Ja'Saia Smith
Tallahassee,FL
Summary
Hardworking and motivated college student currently employed as an OPS Analyst 1 with the Florida Department of Law Enforcement (FDLE). Seeking to leverage analytical skills and knowledge in the criminal justice field to support law enforcement initiatives.
Overview
7
7
years of professional experience
Work History
OPS Analyst I - Seal and Expunge
FDLE- Florida Department of Law Enforcement
Tallahassee, FL
08.2024 - Current
- Analyze and process applications for the sealing and expunging of criminal records, ensuring strict compliance with state laws and regulations.
- Improve case processing efficiency by identifying common application issues, and implementing solutions.
- Respond to inquiries from law enforcement agencies, attorneys, and the public, providing clear, concise, and accurate information to enhance trust in the FDLE's processes.
- Gain expertise in navigating legal documents and databases, strengthening legal analysis, and data management skills.
FSUshadow,
Florida State University
12.2024 - 12.2024
- Selected as a participant in Florida State University's competitive, matched single-day job shadow program.
- Observed and learned about the day-to-day operations of a large law enforcement agency.
- Developed a deeper understanding of how law enforcement agencies address public safety challenges and interact with the community.
Certified Trainer
Raising Cane's Chicken Fingers
Tallahassee, FL
04.2024 - 06.2024
- Trained and coached new employees, ensuring they met company performance standards and achieved faster onboarding.
- Incorporated feedback from trainees to enhance the effectiveness of training programs, resulting in improved employee satisfaction and engagement.
- Developed strong interpersonal and leadership skills by effectively communicating goals, setting expectations, and monitoring trainee progress.
- Strengthened adaptability and problem-solving by addressing real-time training challenges, and ensuring high-quality performance.
Crew Trainer
McDonald's
Pensacola, FL
02.2018 - 08.2021
- Trained and supervised team members, resulting in improved operational efficiency and customer satisfaction.
- Developed conflict resolution skills by addressing team member concerns, and fostering a positive work environment.
- Learned to manage time effectively while balancing training duties with operational responsibilities.
Education
Bachelor of Science - Criminology
Florida State University
Tallahassee, FL05-2025
Associate of Arts -
Tallahassee Community College
Tallahassee, FL08-2022
Skills
- Communication
- Relationship Building
- Teamwork and Collaboration
- Conflict Resolution
- Organization and Time Management
Timeline
FSUshadow,
Florida State University
12.2024 - 12.2024
OPS Analyst I - Seal and Expunge
FDLE- Florida Department of Law Enforcement
08.2024 - Current
Certified Trainer
Raising Cane's Chicken Fingers
04.2024 - 06.2024
Crew Trainer
McDonald's
02.2018 - 08.2021
Bachelor of Science - Criminology
Florida State University
Associate of Arts -
Tallahassee Community College
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