Jasa Minshall

• Provided full support for 30+ Sales Reps, 3 Regional Sales Managers, the VP of Sales for Critical Care, and numerous Stakeholders; Contracts, Amendments, Quotes, POs, RFPs, RFIs, Pricing Discrepancies, Financial Analysis
• Responsible for preparing & writing, evaluating, as well as supporting the negotiation of contracts & amendments assigned in the West and Central Regions
• Responsible for implementing & editing contracts, & monitoring contract operational compliance within Oracle and Model N to provide full support for the Critical Care, Vascular Access, & Respiratory Sales Teams
• Prepared financial analysis of customer sales to support drafting various non-GPO "local" contracts with commitment terms. Maintaining accurate records and ensuring data integrity allowing Stakeholders to accurately determine revenue
• Researched Membership and affiliations. Coordinating responses to RFPs, Pricing Discrepancies, Distributor issues, quotes, and local agreements
• Reviewed Purchase Orders to ensure accuracy & membership compliance. Implementation of contracts in Model N for Customer Service to process orders
• Investigated & evaluated customer information including pricing access, T's & C's, GPO affiliations, discrepancies, distributor issues, & price changes

• Served as the firm's primary liaison to uphold ethical standards and legal compliance, guiding operational decisions and strategy with integrity.
• Maintaining accurate records, preparing reports and invoices, and ensuring data integrity.
• Managed daily operations to strengthen work processes & ensure profitability. Streamlined workflows & ensure efficient processes.
• Assisted HR duties; attracting talent, oversaw staff development, training new attorneys on operational procedures
• Oversee firm billing and budget management, responsible for payables & receivables
• Managed vendor & external relations, facilitated client relationships acting as a liaison for the lawyers
• Managed and set up clients in database with their bank or pay information and tracking their payments and coordinated past due payment arrangements that were not taken care of before I was employed
• Collected over 50k in past due receivables from clients

• Managed 100+ brokerage transactions at any given time to ensure ethical, legal, and transparent communication with clients and realtors, facilitating successful closings and compliance with regulatory standards.
• Conducted full transaction audits for all Realtors, ensuring deadlines were met, drafting necessary addendums, and collecting all required documents for legal compliance.
• Handled & processed earnest money collection and deposits, ensuring proper funds were secured in the broker account and released for scheduled closings.
• Ensured adherence to Fair Housing Standards and monitored realtor compliance with Ohio state regulations.

• Negotiated prices and sales terms to successfully close deals for clients, ensuring favorable outcomes.
• Provided accurate comparative market analysis (comps) to listing clients, ensuring competitive pricing and strategic property positioning.
• Advised clients on market conditions, pricing strategies, mortgage options, legal requirements, and related matters to facilitate informed decisions.
• Collaborated with mortgage agents, buyer/seller agents, and home inspectors to ensure smooth and successful transactions.
• Managed social media marketing efforts to increase visibility and attract potential clients.

Client Development Mgr & Office Operations Mgr

*Promoted from Business Unit Manager*

• Collaborated with cross-functional teams to develop and improve departmental procedures, enhancing operational efficiency and ensuring smooth workflow.
• Designated as “Morale Manager” to lead initiatives that enhanced company culture, including organizing employee appreciation efforts and coordinating company-wide events to boost engagement and team cohesion.
• Represented the company at client events, business conferences, and staff meetings, fostering relationships, understanding client needs, and promoting services to drive business growth.
• Recruited, hired, and onboarded staff, designing tailored training programs and leading interviews to ensure the selection of top talent.
• Marketed our company and created the “one stop shop” slogan for Realtors to use our company in lieu of multiple vendors during the Buyers Request to Remedy process or List Customers to use for pre-list.

Business Unit Manager

• As an account manager for the company managed to help raise annual revenue from $30k to $1.7M in year one and increased revenue each year.
• Managed maintenance work orders for the largest single-family home company in the U.S., contributing to business expansion from two counties in Southern Ohio to 16 states within the first 4 months. By month 5, I was overseeing maintenance work orders nationwide.
• Recruited and onboarded field and specialty vendors, auditing vendor documentation and licenses across multiple states to ensure compliance and operational readiness.
• Assigned vendor workloads, tracking timeliness and work order turnaround. Trained staff to accurately document and photograph field vendor work, ensuring client requirements were met and providing supporting documentation for bids and tenant records.
• Maintained full responsibility of assigned business division including profitability, budgeting, and business operations

*HUD Field Service Manager Award*

• Reviewed all initial inspections of new inventory conveyed to HUD from the Mortgagee to ensure that home is marketable for HUD & profitable for our company to manage
• Drafted comprehensive letters and provided supporting documentation, including photo justification, on behalf of HUD to initiate the reconveyance of newly acquired properties in HOC inventory to the mortgagee when they did not meet conveyance condition, based on field vendor inspections.
• Reviewed properties for liens, violations, and fines, ensuring compliance with local ordinances.
• Managed Wood Destroying Organism (WDO) and Lead-Based Paint (LBP) processes to ensure regulatory compliance.
• Recruited and onboarded field and specialty vendors, auditing vendor documentation and licenses across multiple states to ensure compliance and operational readiness.
• Coordinated with Utility Departments to activate or transfer applicable utilities into HUD's name, ensuring compliance and proper account management.
• Oversaw all eviction processes and sheriff-assisted lockouts, ensuring compliance with legal procedures and timely execution.
• Tracked and verified the identity of mobile homes for repossession, ensuring accurate identification and compliance with legal requirements for timely execution.