Jarvis Nicks
Houston,TX
Summary
Highly motivated and results-driven Professional with over 10 years of experience in the industry. Demonstrated ability to provide exceptional customer service and support to clients, customers, and professionals. Proficient in and skilled in managing a high volume of customer inquiries while maintaining accuracy and efficiency. Proven track record of achieving customer satisfaction and resolving complex customer issues. Collaborative team player with strong interpersonal skills.
Overview
9
9
years of professional experience
Work History
ASSEMBLY technician
NICKS assembly
- Current
- Trained 11 assemblers and provided adequate knowledge about assembly processes
- Assembled and aligned parts and fixtures using hand and power tools.
- Documented all in-process and out-of-process assembly activities.
- Followed operating procedures to maintain logbooks.
- Maintained accurate records of parts used in assembly process to enable tracking history and store consistent information.
- Followed specific blueprints and diagrams to assemble components and comply with industry standards
ASSEMBLY technician
Angi ASSEMBLY technician
11.2019 - Current
- Created cross-training program ensuring FOH staff members were able to perform confidently and effectively in all positions.
- Inspected parts and assemblies before shipment to customers to verify accuracy.
- Trained countless assemblers and provided adequate knowledge about assembly processes.
- Developed and implemented maintenance procedures to establish optimal performance of equipment.
LEAD SHIPPING COORDINATOR
TENNIS EXPRESS
03.2019 - 07.2021
- Handled day-to-day shipping and receiving overseeing more than 200+ packages per day.
- Oversaw warehouse crew stocking inventory and preparing loads.
- Prepared and maintained accurate records of shipments and deliveries to enable tracking history and acquire consistent information.
- Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
- Requisitioned new supplies and maintained storage areas for smooth department operations.
Merchandiser
Pepsi
03.2015 - 03.2016
- Strategic marketing display increased sales by 10%
- Updated pricing and signage to complete product displays and educate customers.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Collaborated with store managers to devise store layouts and establish aesthetic appeal
- Answered customer questions regarding store merchandise, department information, and pricing
Education
High School Diploma -
Elsik High School
Houston, TXQualification Skills
- Customer-focused mindset and a passion for delivering exceptional service.
- Flexibility to adapt to changing circumstances, shifting priorities, and new challenges.
- Capacity to collaborate and foster a team-oriented work environment, promoting teamwork.
- Proficient in using computer systems and relevant software applications.
- Leadership
- Interpersonal Skills
- Complex Problem Solving
- Customer Service Management
- Time Management
- Empathy
- Telephone Etiquette
- Strategic Thinking
- Conflict Resolution
- Data Entry
- Production Enhancement
- Assembly Processes
- Supply Management
- Troubleshooting Skills
Timeline
ASSEMBLY technician
Angi ASSEMBLY technician
11.2019 - Current
LEAD SHIPPING COORDINATOR
TENNIS EXPRESS
03.2019 - 07.2021
Merchandiser
Pepsi
03.2015 - 03.2016
ASSEMBLY technician
NICKS assembly
- Current
High School Diploma -
Elsik High School
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