Jaryxa Heredia
Restaurant Hostess
Ft. Pierce,FL
Summary
Diligent Hostess with several years of career work within fine dining establishments. Knowledgeable about strategies for handling all party sizes while supporting customer satisfaction goals. Open communicator and skilled planner with excellent problem-solving and multitasking skills. Talented Hostess dedicated to maintaining strong customer loyalty with top-notch service. Organizes and stocks workstations to stay ready for any demand. Trained in food safety, allergy protocols and special dietary limitations. Helpful Hostess processes customer transactions, organizes reservations and coordinates dining room staff.
Overview
1
1
year of professional experience
Work History
Restaurant Hostess
Chucks Seafood
Fort Pierce, Florida
02.2022 - Current
- Answered customer questions about hours, seating and menu information.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Prepared artistic menu boards highlighting current specials and promotions using eye-catching decorative techniques.
Restaurant Hostess
Cobbs Landing
Fort Pierce, Florida
11.2021 - 01.2022
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
- Prepared dining room for special upcoming functions by decorating and generating special group menus.
Restaurant Hostess
2nd St Bistro
Fort Pierce, FL
03.2021 - 11.2021
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
Barista
Dunkin' Donuts
Fort Pierce, FL
07.2021 - 08.2021
- Controlled line and crowd with quick, efficient service.
- Maintained supply levels in counter and customer areas to meet typical demands.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Engendered customer loyalty by remembering personal preferences and allergy information.
Education
High School Diploma -
Fort Pierce Westwood High School
Fort Pierce, FL05.2022
Skills
- Front of House Management
- To-Go Order Preparation
- Active Listening and Communication
- Time Management
- Guest Greeting and Seating
- Multi-Line Telephone Systems
- Reservation Management
- Customer Loyalty
Timeline
Restaurant Hostess
Chucks Seafood
02.2022 - Current
Restaurant Hostess
Cobbs Landing
11.2021 - 01.2022
Barista
Dunkin' Donuts
07.2021 - 08.2021
Restaurant Hostess
2nd St Bistro
03.2021 - 11.2021
High School Diploma -
Fort Pierce Westwood High School
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