Jas Washington
Memphis,TN
Summary
A highly analytical, innovative, and results-driven Operations Management professional who holds a Bachelor of Business Administration from Williams Baptist University with 10+ years of experience providing strategic leadership. Passionate team leader with a track record of success in achieving performance goals through continuous training, mentorship, and guidance of team members across industries including freight, manufacturing, and production. Strives to maintain excellent quality, ensure complete customer satisfaction, and strictly adhere to safety requirements, while consistently identifying and implementing improvements to drive exceptional results. Skilled in utilizing a data-driven approach with strengths in advanced computer systems to track production and administrative records, manage downtime, and maintain inventory accuracy.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Dispatching Supervisor (OTR Drivers)
FedEx Freight
09.2021 - Current
- Masterfully lead, mentor, and cultivate a dynamic team of employees, fostering an environment of growth and retention that results in a high-performing and motivated workforce
- Ensuring compliance with Department of Transportation regulations and standards
- Monitor and inspect transportation operations while educating and promoting adherence to DOT guidelines
- Conduct thorough reviews of driver records ,vehicle inspections and documentations to verify adherence to DOT regulations
- Strategically plan and allocate resources, creating schedules that seamlessly align with customer needs, ensuring timely and damage-free delivery and pickup of freight, while maintaining clear communication with all team members
- Monitor and enforce compliance with service freight cut-off times, constantly seeking opportunities to optimize efficiency, reduce costs, and improve performance, all while maintaining the highest standards of safety
- Continuously monitor performance data, identify opportunities for improvement, and gather information for reporting, ensuring the correct weight and classification of freight is maintained, and all OS&D is properly identified and processed
- Strictly adhere to all laws, regulations, and company policies and procedures, ensuring a compliant and efficient freight operation that is second to none
- Demonstrate excellent leadership abilities in partnering with employees to ensure an understanding of duties, performance goals, and safety procedures, leading to optimizing workflow efficiency and improving productivity
- Provide strategic leadership over any discrepancies in shipping times, resolving delays in outbound freight preparation, and resolving issues to create a seamless operation that achieves client service expectations.
Operations
DuPont
12.2020 - 09.2021
- Maximized efficiency and revenue growth through effective management and operation of machinery and collaboration with adjacent operators, striving for excellent safety protocols and continuous staff development through training
- Consistently exceeded customer expectations by delivering high-quality products tailored to specific specifications, resulting in repeat business, an increase in referral opportunities, and strong branding in the marketplace
- Leveraged advanced computer systems to precisely track production and administrative records, manage downtime, and maintain inventory accuracy to verify adequate product availability that meets business demands
- Proactively upheld and enforced plant and area safety protocols, fostering a secure and safe working environment
- Streamlined operations through the setup of equipment and products for processing, resulting in increased efficiency.
Operations Team Leader
Riviana Foods
07.2015 - 02.2020
- Led, developed, and trained a highly skilled cross-functional team of 30 employees across 22 machines, resulting in unparalleled success as the largest United States manufacturer of branded and private label rice and pasta
- Innovatively managed inventory levels, resulting in a significant reduction in production costs and a productivity increase by effectively communicating daily production quotas, equipment repairs, and production improvements to the team
- Skillfully negotiated and secured contract extensions with major retail giants, including Walmart, Kroger, and Taco Bell, driving sustainable business growth through exceptional negotiation skills and strong client relationship building
- Conducted comprehensive market research utilizing cutting-edge social media platforms and marketing campaigns to identify product trends and promote the brand towards a targeted audience with the greatest return on investment (ROI)
- Ensured strict adherence to production instructions and blueprints to gain in-depth knowledge of layout, dimensions, and weight requirements to meet quantity needs for incoming production orders
- Achieved individual quota levels by closely inspecting and monitoring the flow and weight of raw materials, preventing any deviations and maintaining production efficiency
- Proactively communicated and documented any equipment repairs affecting the production process, identifying and communicating any impacts to the schedule to ensure a smooth and seamless operation.
Server
Belmont Village Senior Living
02.2009 - 08.2010
- Crafted personalized dining experiences for residents and guests, utilizing a curated menu and addressing individual dietary requirements with exceptional attention to detail, resulting in high levels of customer satisfaction
- Demonstrated versatility and adaptability in executing duties required for special events, seamlessly coordinating with other staff members to ensure a memorable dining experience, resulting in successful and well-received events
- Contributed to the cohesive operation of the kitchen by collaborating with the Cook and Dining Room Manager, including assisting with meal preparation, inventory stocking, and maintaining a visually appealing dining room
- Showcased a strong commitment to residents' well-being by promptly assisting residents and alerting the appropriate staff members to provide additional support, ensuring the best possible dining experience, resulting in a high level of satisfaction.
Package Handler / Operations (North Input) Team Leader
FedEx
09.2006 - 09.2008
- Led and mentored a team of 12 Package Handlers, consistently achieving and exceeding daily quotas for unloading planes and scanning parcels, while driving operational efficiency and accuracy through proper training and guidance
- Implemented effective communication strategies and knowledge-sharing initiatives, resulting in the successful training of team members on proper loading, unloading, and scanning bill of ladings to achieve inventory accuracy goals
- Established and maintained a safe and efficient work environment by implementing rigorous safety protocols and training
- Consistently exceeded daily goals for unloading and scanning parcels from 20 airplanes per day, utilizing safe working methods and expertly operating forklifts, switchers, and other equipment to safely move inventory and materials.
Education
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General -
Williams Baptist University
05.2015
Skills
- DOT Regulations
- Cost Analysis & Reduction
- Staff Training & Leadership
- Safety Compliance
- Process Improvement
- Strategic Resource Planning
Websites
Certification
- National Career Readiness Certificate (Silver)
- IBM Cyber Security Analyst
- Project Management Essentials Certified
- Lean Six Sigma White Belt Certification
- Real Estate Affiliate Broker
Timeline
Dispatching Supervisor (OTR Drivers)
FedEx Freight
09.2021 - Current
Operations
DuPont
12.2020 - 09.2021
Operations Team Leader
Riviana Foods
07.2015 - 02.2020
Server
Belmont Village Senior Living
02.2009 - 08.2010
Package Handler / Operations (North Input) Team Leader
FedEx
09.2006 - 09.2008
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General -
Williams Baptist University