Jase Kelly

• Assisted other team members to achieve goals.
• Addressed guest needs, questions, or concerns to create optimum experience onboard.
• Worked well with teammates and accepted coaching from management team.
• Became familiar with products to answer questions and make suggestions.
• Provided excellent customer service by greeting customers and meeting quality expectations.
• I launch and pull kayaks all day but whenever anybody needs help fishing, checking into the camp, or are trying to purchase something I will always help out wherever I can

• Assisted other team members to achieve goals.
• Addressed guest needs, questions, or concerns to create optimum experience onboard.
• Prepared products following restaurant, health, and safety standards and procedures.
• Collaborated with team members to complete orders.
• Worked well with teammates and accepted coaching from management team.
• Worked front counter, drive-thru and other areas.
• Kept food preparation area, equipment, and utensils clean and sanitary.
• Became familiar with products to answer questions and make suggestions.
• Trained new team members on procedures, customer service, and sales techniques.
• Cleaned and maintained all areas of restaurant to promote clean image.
• Operated cash register to ring up final bill and process various forms of payment.

• Bussed and reset tables to keep dining room and work areas clean.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Cultivated warm relationships with regular customers.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Served food and beverages promptly with focused attention to customer needs.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Resolved customer complaints promptly and professionally to maintain positive reputation.

I worked for guest services as a lead guard on the water park side at there rentals booth and in the water as a life guard. We rented tubes for the lazy river and I also dealt with food/beverages, rentals, and people. In the off season I would go over to the boat house and launch and pull kayaks.