Overview
Work History
Education
Timeline
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JASEM JASEMZADEH RANJBAR

Tehran Iran,IRAN

Overview

29
29
years of professional experience

Work History

Lead Flight Attendant

Iran Air
01.1978 - 10.2006
  • Ensured safety and comfort of customers onboard aircraft.
  • Resolved passenger conflicts and medical emergencies during flights.
  • Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
  • Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
  • Answered passenger questions and provided solutions to issues arising during flights.
  • Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
  • Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
  • Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
  • Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
  • Responded to passenger and mechanical emergencies following guidelines and training.
  • Completed pre-flight safety, passenger and inventory checks.
  • Maintained passenger cabin to meet airline cleanliness standards.
  • Distributed supplies such as headphones and blankets to passengers.
  • Ran food and beverage cart at appropriate times to dispense passenger refreshments.
  • Organized and stocked inventory of passenger comfort, food and beverage items.
  • Updated flight logs, passenger reports and inventory documentation.
  • Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
  • Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
  • Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
  • Assisted passengers with disabilities by providing wheelchairs and supporting throughout airport to provide excellent customer service.

Education

High School Diploma -

Takht Jamshid Highschool
Abadan, Iran
06.1974

Timeline

Lead Flight Attendant

Iran Air
01.1978 - 10.2006

High School Diploma -

Takht Jamshid Highschool

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JASEM JASEMZADEH RANJBAR