Jase Rosales
Hutchinson
Summary
Talented Case Manager skilled in efficiently managing high caseloads while maintaining a high standard of care. Thrives in high-pressure environments, consistently providing the best resources and courses of action to meet the needs of patients and restore their quality of life. Demonstrates extensive knowledge as a Case Manager, effectively coordinating care for individuals in various situations. Proactively utilizes community resources and excels in communication, driven by a genuine passion for assisting others. Shows compassion and dedication in achieving desired outcomes, with exceptional problem-solving, conflict resolution, and communication skills as well environments.
Dedicated candidate eager to leverage knowledge in social services and program development. Skilled in running social services initiatives and developing policies and procedures. Collaborative and committed to addressing social issues to improve quality of life in marginalized communities.
Overview
12
12
years of professional experience
Work History
Cbs Case Manager
Horizon Mental Health
06.2024 - Current
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Facilitated individual and group sessions to promote positive behavior change for clients.
- Researched best practices and developed strategies to improve program outcomes.
CBS in School Case Manager
Spring River Mental Health
01.2022 - 06.2024
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Facilitated individual and group sessions to promote positive behavior change for clients.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Partnered with local organizations to expand access to social and community services.
AC/Peer Support Specialist
Crawford County Mental Health
03.2021 - 01.2022
- Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Fostered relationships with partner agencies and other interested parties to build pipeline of supportive services.
- Increased awareness of and supported participation in self-help and advocacy organizations.
- Communicated with individuals' family members, offering information, and insight into support services available at community level.
- Participated in clinical staffing meetings and coordinated with clinical staff to develop and implement individualized treatment plans.
- Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.
- Listened to clients' concerns and provided encouragement and support.
Paraprofessional
Head Start Choices
03.2020 - 03.2021
- Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Reported on student progress, behavior, and social skills to parents.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Tailored lesson plans for students with emotional and cognitive disabilities.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Transportation Specialist
TFI Family Services
06.2019 - 03.2020
- Transported kids to point a to point B made sure that they were safe communicated with the parents and staff to make sure where I needed to take them
- Wrote reports up of what happened and the car if needed
- Communicate with my supervisor on issues if needed
- Identified appropriate travel routes in accordance with applicable traffic and bulk cargo transportation laws, regulations, protocols, and guidelines.
- Coordinated schedules and communicated changes to customers.
- Followed strict delivery schedules and routes to deliver cargo and products on various types of vehicles according to tight timetables.
Insurance Specialist
Crossland Heavy Contractors
03.2019 - 06.2019
- Reviewed insurance certificates of insurance make sure they are following all guidelines to woek on site
- Made reports in execl for builders risk and insurance bidding
- Year end report for insurance cost
- Talk to Contractors and our vendors about insurance
- Work with accounting to make sure payment was not held up do to not having insurance on file
Accounting Clerk/analyst
NPC International, Wendy's
10.2016 - 03.2019
- Processed and invoices and Projects
- Create Purchase orders in SAP
- Make Excel sheets and pulled reports and send it out to the field for review and Supervisor
- Create end of month journal entries
- Code and research invoices- Investigate and resolve discrepancies
IT Support Specialist
NPC International
10.2013 - 10.2016
- Remotely troublshoot routers networking phone's software issues with the store
- Took inbound calls also made outbound calls to assist employees at the store and AGM on hardware and software install or any issues they had
- Kept a detailed log in footprints of all customer issues
- Worked with KMS, NCR, NGPOS and Cisco products
Overstock/backroom Associate
Wal-Mart
10.2012 - 10.2013
- I stock the shelves help the customer in a timley manner
- I also worked in the back Room associate where I picked items used to their equipment to pull down and items amd used the forklift when needed
Education
Ged -
Fort scott
Fort Scott, Kansas12.2018
Skills
- Phone Etiquette
- Customer Service
- IT Support
- Detailing Experience
- Accounting
- Forklift
- Excel
- SAP
- As400
- Reporting
- Computer Skills
- Software Troubleshooting
- Hardware
- Team
- Willingness to learn
- Patient support
- Utilization review
- Individualized counseling
- Critical thinking
- HIPAA compliance
- EMR / EHR
- Treatment Planning
- Conflict resolution
- Staff education and training
- Resource management
- Client relationship management
- Care coordination
- Resource identification
- Patient assessment
- Clear communication
- Social work
- Patient management
- Time management
Timeline
Cbs Case Manager
Horizon Mental Health
06.2024 - Current
CBS in School Case Manager
Spring River Mental Health
01.2022 - 06.2024
AC/Peer Support Specialist
Crawford County Mental Health
03.2021 - 01.2022
Paraprofessional
Head Start Choices
03.2020 - 03.2021
Transportation Specialist
TFI Family Services
06.2019 - 03.2020
Insurance Specialist
Crossland Heavy Contractors
03.2019 - 06.2019
Accounting Clerk/analyst
NPC International, Wendy's
10.2016 - 03.2019
IT Support Specialist
NPC International
10.2013 - 10.2016
Overstock/backroom Associate
Wal-Mart
10.2012 - 10.2013
Ged -
Fort scott
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