Jarvis Washington
Orlando,FL
Summary
Collaborative individual with expertise in providing exemplary service regarding benefits support. Multitasking Benefits Specialist knowledgeable in state and federal regulations and maintaining employee confidentiality. Self-motivated Benefits Specialist demonstrating superior understanding of employee benefits laws and human resource software systems. Astute professional providing benefits support in fast-paced corporate settings.
Overview
6
6
years of professional experience
1
1
Certification
Work History
HR Benefit Specialists
Alight Solutions
05.2020 - Current
- Improved staff morale by implementing grade, salary and benefit programs in accordance with established standards.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
- Checked employees' benefits enrollment for accuracy and inputted all data into [Software].
- Researched and evaluated new benefits programs to select cost-effective providers and coverage levels.
Onsite Medical Representative
Maxim Healthcare Group
04.2021 - 01.2022
- Analyzed market to identify new opportunities and strengthen relationships with hospitals, medical centers and primary provider physicians.
- Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
- Conducted routine product demonstrations to verify proper utilization and improve patient outcomes.
- Verified patient insurance eligibility and entered patient information into system.
- Provided excellent customer service to patients and medical staff.
Claims Benefit Specialist
Sedgwick CMS
01.2018 - 05.2021
- Escalated files with significant indemnity exposure to supervisor for further investigation.
- Reviewed insurance and claims documents to verify required information and secure any missing data for settlements.
- Followed up with customers on unresolved issues.
- Understood requirements for disputes, gathered evidence to support claims and prepared customer cases to handle appeals.
- Performed administrative duties by verifying documentation, researching facts and contacting other parties involved to determine fault percentages and minimize potential losses.
Education
No Degree - EMT
Technical Vocational in Firefighting & EMT
Sanford, FL04.2015
High School Diploma -
Apopka High School
Apopka, FL06.2008
Skills
- ACA Standards Knowledge
- ADP Workforce Now
- Legal Requirements
- EMR Systems
- Critical Decision-Making Skills
- Primary Care
- Inventory Management
- Workplace Safety
- Microsoft Excel
- Customer Relations
Certification
- Certified EMT
- CPR
- ACLS
Timeline
Onsite Medical Representative
Maxim Healthcare Group
04.2021 - 01.2022
HR Benefit Specialists
Alight Solutions
05.2020 - Current
Claims Benefit Specialist
Sedgwick CMS
01.2018 - 05.2021
No Degree - EMT
Technical Vocational in Firefighting & EMT
High School Diploma -
Apopka High School