Jasbir Bindra
Monroetownship,NH
Summary
Experienced sales strategist and customer service professional with strong expertise in relationship building and data analysis. Proven ability to enhance customer satisfaction and drive operational success through effective marketing strategies and CRM systems. Skilled in managing high call volumes while maintaining strong client rapport and resolving issues efficiently. Committed to cultivating partnerships and contributing to overall business growth.
Overview
4
4
years of professional experience
Work History
Store Manager
Petro Canada
02.2014 - 12.2015
- Exceeded monthly sales targets through strategic initiatives.
- Developed and implemented targeted marketing strategies to drive customer engagement.
- Consistently surpassed customer expectations by delivering exceptional service.
- Resolve problems that arise such as customer complaints.
- Plan, organize, direct, control and evaluate daily operations.
- Oversaw staff scheduling and delegated tasks to ensure efficient operations.
- Recruit hire and supervise staff.
- Approved regular payroll submissions for employees.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Customer Service representative/ Cashier
Wind Mobile
12.2012 - 01.2014
- Exceeded customer expectations by proactively addressing needs and providing tailored solutions.
- Meet and Exceed monthly sales targets.
- Initiated learning on new products, services, and promotions to better assist customers.
- Represented Wind Mobile brand effectively to positively influence customer perception.
Field Sales Representative
Direct Sales Force
04.2012 - 12.2012
- Promoted and sold credit cards for Bank of Montreal, enhancing customer access to banking solutions.
- Engaged directly with customers, building and maintaining strong relationships to drive customer loyalty.
- Promoted products and services across multiple locations, including bank branches, malls, and events, increasing brand visibility.
Education
U.G Diploma - Fashion Merchandising
Fanshawe College
London, ON04.2013
P.G Diploma - Design Principles
International Institute of Fashion design (INIFD)
04.2011
B.Sc. - Fashion Designing
Punjab University
Chandigarh, India07.2009
Skills
- Adobe Photoshop
- Adobe Illustrator
- MS Word
- MS Excel
- Power Point
- Relationship building
- Sales strategy
- Marketing implementation
- Team collaboration
- Data analysis
- Process optimization
- Employee training
- Time management
- Problem solving
- Vendor relationship management
- Team oversight
Languages
English
Professional
Hindi
Professional
Punjabi
Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Store Manager
Petro Canada
02.2014 - 12.2015
Customer Service representative/ Cashier
Wind Mobile
12.2012 - 01.2014
Field Sales Representative
Direct Sales Force
04.2012 - 12.2012
U.G Diploma - Fashion Merchandising
Fanshawe College
P.G Diploma - Design Principles
International Institute of Fashion design (INIFD)
B.Sc. - Fashion Designing
Punjab University