Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Languages
Timeline
GeneralManager

Jarvis Ray colbert

lithonia,GA

Summary

Dynamic General Manager with a proven track record at Family Dollar, excelling in operations management and team leadership. Spearheaded strategies that drove year-over-year business growth while enhancing customer relations. Skilled in training and development, I fostered a high-performing team culture, ensuring financial stability and operational efficiency.

Experienced with strategic planning, team leadership, and operational excellence. Utilizes forward-thinking approach to drive business growth and streamline processes. Track record of fostering collaborative environments and achieving measurable results.

Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.

Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.

Diligent self driven and highly self motivated leader and manager a with solid background in managing daily operations and driving team performance. Successfully led various projects, ensuring seamless execution and improved operational efficiency. Demonstrated strategic planning and effective communication skills.

Overview

7
7
years of professional experience

Work History

General Manager

Family Dollar
08.2020 - 04.2025
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Formulated policies and procedures to streamline operations.

Sales Associate

Kia Dealership of Bristol, VA
08.2019 - 07.2020
  • Built relationships with customers to encourage repeat business.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Participated in community outreach events as a representative of the dealership to foster positive relationships within the local area.
  • Actively participated in ongoing product training sessions to remain knowledgeable about current models and industry trends.
  • Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
  • Assisted in managing dealership inventory by participating in regular audits for accuracy and quality control purposes.
  • Streamlined paperwork processes for faster transaction completion times, improving customer experience.
  • Built long-lasting relationships with clients, resulting in repeat business and referrals.
  • Managed client appointments, ensuring a smooth and efficient sales process from start to finish.
  • Collaborated with the finance team to secure favorable financing options for customers.
  • Enhanced dealership reputation by delivering exceptional customer service throughout all stages of the car buying process.
  • Consistently exceeded sales targets through effective communication and negotiation skills.
  • Coordinated trade-in appraisals accurately assessing vehicle value while balancing customer expectations.

Intake Coordinator

Salvation Army Adult Rehabilitation Center
01.2019 - 06.2019
  • Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
  • Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
  • Reduced errors in patient data entry with thorough verification processes and attention to detail.
  • Completed intake assessment forms and filed clients' charts.
  • Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
  • Collaborated with healthcare professionals to ensure patients received appropriate services and resources.
  • Answered phone calls and provided new clients with required paperwork to initiate service.
  • Contributed to a positive work environment through effective teamwork and open communication among colleagues.
  • Enhanced patient satisfaction with timely and accurate information during the intake process.
  • Communicated with referral sources, physicians, and associated staff to check documentation for proper signatures.

Fiberglass Engineer

Strongwell
04.2018 - 11.2018
  • Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
  • Wrote, reviewed and edited technical document in accordance with template requirements.
  • Developed positive working relationships with stakeholders to effectively coordinate work activities.
  • Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
  • Reduced project completion time with efficient resource allocation and effective communication strategies.
  • Provided input to team lead regarding areas for process and procedural improvement.
  • Conducted rigorous quality assurance tests, identifying areas of improvement for product optimization.
  • Developed cost estimates and project specifications for proposals.
  • Optimized engineering processes by implementing innovative solutions and streamlining workflow.

Education

No Degree - Psychology

Georgia Southern University
Statesboro, GA

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Efficient multi-tasker
  • Effective leader
  • Time management
  • Training and coaching
  • Team leadership
  • Staff management
  • Customer relations
  • Training and development

Accomplishments

    my accomplishments include successful team building and training skills. I have an extensive and proven track record in meeting and exceeding sales in several areas of sales and sales forcasting. Efficient in inventory control, payroll, and operations.

  • Supervision - Supervised sales team to monitor sales activity and goal achievement.
  • Marketing - Implemented marketing strategies which resulted in [X%] growth of customer base.
  • Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.

Affiliations

  • N/A

Languages

Spanish
Professional Working

Timeline

General Manager

Family Dollar
08.2020 - 04.2025

Sales Associate

Kia Dealership of Bristol, VA
08.2019 - 07.2020

Intake Coordinator

Salvation Army Adult Rehabilitation Center
01.2019 - 06.2019

Fiberglass Engineer

Strongwell
04.2018 - 11.2018

No Degree - Psychology

Georgia Southern University

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Jarvis Ray colbert