player progress, and expectations.
- Manage practice plans, organize drills, and evaluate athlete performance.
- Maintain a positive environment while enforcing accountability, teamwork, and effort standards.
- Support special programs, camps, and clinics while ensuring safety and structure.
Non-profit Community Engagement Specialist / Long-Term Coordinator
Black United Fund of Texas
Houston, TX
01.2012 - Current
- Managed, scheduled, and directed groups of community volunteers during large-scale community outreach drives and seasonal events.
- Supported operational logistics for neighborhood programs, ensuring materials, volunteer tasks, and resources were deployed efficiently.
- Coordinated community preparedness initiatives, food security events, and community development efforts across underserved Houston areas.
- Maintained dedication to the organization's mission across more than a decade of hands-on service, transitioning from youth volunteer to program coordinator.
- Assisted with backend operational needs, including inventory management of donated goods and coordinating pickup and delivery logistics.
- Acted as an on-site representative to answer participant questions, gather public feedback, and promote program opportunities.
Assistant Manager
Bea n Me Cafe
Houston, TX
01.2018 - 01.2020
- Oversee daily cafe operations, ensuring exceptional food and beverage quality, high cleanliness standards, and optimal inventory levels.
- Manage point-of-sale (POS) cash flow, process daily transactions with accuracy, and reconcile financial registers for compliant bookkeeping for manager.
- Lead, train, and mentor front-of-house staff on customer service excellence, product knowledge, and efficient operational workflows.
- Troubleshoot and resolve technical issues with espresso machines, digital ordering kiosks, and payment processing hardware to minimize downtime.
- Cultivate positive customer relationships by actively resolving inquiries, gathering feedback, and implementing service improvements.
Summer Engineer Support
Texas Department of Transportation
Houston, Tx
05.2019 - 08.2019
- Organized and maintained documents and records.
- Configured new employee work stations, including all hardware, software and peripheral devices.
- Consulted via telephone to understand user problems, run through testing scripts and ask probing questions to locate root causes.
- Documented repair processes and helped streamline procedures for future technical support actions.
- Responded to assistance requests from users and directed individuals through basic troubleshooting tasks.
- Observed system functioning and entered commands to test different areas of operations
Assistant Manager, Cashier, Waiter
Aunt Bea’s Restaurant
Houston, Tx
01.2013 - 12.2016
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Learned roles of other departments to provide coverage and keep the store operational.
- Worked closely with front-end staff to assist customers.
- Smoothly processed incoming orders, made plenty of transactions per day with exceptional accuracy.
- Maximized customer satisfaction by assisting customers complete purchases, locate items and sign up for rewards programs.
- Troubleshoot and resolve issues with cash registers, card scanners and printers.
- Helped customers find specific products, answering questions and offering advice.
- Prepared banquet room for next function by resetting room, cleaning surfaces and replenishing supplies.
Education
Diploma -
Saint Pius X HS
Houston, TXundefined
Texas Southern University
Houston, Tx05-2026
undefined
Angelina College
Lufkin, Tx05-2021
Business Administration and Management, Accounting
Harding University
Searcy, AR05-2019
Bachelor of Science - undefined
Saint John’s School
05-2016
Skills
- Team oversight
- Program leadership
- Analytics and problem resolution
- Best practices and methodologies
- Peer training
- Process improvements
- Online learning
- Technical help desk experience
- Technical support
- Peer relationships
- Training materials
- Excellent problem solving skills
- Document management
- Mentoring and training
- Program implementation
- Improvement recommendations
- Issue resolution
- Deductive reasoning
Timeline
Head Coach / Player Development Trainer
Gulf Coast Blue Chips
01.2024 - Current
Coach / Trainer
Xrossover Sports
06.2022 - Current
Summer Engineer Support
Texas Department of Transportation
05.2019 - 08.2019
Assistant Manager
Bea n Me Cafe
01.2018 - 01.2020
Assistant Manager, Cashier, Waiter
Aunt Bea’s Restaurant
01.2013 - 12.2016
Non-profit Community Engagement Specialist / Long-Term Coordinator
Black United Fund of Texas
01.2012 - Current
undefined
Texas Southern University
undefined
Angelina College
Business Administration and Management, Accounting
Harding University
Bachelor of Science - undefined
Saint John’s School
Diploma -
Saint Pius X HS