Jasaan A. Lee
8232 SweetGum Dr. Gonzales,LA
Summary
Reliable and hardworking person works autonomously or in teams to serve over hundreds customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
4
4
years of professional experience
Work History
ARNG Combat Engineer
US Army
01.2024 - Current
- Completed detailed reports on daily activities.
- Upheld a professional appearance and demeanor while on duty, projecting authority and confidence to deter potential threats.
- Collaborated with team members for seamless coordination, ensuring comprehensive coverage of all assigned areas.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Improved team coordination with effective communication during emergency situations.
- Enhanced security measures by identifying potential risks during routine inspections.
Assistant GM/Bar Manager/Server/Inventory Manager
Jubans
06.2022 - Current
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Reviewed monthly sales reports to identify areas of improvement and growth opportunities.
- Maintained accurate records of liquor inventory and purchases for budgeting purposes.
- Resolved customer complaints regarding quality of food or beverage service in a timely manner.
- Conducted weekly team meetings to discuss upcoming events, promotions and menu changes.
- Assisted with planning special events such as wine tastings or cocktail parties.
- Created promotional materials such as flyers or posters to advertise specials or upcoming events.
- Coordinated with chefs on food pairings for cocktails or beer selections.
- Increased revenue by promoting additional products and assisting with beverage menu.
- Planned and coordinated special events to boost customer numbers and profits.
- Resolved problems or concerns to satisfaction of involved parties.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Provided support during staff shortages by stepping in to fill various roles as needed within the establishment.
- Fostered a positive work environment by promoting teamwork, collaboration, and open communication among employees.
- Developed a high-performing team through effective recruitment, training, and performance evaluations.
Server/Waiter
Old Captain's Juicy Seafood and Bar
11.2021 - Current
- Assisted customers with questions regarding menu options and gave recommendations when asked.
- Recognized as Lead Sever that Consistently achieved the highest guest check averages.
- Cleaned tables and floors of dining room so that customers had a comfortable and hygienic dining experience.
- Multitasked while remaining professional and courteous in fast-paced environments.
- Ensured Customer Satisfaction by remaining accessible and friendly.
Assistant Manager
Captain's Juicy Seafood and Bar
11.2020 - Current
- Interviewed and Trained Several Employees.
- Supervised the activities of multiple active Employees at a time.
- Motivated Employees with through Leadership to promote Productivity and Sales.
- Used Critical Thinking to solve Various complications.
- Managed Accounting overlooked revenue and salaries.
Host
Old Captain's Juicy Seafood and Bar
11.2020 - Current
- Greeted and acknowledged guests and seat customers by escorting them to assigned tables and handed out menus.
- Communicated with kitchen staff, management, and severs so that the customer dining experience is excellent.
- Responded to guest inquiries and requests in a timely, friendly, and efficient manner.
- Helped fellow team members with side work and other necessities to maintain positive working relationships.
T.A.P.S Landscaping
05.2021 - 10.2021
- Worked commercial properties, repairing structures and cultivating the land.
- Strong Expertise in operating small and large hand and motorized garden tools.
- Preformed upkeep of existing landscaping by pruning, trimming, weeding, and gardening.
Education
Bachelors - Political Science
Louisiana State University (LSU)
Baton, Louisiana05.2024
Highschool Diploma - undefined
John Ehret Highschool
05.2020
Skills
- Adobe Illustrator
- Adobe Photoshop
- Customer Service
- Cash Handling
- Landscape Maintenance
- Project Organization
- Serving
- Communications
- CPR
- MacOS
- Windows
- Word/Powerpoint
- Health Codes Compliance
- Customer Relations
- Restaurant Management
- Sales Promotion
- Responsible Alcohol Service
- Staff Training
- Inventory Management
- Event Coordination
- Supervisory Experience
- Staff Training and Development
- Service-Oriented Mindset
- Team Building
- Wine and Liquor Expertise
- Safe Serving Knowledge
- Verbal and written communication
- Punctuality
- Document preparation
- Vehicle inspection
- Team leadership
- Attentive and observant
- Active listening
- Adaptable and flexible
- Data entry
- CPR certified
Timeline
ARNG Combat Engineer
US Army
01.2024 - Current
Assistant GM/Bar Manager/Server/Inventory Manager
Jubans
06.2022 - Current
Server/Waiter
Old Captain's Juicy Seafood and Bar
11.2021 - Current
T.A.P.S Landscaping
05.2021 - 10.2021
Assistant Manager
Captain's Juicy Seafood and Bar
11.2020 - Current
Host
Old Captain's Juicy Seafood and Bar
11.2020 - Current
Highschool Diploma - undefined
John Ehret Highschool
Bachelors - Political Science
Louisiana State University (LSU)
Similar Profiles
Naphlia VillalobosNaphlia Villalobos
Automated Logistical Specialist (92A) at US ArmyAutomated Logistical Specialist (92A) at US Army
Jennifer ReaganJennifer Reagan
Joint Fire Support Specialist at US ArmyJoint Fire Support Specialist at US Army
Gilson Dos Santos FilhoGilson Dos Santos Filho
Combat Medic (68W) at US ArmyCombat Medic (68W) at US Army
Paul EmmanuelPaul Emmanuel
Soldier at US ArmySoldier at US Army
Scott McElhaneyScott McElhaney
SOS Paramedic at American Medical Response, AMRSOS Paramedic at American Medical Response, AMR