Jasen Wilkins

Directed full operations for a high-volume Walmart store generating over $720M in sales over 9 years.

Led a $5M store remodel and launched OMNI services, achieving 12% sales penetration—surpassing goals by 4%.

Implemented automated receiving and modernized inventory control systems, improving accuracy and efficiency.

Conducted successful annual inventories, consistently exceeding shrink and performance targets.

Recruited, trained, and mentored department managers and hourly associates to build a high-performing, customer-focused team.

Oversaw scheduling, labor budgeting, and staffing to align resources with operational and financial goals.

Ensured full compliance with corporate standards, safety protocols, and regulatory requirements while promoting a culture of integrity, inclusion, and accountability.

Analyzed financial reports to control costs, optimize sales, and drive profitability through data-informed decisions.

Executed inventory and merchandising strategies to maintain product availability and improve in-stock performance.

Collaborated with district and market leadership on strategic initiatives to grow market share across central Alabama.

Enhanced brand presence through active community engagement and local partnerships.

Supported the Store Manager in overseeing daily operations, budgeting, and cross-functional team leadership.

Led training programs and succession planning to develop internal talent and strengthen leadership pipelines.

Elevated customer satisfaction scores through service-focused coaching and frontline engagement.

Successfully led a two-month stretch assignment in Atmore, AL, improving performance in a struggling store.

Managed labor planning and scheduling to align staffing with business needs and peak periods.

Analyzed sales and operational data to support cost control, inventory accuracy, and profitability goals.

Directed store functions in the Store Manager’s absence, ensuring continuity across departments.

Executed merchandising and inventory strategies to maintain in-stock levels and visual standards.

Reinforced safety compliance and fostered an inclusive, high-integrity work environment.

Collaborated with district leaders on initiatives to drive store performance and operational excellence.

Facilitated district-wide training over a 3-month period to implement a new inventory control process, improving consistency and execution across multiple stores.

Supported the Store Manager in daily operations, budgeting, staffing, and cross-functional team leadership.

Oversaw multiple departments including Automotive Care, Sporting Goods, Garden Center, Hardware, Apparel, Housewares, Electronics, Front End, Toys, and Crafts.

Managed front-end operations, overnight processes, department transitions, and staff scheduling to ensure business continuity.

Led training and succession planning to build internal talent pipelines and enhance team performance.

Executed merchandising strategies, ensured policy compliance, and implemented shrink/loss prevention initiatives.

Owned customer growth and retention programs, driving loyalty and improving overall satisfaction scores.

Directed store functions as Manager-on-Duty, resolving escalated issues and maintaining operational excellence.

Supervised daily operations to meet performance, quality, and service expectations across departments.

Successfully completed a two-month stretch assignment in Atmore, AL, improving performance in an underperforming location.

Analyzed sales trends and operational data to drive profitability, inventory accuracy, and labor efficiency.

Maintained a clean, safe, and organized store environment to enhance the customer and associate experience.

Collaborated with district leadership to execute strategic initiatives and elevate store performance.

Walmart Electronics Sales Associate Responsibilities
Delivered knowledgeable assistance and personalized recommendations to enhance customer satisfaction and drive sales.

Educated customers on product features and benefits through in-depth explanations and live demonstrations.

Resolved customer inquiries and issues promptly, using strong problem-solving and interpersonal skills.

Maintained a clean, organized, and visually appealing sales floor to support a positive shopping experience.

Acted as a go-to resource for colleagues needing help with complex product questions or customer situations.

Stayed informed on current technology trends, promotions, and upcoming product releases to support customer engagement.

Built lasting customer relationships by recalling preferences and providing consistent, high-quality service.

Operated point-of-sale systems to process transactions, apply discounts, and handle payments efficiently.

Supported inventory management by tracking stock levels, restocking shelves, and organizing merchandise.

Balanced responsibilities across sales, customer service, merchandising, and inventory tasks throughout each shift.

Forsyth Construction

Loaded, unloaded, and transported construction materials and equipment between trucks, trailers, and job sites.

Operated hand and power tools to assist with demolition, material prep, and general labor tasks.

Maintained clean and organized work areas by performing daily site cleanup and safe disposal of debris.

Assisted with heavy equipment operations and supported various manual labor tasks across multiple phases of construction.

Followed supervisor instructions and adapted to shifting priorities to ensure timely task completion.

Ensured job site safety by inspecting tools and equipment, using PPE, and following all safety protocols.

Measured, cut, and assembled materials accurately to reduce waste and improve build quality.

Worked efficiently in challenging weather conditions while maintaining consistent productivity.

Collaborated with team members and contributed to a positive, solution-focused work environment.

Maintained tools and equipment to ensure functionality and extend service life.

Delivered high-quality workmanship by adhering to project standards and best practices.

Improved inventory accuracy through regular audits, physical counts, and timely reconciliation of discrepancies.

Analyzed historical data to forecast demand and inform purchasing and replenishment decisions.

Collaborated with suppliers, logistics partners, and internal teams to ensure timely, cost-effective delivery of goods.

Coordinated with cross-functional departments during peak seasons and promotions to maintain optimal stock levels.

Developed and refined inventory control procedures, contributing to reduced shrink and increased efficiency.

Trained new team members on inventory processes, systems, and safety protocols for consistent execution.

Managed vendor relationships and supported favorable contract terms to enhance profitability and fulfillment.

Monitored high-risk items and implemented security measures to support loss prevention efforts.

Ensured compliance with all safety regulations related to inventory handling and warehouse operations.

Supported cost-reduction initiatives by optimizing storage space and minimizing waste.

Delivered excellent customer service by resolving inventory-related issues and ensuring order accuracy.

Operated forklifts, pallet jacks, and hand trucks to move, load, and unload merchandise safely.

Inspected shipments, rejected damaged goods, and coordinated with vendors to resolve discrepancies.

Verified shipment accuracy by comparing packing slips and invoices to received materials.

Maintained accurate inventory records through timely data entry and proper documentation.