Dedicate certified medical Assistant with experience in patient care. Medical office management and customer service skilled in assisting with physical, pediatric and eye exam, taking medical histories, vital signs, and EKGS Proficient in managing medical records, billing, insurance authorization and scheduling. strong knowledge of anatomy medical terminology, Infection control and cardiology. I am experienced in office finances and supporting minor in –office procedures.
Work History
Certified Nursing Assistant
Harvest Crossing Post Acute
Manteca, CA
- Current
Certified Medical Assistant
Dr. Bala Annadurai clinic
Fremont, CA
Assisted in Patient examination by preparing and maintaining examination room obtaining patient medical histories and recording vital signs blood pressure, heart rate, temperature.
Assisted with minor office – based procedures such as wound care, suture removal, EKGS and drawing blood for laboratory tests.
Scheduled patient appointments, and follow – up visits, ensuring efficient time management and minimizing patient wait time.
Responded to patient inquiries via phone, email or in person, providing professional, compassionate, and accurate information.
Assisted patient and families with emotional reassurance, addressing concerns and promoting a claim supportive environment during treatment and procedures.
Healthcare Front Desk Coordinator
Washington Healthcare System
Fremont, CA
Managed patient check-in and check-out processes, ensuring timely and accurate registration and verification of insurance information.
Greeted and assisted patients and visitor, providing excellent customer service in a fast – paced healthcare environment.
Maintained patient confidentiality by adhering to HIPPA guidelines and ensuring secure handling of personal and medical information.
Handled patient complaints and concerns, resolving issues professionally and escalating to management when necessary.
Assisted with basic administrative tasks, including filing, data entry and preparing documents for patient visits and procedures.
Certified Medical Assistant at Atlantic Medical Group – Internal Medicine Faculty AssociatesCertified Medical Assistant at Atlantic Medical Group – Internal Medicine Faculty Associates