Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jasamie Bussey

Waverly Hall,GA

Summary

Diligent professional with superior work ethic, friendly demeanor and several years of experience. Customer-focused employee with commitment to quality assurance. Background includes receiving, inspecting and logging products and maintaining cleanliness of storage areas.

Efficient Order Filler known for high productivity and ability to complete tasks swiftly. Skilled in inventory management, order processing, and warehouse operations. Excel in time management, problem-solving, and teamwork, ensuring seamless fulfillment processes. Ready to leverage skills to enhance operational efficiency and customer satisfaction.

Overview

7
7
years of professional experience

Work History

Order Filler

Walmart dc
Lagrange, GA
10.2024 - Current
  • Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
  • Regularly checked expiration dates on products in stock to ensure freshness.
  • Set up advertising signs on shelves and counters to attract customers and promote sales.
  • Maintained cleanliness of work area at all times.
  • Confirmed items picked for orders by keying codes into system.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Limited damage to products and orders by using care when choosing items.
  • Stocked shelves, racks, and bins with new or transferred merchandise.
  • Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
  • Performed cycle counts on a regular basis to maintain inventory accuracy.
  • Verified accuracy of order picking by comparing items picked to customer invoices.

Warehouse Associate

Amazon
Columbus, Georgia
02.2025 - 03.2025
  • Processed requests and supply orders and pulled materials to successfully prepare orders.
  • Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.
  • Maintained accurate inventory records through manual and computerized systems.
  • Assisted in loading finished goods onto delivery vehicles as required.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Placed bins, carts and containers in convenient locations to assist with loading efficiency.
  • Used scanners to track parcel information, condition or receipt.
  • Communicated effectively with team members on matters related to work assignments.
  • Handled hazardous materials safely following prescribed regulations.
  • Labeled containers correctly for product identification purposes.

Back Office Executive

Global Payments
Columbus
09.2023 - 10.2024
  • Organized filing systems for easy retrieval of documents when needed.
  • Used voice recorder or notepad to compose and transcribe meeting minutes.
  • Maintained filing systems to organize operations and administration records.
  • Resolved customer issues promptly and professionally while adhering to company policies and procedures.
  • Reviewed all incoming emails from customers, responded appropriately and escalated complex queries where necessary.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Provided administrative support to the back office staff including filing, photocopying, faxing and data entry.
  • Assisted in training new employees on back office procedures.
  • Updated and maintained databases with current information.

Customer Service Representative

TTEC
, GA
10.2021 - 09.2023
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
  • Developed strong customer relationships to encourage repeat business.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Conferred with customers by telephone or in person to provide information about products or services and take orders.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Adjusted bills and refunded money to resolve customers' service or billing complaints.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Answered inbound calls, chats and emails to facilitate customer service.

Front End Associate

Walmart
Warner Robins, Georgia
04.2022 - 09.2022
  • Tracked inventory levels using company software programs.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Greeted customers and provided assistance with product selection.
  • Maintained clean and clutter-free front-end area.
  • Managed returns and exchanges in accordance with store policies.
  • Stocked shelves with new inventory according to established guidelines.
  • Assisted in organizing merchandise displays on the sales floor.
  • Handled returns and exchanges according to company policies.
  • Verified accuracy of pricing signs throughout store.
  • Consistently met all performance goals set by management.
  • Demonstrated strong problem solving skills when handling customer complaints or inquiries.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Operated register for cash, check, and credit card transactions, maintaining accuracy.
  • Computed purchases and received and processed cash or credit payment.
  • Greeted customers upon arrival and offered assistance with locating store merchandise.
  • Performed daily opening and closing procedures according to standard operating procedures.
  • Greeted customers warmly and directed them to appropriate store sections.
  • Utilized point-of-sale system to process cash, credit card, check and gift card payments.
  • Utilized POS systems effectively to process sales and manage customer data.

Warehouse Associate

Amazon
Macon, GA
08.2019 - 06.2022
  • Processed requests and supply orders and pulled materials to successfully prepare orders.
  • Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.
  • Moved large and bulky items manually or with pallet jacks or forklifts.
  • Packed materials and items in designated crates and boxes and properly sealed and labeled crates.
  • Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
  • Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed orders for shipment.
  • Worked with cross-functional teams to achieve goals.

Equipment Operator

Academy Sports Outdoors
Jeffersonville, GA
08.2018 - 10.2019
  • Monitored operation of equipment to ensure proper functioning in accordance with safety regulations.
  • Kept equipment fueled and ready for immediate use to support scheduling demands.
  • Maintained daily logs of machine operations and reported any mechanical or safety issues to supervisor.
  • Assisted in loading and unloading of materials from trucks and trailers.
  • Provided assistance in loading and unloading supplies from delivery trucks onto job sites when necessary.
  • Managed inventory of supplies and equipment necessary for daily operations.
  • Used equipment to complete jobs quickly and correctly.

Education

High School Diploma -

Houston County High
Kathleen, GA
05-2009

Skills

  • Inventory management
  • Order verification
  • Warehouse safety
  • Equipment operation
  • Customer service
  • Data entry
  • Conflict resolution
  • Effective communication
  • Problem solving
  • Customer service excellence

Timeline

Warehouse Associate

Amazon
02.2025 - 03.2025

Order Filler

Walmart dc
10.2024 - Current

Back Office Executive

Global Payments
09.2023 - 10.2024

Front End Associate

Walmart
04.2022 - 09.2022

Customer Service Representative

TTEC
10.2021 - 09.2023

Warehouse Associate

Amazon
08.2019 - 06.2022

Equipment Operator

Academy Sports Outdoors
08.2018 - 10.2019

High School Diploma -

Houston County High

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