Jasen Rawson
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
18
18
years of professional experience
Work History
Driver/Ground Package Handler
UPS
10.2021 - 01.2022
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Delivered goods and products to customer on time and in excellent condition.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
Operations Manager/Assistant Manager - HR/Office Manager
1-800-GOT-JUNK?
03.2013 - 11.2020
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Analyzed and reported on key performance metrics to senior management.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Contractor's Helper
Knapp Rentals
02.2009 - 09.2011
- Followed safety protocols on job sites.
- Operated variety of power tools and hand tools.
- Maintained tools and equipment in good working condition.
- Removed debris and waste from job sites.
- Painted walls, ceilings and other surfaces.
- Assisted with plastering, tiling and carpentry.
- Mixed mortar and concrete.
- Cleared work sites of hazardous items.
Gunnersmate 3rd Class
Navy
11.2003 - 11.2007
- Coordinated with other military units and agencies to support operations and align with mission.
- Completed inspections and any basic repair need to uphold strict performance standards.
- Confirmed gun line safety and assisted in calibration of weapons systems.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Trained personnel on how operate and maintain all small firearms within the command
- Special force trained and certified to respond to any tactical treat
- Supervised other personnel to ensure all duties were performed efficiently and on time
Education
Bachelor of Science - Business Management
Metropolitan State University of Denver
Denver, CO05.2015
Skills
- Operations Management
- Customer Service
- Employee relations and conflict resolution
- Policies and procedures implementation
- Schedule Management
- Customer Relationship Management (CRM)
Timeline
Driver/Ground Package Handler
UPS
10.2021 - 01.2022
Operations Manager/Assistant Manager - HR/Office Manager
1-800-GOT-JUNK?
03.2013 - 11.2020
Contractor's Helper
Knapp Rentals
02.2009 - 09.2011
Gunnersmate 3rd Class
Navy
11.2003 - 11.2007
Bachelor of Science - Business Management
Metropolitan State University of Denver